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Findlay Downtown Toyota Spokane - Service Center

Spokane, WA

4.5
174 Reviews

174 Reviews of Findlay Downtown Toyota Spokane - Service Center

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May 25, 2017

Fast and efficient I am from Florida on an extended road trip. My service message appeared and I was only half way through my trip. While in the Spokane area I contact More

by Linda Bunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber
May 26, 2017 -

Findlay Downtown Toyota Spokane responded

Linda, I'm glad we were able to assist you during your road trip. Our customers' safety is very important to us and we are glad we were able to assist you and get you back on the road with no worries. -Scott Brewer, General Manager

May 21, 2017

Impressive service center. I really like the new service center, it is much more streamlined and met with prompt customer service. I will not take me Toyota anywhere else. More

by payarisia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jamison and a service tech ( not know his name)
May 22, 2017 -

Findlay Downtown Toyota Spokane responded

I'm happy to hear that you enjoyed our new facility! Thank you for coming in, we hope to see you again soon. -Scott Brewer, General Manager

May 21, 2017

30,000 mile Service The service, as usual, was super. Luke took good care of me. Service was done in the time promised which is a plus! Will continue using. More

by un gato loco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
May 22, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for your review! I'm glad we are always able to provide you great service on all your visits. We appreciate your loyalty and we look forward to your next visit! -Scott Brewer, General Manager

May 15, 2017

Other than a few hiccups I got done what was needed I took my vehicle in for a 6 month service and replacement of rear passenger exterior door handle. During the servicing and found my tires required re More

by MorganKr63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher D Jamison at dealership
May 15, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to share your positive experience with us. It is our goal to provide great customer service and make sure we get our customers taken care of during their visits. I appreciate the patience you had with us while waiting to get your vehicle repaired, and I am happy you were satisfied with the results. If there's anything else we can do for you don't hesitate to reach out. -Scott Brewer, General Manager

May 14, 2017

Service Luke Arneson is a great person to have in charge of servicing your vehicle. Best service from a dealership and he is very knowledgeable and gets you i More

by Adam Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Arneson
May 15, 2017 -

Findlay Downtown Toyota Spokane responded

Hello, Adam! It's great to hear that Luke ensured your 100% satisfaction. I will make sure to pass this along to him. -Scott Brewer, General Manager

May 11, 2017

Good Service I had my Rav 4 in for a oil change, rotate the tires, multipoint inspection, top off the fluids and a car wash. They did a good job except for the ca More

by ataboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
May 12, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for sharing your positive experience with us. I'm glad we met your expectations and I'm sorry that we missed a spot on your car. Feel free to bring it back in so we can take care of it for you. -Best, Scott Brewer, General Manager

May 09, 2017

Excellence in service! We have dealt with LHM Toyota many times in the past and this was the same outstanding service we always get. Your people are the greatest and can al More

by rav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mostyka
May 09, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to leave this great review. I really enjoy hearing from customers who appreciate our team as much as we appreciate and value you as a customer. I will pass this along to Mark who will enjoy hearing from you. Thanks for your business, we will see you again soon. -Scott Brewer, General Manager

May 08, 2017

Service I have had my Toyota serviced for the last 5 years here. The service has always been great and as a result i have 140,000 miles of worry free driving More

by Barry W Hatcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
luke arnson
May 08, 2017 -

Findlay Downtown Toyota Spokane responded

Barry, that is fantastic! Thank you for your loyalty, we are always happy to serve you. -Scott Brewer, General Manager

May 07, 2017

Service activities. Very personable staff. They get you in and process your needs and get going on accomplishing the tasked needed to provided the required support/servic More

by Ronald Sperber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, and Luke, Geoffrey Andrews
May 08, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you, Ronald! It is our number one goal to provide great service that exceeds our customers' expectations and I'm glad this goal was met. I appreciate your feedback, come see us again soon. -Scott Brewer, General Manager

May 07, 2017

Great people & service ! I like everything ! The service , the people but especially my Toyota Highlander! Even the waiting room adds to my comfort. Smiles all around from the More

by Happy73yrold
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffrey Andrews
May 08, 2017 -

Findlay Downtown Toyota Spokane responded

Great review! I'm happy to hear about your positive experience all around. We love hearing from our happy customers and we're glad we were able to make your visit a pleasant one. We look forward to your next visit. -Scott Brewer, General Manager

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