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Findlay Downtown Toyota Spokane

Spokane, WA

4.8
923 Reviews
Findlay Downtown Toyota Spokane is proud to serve the Spokane, Coeur D'Alene, Tri Cities and Spokane Valley region with quality Toyota vehicles. With models like the Camry, Corolla, Matrix, Tacoma. Tundra and RAV4, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car in Spokane, we can assist you there as well.
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1128 W 3rd Ave

Spokane, WA

99201

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Showing 923 reviews

July 01, 2017

Excellent Service Once Again Took my RAV4 Hybrid in for its 12 month Toyota Care service. Oil change, tire rotation, check-up, and car wash... they had me out within 45 minutes! More

by Marine Veteran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Tubbs
Jul 03, 2017 -

Findlay Downtown Toyota Spokane responded

Glad we were able to get you in and out in a timely manner! Thanks for stopping in, we look forward to your next visit. - Scott Brewer, General Manager

June 29, 2017

Tune up special I was treated honestly and the service was handled quickly and fairly. Eric was honest and did not try to have me get more done than what was needed. More

by Jimmyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Sommerfeld
Jul 03, 2017 -

Findlay Downtown Toyota Spokane responded

Jimmy, our top priority is customer service and I am happy to hear we were up to par with your standards. We hope your overall experience was excellent and look forward to your next visit. -Scott Brewer, General Manager

June 28, 2017

Great Salesperson Interaction Went on TrueCar app and sent message that I was interested in a used car. Brittany called me back and we set up a time to go and look at car. She wa More

by Greg W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
Jul 03, 2017 -

Findlay Downtown Toyota Spokane responded

Greg, thank you for taking the time to share your experience. I am glad to hear that Brittany was able to help you find a car that you liked and went above and beyond to see if someone could install that sunroof for you. Sounds like it all worked out, I hope you enjoy your new purchase! -Scott Brewer, General Manager

June 28, 2017

Always an Excellent Service Experience Okay... This is sort of a "Bad News - Good News" story; So I call in for a quick service on short notice... To my chagrin my Trusted Personal Service More

by DriveRoute66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Hommel and Luke Arneson
Jul 03, 2017 -

Findlay Downtown Toyota Spokane responded

This is what we love to hear! It's great to see customers who always have an excellent experience with us, AND at the same time are happy to see us. Thank you for your business, we appreciate you as a customer! -Scott Brewer, General Manager

June 24, 2017

A six-month inspection on my 2011 Tacoma Everything done accordingly. The part needed to fix the squeeking clutch is on order and I will be notified when the parts are in for repair. More

by toyotaite
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 27, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for coming in to get your vehicle serviced. We're glad we were able to get everything up on running for you. Let us know if there's anything else we can do for you. -Scott Brewer, General Manager

June 24, 2017

Smooth. Free service on my newer Avalon. I had to reschedule and was treated courteously and done. I have been able to visit my salesman when time permits. We More

by smelt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Hommell
Jun 27, 2017 -

Findlay Downtown Toyota Spokane responded

Sounds like everything went smoothly! That's always a good sign. Thanks for coming in, we look forward to your next visit. -Scott Brewer, General Manager

June 24, 2017

very satisfied Your use of surveys after an oil change that go on daily until I respond are becoming a nuisance and may change my future ratings as to how I was tre More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 27, 2017 -

Findlay Downtown Toyota Spokane responded

I'm happy to hear about your positive service visit and will make sure to look into getting that system changed. -Best, Scott Brewer, General Manager

June 14, 2017

Always a positive experience! I have been going to Larry H Miller Downtown Toyota since 2010 when I bought my Rav4...I have been consistently pleased with the service, how professi More

by janie
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 27, 2017 -

Findlay Downtown Toyota Spokane responded

Janie, thank you for this kind review. Customer service is our top priority and I'm very happy to hear about your positive experiences every time you come see us. We appreciate your business and value you as a customer. -Scott Brewer- General Manager

June 12, 2017

My expreance in your dealership. I came in to do a 45,000 mile service my 2005 Toyota Corolla which by the way is in excellent condition. And I was approached by the sales personnel More

by Dale 1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Brunton, Laith Elaimy, Amber Renford
Jun 14, 2017 -

Findlay Downtown Toyota Spokane responded

Dale, congrats on your new Toyota Corolla XSE! It's great to hear you came in looking to have your vehicle serviced and left with a brand new car. I'm happy you are enjoying your new vehicle, we look forward to your next visit. -Scott Brewer, General Manager

June 10, 2017

nice friendly quick service. the service writer was friendly I had a service and wash done. I waited while the work was being done my wait was less than 1 hour. More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brad
Jun 12, 2017 -

Findlay Downtown Toyota Spokane responded

John, glad to hear you had a pleasant experience at our dealership. Thank you for your patience, we're happy you stopped by and got your vehicle serviced. -Scott Brewer, General Manager

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