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Findlay Downtown Toyota Spokane

Spokane, WA

4.8
925 Reviews
Findlay Downtown Toyota Spokane is proud to serve the Spokane, Coeur D'Alene, Tri Cities and Spokane Valley region with quality Toyota vehicles. With models like the Camry, Corolla, Matrix, Tacoma. Tundra and RAV4, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car in Spokane, we can assist you there as well.
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Today: 9:00 AM - 7:00 PM Closed Now
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1128 W 3rd Ave

Spokane, WA

99201

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Showing 925 reviews

July 17, 2017

10,000 mile service From scheduling to pick up, this is a well thought out streamlined process. I appreciate how easy this is to accomplish. I was able to get in and out More

by Jessica Chadwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber, and Lucus (drop off) in service and Lucus (at the desk)
Jul 17, 2017 -

Findlay Downtown Toyota Spokane responded

Jessica, we are so glad we can make your service visits as easy as possible for you and get you in and out in a timely manner. I'll make sure to pass along your compliments to Amber, she will be happy to hear from you. -Scott Brewer, General Manager

July 16, 2017

Oil Change My car was serviced and washed. They went over the inspection list and suggested new tires in the upcoming months, which I knew were needed. What More

by Pittie Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
Jul 17, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for bringing in your vehicle to get serviced. Customer service is our top priority and we are happy to work with our customers to get their cars in great shape! We appreciate your loyalty and hope to see you at your next service visit! -Scott Brewer, General Manager

July 16, 2017

Regular maintenance I originally scheduled an oil change but in the back of my mind I knew I needed more work than that. I was also concerned about my brakes. Since I on More

by Rose Nauta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, not sure of first person who was quite helpful
Jul 17, 2017 -

Findlay Downtown Toyota Spokane responded

Rose, thank you for taking the time to share your experience with us. I'm glad our service department was very helpful in helping you get your car back in tip top shape. We appreciate your loyalty and look forward to seeing you again soon. -Scott Brewer, General Manager

July 15, 2017

Excellent customer service Nathan Hommel is following closely in his fathers footsteps with outstanding customer service and professional mannerisms. His personal touch and co More

by hockeyref
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Hommel, Billy the shuttle driver.
Jul 17, 2017 -

Findlay Downtown Toyota Spokane responded

Nathan is fantastic and we are glad to have him on our team. I'm happy to hear he provided you with great service and professional manners. Thank you for your business, we hope to see you again soon. -Scott Brewer, General Manager

July 14, 2017

excellent experience I had an excellent experience, My salesperson , Randy Kruegar. was very professional, yet friendly . knowledge, respectful and answered my questions w More

by newcar17
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Kruegar, Rich ? financial person
Jul 14, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for your kind words! I'm happy to hear that Randy was able to answer all your questions and ensure that your visit was nothing but great. Should there be anything we can assist you with, feel free to reach out. -Scott Brewer, General Manager

July 14, 2017

Truly exceptional experience I have never liked car shopping, but my experience with Chris Williams at Larry H. Miller was a wonderful, truly exceptional experience. Chris was co More

by RAV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Jul 17, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to share your thoughts with us. It is great to hear that Chris exceeded your expectations and provided you with an awesome car buying experience. I'll make sure to pass along your compliments to him. Thanks again. -Scott Brewer, General Manager

July 13, 2017

Convenient I like the free shuttle. This enables me to service my vehicle on a work day. I may bring in my 1990 Toyota Odyssey motor home to have the transmiss More

by bush susah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Tubbs
Jul 14, 2017 -

Findlay Downtown Toyota Spokane responded

We are happy that we could provide you with amenities to make your visit extra convenient. We appreciate your business and hope to see you again soon with your Toyota Odyssey motor home. -Scott Brewer, General Manager

July 12, 2017

the service desk is always on top of things. she should be c It's always a pleasure to come there. the only thing that has ever bothered me is the fact that when I bought my car I was told that I could tow it be More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry I don't remember her name but she is at the service desk
Jul 14, 2017 -

Findlay Downtown Toyota Spokane responded

We're very happy to hear that you are always satisfied with our services, Ray! We're sorry to hear that you were told you could tow your vehicle when you really cannot. I will make sure to share that with my team. Other than that, we appreciate your review and your business. -Scott Brewer, General Manager

July 11, 2017

Excellent customer service Luke in the service department was very friendly and helpful. He was able to help me install a hitch that I had ordered on Amazon onto my 2008 4runner More

by Jshow77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Jul 11, 2017 -

Findlay Downtown Toyota Spokane responded

It's great to hear from satisfied customers. I'm glad Luke was able to help you with that installation! -Scott Brewer, General Manager

July 09, 2017

Excellent !!! service and friendly people..very clean new place you provided for your customers..fast service on my toyota tacoma...keep up the excellent servic More

by elkslayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris ...in service Dept. counter
Jul 11, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for leaving this excellent review. We are happy to hear that you are enjoying our new facility and you can bet that we will always provide you with great service! Thanks again. -Scott Brewer, General Manager

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