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Findlay Downtown Toyota Spokane

Spokane, WA

4.8
925 Reviews
Findlay Downtown Toyota Spokane is proud to serve the Spokane, Coeur D'Alene, Tri Cities and Spokane Valley region with quality Toyota vehicles. With models like the Camry, Corolla, Matrix, Tacoma. Tundra and RAV4, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car in Spokane, we can assist you there as well.
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1128 W 3rd Ave

Spokane, WA

99201

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Showing 925 reviews

August 30, 2017

Nice people, reasonable bill. These folks are great to deal with. Luke was our service contact and he did a great job answering our questions and explaining the work that was done. More

by jander01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Aug 31, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for your honest review. We're happy to hear Luke was able to provide you with great customer service! -Scott Brewer, General Manager

August 30, 2017

Professional and friendly Excellent service from the start and very professional yet friendly. No time was wasted and drove out feeling good about the lease conditions. Also, p More

by Eggs2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCollum
Aug 31, 2017 -

Findlay Downtown Toyota Spokane responded

We're happy to hear this! It's always a great feeling when you know you've received friendly and professional service and had an overall great experience. Thank you for sharing your thoughts with us. We appreciate it! -Scott Brewer, General Manager

August 29, 2017

Oil change as scheduled. My appointment was handled promptly and I was given a detailed receipt. I have only used LHM for my servicing since purchasing our RAV from them. More

by Rannbeach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Williams
Aug 30, 2017 -

Findlay Downtown Toyota Spokane responded

We're glad to hear about your excellent service experience with us. Thank you for your loyalty and let us know if there's anything else we can do for you. -Scott Brewer, General Manager

August 25, 2017

Quick, Easy, Reliable. I have used Toyota sales and service since I started leasing vehicles 3 years ago. Every interaction has been extremely positive and helpful. Sales an More

by Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke, Nick
Aug 28, 2017 -

Findlay Downtown Toyota Spokane responded

Courtney, we are very happy to hear about your positive experiences at our dealership. There is nothing more important than our customers' satisfaction and their safety. We are always willing to help and we appreciate your business. -Scott Brewer, General Manager

August 24, 2017

1st 5000 mile service Dave is the best! He is caring and understood my needs. My new car was pulling left and he took care of it under my warranty. I appreciate that very m More

by Kevin f
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none
Aug 24, 2017 -

Findlay Downtown Toyota Spokane responded

Kevin, thank you for taking the time to share your experience with us. We're happy to hear you were satisfied with your visit. We look forward to your next visit. -Scott Brewer, General Manager

August 24, 2017

Amazing experience! Buying a new car can be so stressful. That was not the case when we purchased our new 4 Runner last week. The whole process was so smooth. The staf More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan (sales), Seamus (sales) and Nathan (parts & orders)
Aug 25, 2017 -

Findlay Downtown Toyota Spokane responded

Deb, we understand how stressful it can be to purchase a new car and that is why we aim to provide the best customer service so our customers can rest assure and know that they are in good hands. We're glad that this was the case with you and we hope you enjoy your new 4Runner! -Scott Brewer, General Manager

August 20, 2017

Awesome service! I brought my Toyota Tacoma in for its 5,000 mile service. Amber met me with a smile and I was in and out in no time. More

by Craigohamilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber
Aug 21, 2017 -

Findlay Downtown Toyota Spokane responded

Craig, we're happy you were satisfied with your first 5,000-mile service! We look forward to your next visit. -Scott Brewer, General Manager

August 18, 2017

Great Service and great people! My experience has been great throughout the entire process of my trade-in, purchase and service. That includes the shuttles and the service they've pr More

by Brad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Williams (sales), Amber (Service Department) and everyone in the service department
Aug 18, 2017 -

Findlay Downtown Toyota Spokane responded

Brad, thank you for your positive review. We're happy to hear that you've had an awesome experience all around. Thanks for your business, we hope to see you again soon. -Scott Brewer, General Manager

August 17, 2017

Airbag inflator recall work Luke is always helpful at the service desk. Good work, good attitude. Whenever possible, I take my truck to them. Honesty goes a long way with me. More

by 06tundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Aug 17, 2017 -

Findlay Downtown Toyota Spokane responded

Thank you for your kind review. We love hearing from our happy and loyal customers. We appreciate your business. - Scott Brewer, General Manager

August 16, 2017

Really great first new car-buying experience Chris gave exceptional service from beginning to end. He answered all my questions and his personality is unmatched in every way. The only part I was More

by Heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 17, 2017 -

Findlay Downtown Toyota Spokane responded

Heather, we are happy to hear that Chris provided you with great service throughout your whole car buying experience. We're sorry to hear about the lengthy visit, thank you for your patience. -Scott Brewer, General Manager

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