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Findlay Downtown Toyota Spokane

Spokane, WA

4.8
923 Reviews
Findlay Downtown Toyota Spokane is proud to serve the Spokane, Coeur D'Alene, Tri Cities and Spokane Valley region with quality Toyota vehicles. With models like the Camry, Corolla, Matrix, Tacoma. Tundra and RAV4, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car in Spokane, we can assist you there as well.
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1128 W 3rd Ave

Spokane, WA

99201

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Showing 923 reviews

June 02, 2017

Speedy service Larry H. Miller got me right in. Their new facility is nice enough to where you don't mind waiting in the waiting area. My car was even ready sooner More

by victoriax0602
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 05, 2017 -

Findlay Downtown Toyota Spokane responded

Victoria, thank you for sharing your experience with us. I am happy to hear that you enjoyed our new facility and received great service! Thanks for stopping in, we look forward to your next visit. -Scott Brewer, General Manager

May 31, 2017

People were very helpful. New building poorly designed. Service entrance is a two lane wind-tunnel, opening to the prevailing winds. Signs would have been helpful to indicate which end to enter. (Actually More

by PriusFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 01, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to share your experience. I'm glad the team was very helpful and able to assist you. I'm sorry you do not like the design of our new building, I appreciate your feedback. -Scott Brewer, General Manager

May 30, 2017

Dependable, reliable, great new shop building! We have been bringing my Toyota hybrid Camry to Larry Miller Downtown Toyota since we moved here in December 2012. We appreciate the attention to det More

by fjzclu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Inside the building, second from the right -- Eric?
May 30, 2017

A/C repair Communication was excellent. Work performed in a timely manner. A good experience overall. I appreciate the friendly staff and the cleanliness of the More

by jander01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
May 30, 2017 -

Findlay Downtown Toyota Spokane responded

I'm happy to hear about your excellent experience during your service visit. I'm glad we were able to get you in and out in a timely manner. If there's anything else we can do for you please don't hesitate to contact us. -Scott Brewer, General Manager

May 29, 2017

Recall work on a bumper and was able to do a unscheduled routine maintenance, excellent work and best people around for 100 miles bar none More

by 2016Tundra1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
May 30, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to share your thoughts. We always want to make sure our customers are taken care of and at the same time receive the best customer service. Glad you were happy with the service, see you again soon. -Scott Brewer, General Manager

May 29, 2017

LHM Always takes care of its Customers Luke was my rep. He was friendly and informative. Everyone I had contact with the day I came in was helpful and courteous. The service was fast. More

by Toyota2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
May 30, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for the positive review! I'll make sure to relay the message to Luke, customer service is our top priority and it's always great to hear from a happy customer. -Scott Brewer, General Manager

May 28, 2017

excellent they were very nice and took great care of me. the car was done in a timely manner. the shuttle drivers were very pleasent.did not have to wait long More

by ginger 12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris,
May 30, 2017 -

Findlay Downtown Toyota Spokane responded

I am happy to hear that everything went smoothly with your service visit. Thanks for stopping in, we look forward to your future visit. -Scott Brewer, General Manager

May 25, 2017

Fast and efficient I am from Florida on an extended road trip. My service message appeared and I was only half way through my trip. While in the Spokane area I contact More

by Linda Bunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber
May 26, 2017 -

Findlay Downtown Toyota Spokane responded

Linda, I'm glad we were able to assist you during your road trip. Our customers' safety is very important to us and we are glad we were able to assist you and get you back on the road with no worries. -Scott Brewer, General Manager

May 25, 2017

Excellent We greatly enjoyed our experience purchasing a vehicle. Brandon and Tyson are the best to work with. We will definitely be back!!!! This is the thir More

by Jessy72319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson, Brandon
May 25, 2017 -

Findlay Downtown Toyota Spokane responded

Jessy, thanks for sharing your positive experience with us. I am pleased to hear that Brandon and Tyson took the initiative to ensure your satisfaction! I appreciate your loyalty and look forward to your next visit. -Scott Brewer, General Manager

May 25, 2017

Good overall, a little too much waiting Overall pretty good. Initial contact through used car department felt too "used car salesman"-like, in spite of Costco program. Later interactions w More

by why_are_you_asking
Recommend Dealer
Yes
Employees Worked With
Nick
May 25, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to leave us a review. I'm happy to hear your overall experience was good. I appreciate your feedback and will take this back to my team. -Scott Brewer, General Manager

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