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Findlay Downtown Toyota Spokane

Spokane, WA

4.8
923 Reviews
Findlay Downtown Toyota Spokane is proud to serve the Spokane, Coeur D'Alene, Tri Cities and Spokane Valley region with quality Toyota vehicles. With models like the Camry, Corolla, Matrix, Tacoma. Tundra and RAV4, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car in Spokane, we can assist you there as well.
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1128 W 3rd Ave

Spokane, WA

99201

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Showing 923 reviews

April 20, 2017

LET'S DO LUNCH Emily was great to work with,if there were questions that she could not answer --she checked and got us the answer.My wife and i appreciated that.We e More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Apr 20, 2017 -

Findlay Downtown Toyota Spokane responded

Talk about great customer service! I know that it is rare to find quality workers, but I am glad to have Emily on our team. She is the prime example of high-quality service and I am happy to hear she was able to assist you the whole way. Congrats on your new vehicle and thanks for sharing this experience with us, Jack. -Scott Brewer, General Manager

April 20, 2017

The best ever Really the best ever! We chose to stay with Chris as our contact person as he always has provided a caring presence. I told him the service trip was More

by Robert Redford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jamison
Apr 20, 2017 -

Findlay Downtown Toyota Spokane responded

Robert, thank you for sharing your kind words. We always want to make sure our customers have a comfortable area to wait at while their vehicles are being serviced.We appreciate feedback like this to help us improve in the future. -Best, Scott Brewer, General Manager

April 20, 2017

Satisfied Customer One of the only places that made me feel comfortable when buying a car. I didn't have to spend hours waiting for a deal to get done. The sales person More

by willms1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Mclean
Apr 20, 2017 -

Findlay Downtown Toyota Spokane responded

I am glad to hear about the customer service that you received at our dealership. Thank you for taking the time to share your thoughts with us. If there's anything else we can do for you feel free to reach out. - Scott Brewer, General Manager

April 20, 2017

Like the new building This is a far more convenient location, especially the drive-through. Very nice to get out of the weather, have more room to get off the busy street. More

by author
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Egginton
Apr 20, 2017 -

Findlay Downtown Toyota Spokane responded

We value your feedback and are glad to hear that we have made it easier and convenient to help serve you. Thanks for stopping by. -Scott Brewer, General Manager

April 19, 2017

Oil Change and Bulb replacement My oil change was done quickly and they replaced the bulbs that were out. My car was ready when they said it would be, which is great. More

by Brooke
Recommend Dealer
Yes
Employees Worked With
Luke Arneson
Apr 20, 2017 -

Findlay Downtown Toyota Spokane responded

Brooke, thank you for your positive feedback. I am glad to hear that we were able to get you in and out in a timely manner. That is always the goal for us. Thanks for coming in, we hope to see you again soon. -Scott Brewer, General Manager

April 17, 2017

Oil Change Luke Arneson in service is the best! He is prompt, accommodating and always professional and courteous. He is good to explain what they have done and More

by pw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Arneson
Apr 17, 2017 -

Findlay Downtown Toyota Spokane responded

Happy to hear that Luke was able to provide you wonderful service and ensure your satisfaction. Thanks for choosing us. Come back to see us soon. -Scott Brewer, General Manager

April 17, 2017

larry h miller does a great job. they do a great job at satisfying their customers in all areas,in the purchase of the car all the way thru the maintainance agreements. More

by retired dneely163
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Egginton
Apr 17, 2017 -

Findlay Downtown Toyota Spokane responded

We work hard to provide excellent customer service in all areas and we're glad to hear wonderful feedback to ensure that we are doing our job. Thanks for sharing your experience, we look forward to your future visits. -Scott Brewer, General Manager

April 15, 2017

Luke Arneson Luke has taken care of both of our Toyotas in a most professional Manner. He makes sure we are happy with services rendered and keeps us informed on More

by Rzundel
Recommend Dealer
Yes
Employees Worked With
Luke Arneson
Apr 17, 2017 -

Findlay Downtown Toyota Spokane responded

It is always great to hear nice comments from our customers. Luke is fantastic and I'll make sure to pass along your kind words. -Scott Brewer, General Manager

April 14, 2017

As always everyone was exceptional. I didn't really appreciate the fact that the cabin filter and wipers had to be replaced.....the vehicle is only 6 months old. That was at my expense More

by Marty Nett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Renford
Apr 17, 2017 -

Findlay Downtown Toyota Spokane responded

Matt, I am glad to hear that the team provided you with great service. I apologize that your cabin filter and wiper blades had to be replaced. Let's hope that you won't have to come in to get that serviced at your next visit. -Best, Scott Brewer, General Manager

April 14, 2017

This is a great Downtown Toyota dealership I love Downtown TOYOTA dealership?sales Emilyand manager Scott is very the sense of responsibility and patience, wholeheartedly for the customer, I wo More

by Queen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Brunton
Apr 17, 2017 -

Findlay Downtown Toyota Spokane responded

It is our goal to provide our customers with the best service. I am happy to hear that Emily and Scott were able to provide just that. Thanks for the recommend. Please come see us again soon. -Scott Brewer, General Manager

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