Findlay Downtown Toyota Spokane

Exceptional customer service! I've taken my 4Runner to this dealership for almost 10 years since I purchased it from them. I'm more than pleased at the level of service, professio I've taken my 4Runner to this dealership for almost 10 years since I purchased it from them. I'm more than pleased at the level of service, professionalism and the attention to detail they have provided. I feel that the service team will do whatever it takes to make my service experience nothing less than exceptional. Thank you! More

Great coordinators in service bay I appreciate the courtesy and efficiency of the coordinator at the desk located in the service bay drive-in area. She's really good, organized and ha I appreciate the courtesy and efficiency of the coordinator at the desk located in the service bay drive-in area. She's really good, organized and has a sense of humor too! More

Awesome Emily and Megan were awesome. Definitely will recommend them. Thank you !!!!!!! Went out of there way to get me what I wanted. My girls had a blast Emily and Megan were awesome. Definitely will recommend them. Thank you !!!!!!! Went out of there way to get me what I wanted. My girls had a blast while we were there. And they love the car More

Great experience We used the Costco Auto Program to get a fair price. Both Brittany and Chris were professional and honest. Would do business with them again. We used the Costco Auto Program to get a fair price. Both Brittany and Chris were professional and honest. Would do business with them again. More

Timely, honest service. Car was ready when they said it would be and it was washed. The quoted charges were honoret and the work completed was what I expected. They even hon Car was ready when they said it would be and it was washed. The quoted charges were honoret and the work completed was what I expected. They even honored a coupon that I had. More

Best in Town Garry Hommel has put together a very talented and professional crew. I will not take my vehicles anywhere else for service. Keep up the Great Work! Garry Hommel has put together a very talented and professional crew. I will not take my vehicles anywhere else for service. Keep up the Great Work! More

Brittney Rocks! I purchased over the internet and Brittney was fantastic. I loved not doing the back and forth negotiations which are so loathsome! Brittney worked ma I purchased over the internet and Brittney was fantastic. I loved not doing the back and forth negotiations which are so loathsome! Brittney worked magic and got my trade-in value and purchase price! I felt she had my back as well as the dealership's. The finance department had some issues, but in the end we worked them out (that is my reason for 4 stars). I would suggest preapprovals or at least researching rates prior to buying. More

buying new vehicle Mike was very knowledgeable about the vehicle and was not pushy about trying to sell the car. Will recommend him to friends and family in the future. Mike was very knowledgeable about the vehicle and was not pushy about trying to sell the car. Will recommend him to friends and family in the future. More

Quick, easy, convenient, excellent customer service! We have been bringing my 2009 Toyota hybrid Camry to Larry H Miller Downtown Toyota in Spokane for routine service since we moved here in 2012. We pu We have been bringing my 2009 Toyota hybrid Camry to Larry H Miller Downtown Toyota in Spokane for routine service since we moved here in 2012. We purchased the "Landcar Maintenance Plan B" paid-in-advance service package and we bring the car in every 5,000 miles. In addition to the normal service, this time we were having problems with the air conditioning. The A/C was fixed quickly and we're we're now enjoying as much cold air as we want in August! Best of all, the customer service representative (Luke Arneson) was pleasant, courteous, easy to understand, and explained what was going to happen next in a way I could understand. No surprises! The charge was less than I expected, the repair was speedy, and I drove away with a freshly washed car! WOW! More

Service CAll Our service was a quick in and out. Crew was very professional and did a nice job on our service. The wash topped it off so we looked good and ran gr Our service was a quick in and out. Crew was very professional and did a nice job on our service. The wash topped it off so we looked good and ran great. More