Findlay Downtown Toyota Spokane

Couldn’t Be happier!(: With buying a car and it already being a stressful experience. Nate was so helpful and friendly made sure the experience went as smooth as possible an With buying a car and it already being a stressful experience. Nate was so helpful and friendly made sure the experience went as smooth as possible and answered all my questions. Would recommend him and Larry H Miller to buy a car from. Happy with my car and the deal I got it was a steal for sure. Everyone was friendly and all in all a great experience! Will back for sure! Thanks again Nate! More

"Great vehicle buying experience with Randy" First time experience with low pressure sales. Randy was patient and willing to listen to our requests. Made himself available anytime we had a ques First time experience with low pressure sales. Randy was patient and willing to listen to our requests. Made himself available anytime we had a question. We asked for many specific features of the vehicle which he was able to provide. We also had specifics on financing which were also provided. A great experience with everyone we worked with. More

Great customer service! We received the best customer service!. From dealing with the Sales Manager to the Salesman to the Finance Director everyone was so friendly. We defi We received the best customer service!. From dealing with the Sales Manager to the Salesman to the Finance Director everyone was so friendly. We definitely recommend this dealership for all your vehicle purchase needs! More

Wonderful car, Randy is Amazing! Love my corolla!! Randy was so helpful and attentive, went throroghly through each car I looked at. He went the extra mile to get me a color I liked a Love my corolla!! Randy was so helpful and attentive, went throroghly through each car I looked at. He went the extra mile to get me a color I liked and the interior I wanted. Very happy customer! More

Love this dealership I have bought my last 3 cars at this dealership. It’s always a no hassle experience which is why I keep going back. We love our vehicles! I have bought my last 3 cars at this dealership. It’s always a no hassle experience which is why I keep going back. We love our vehicles! More

Salesman was great! This is our first Toyota & Randy was great but not impressed with financing (was very busy maybe need more help) and not impressed with customer servi This is our first Toyota & Randy was great but not impressed with financing (was very busy maybe need more help) and not impressed with customer service. Had a couple things we were told they'd get done & so far no-one has called. I had to call to get registration/tabs as temporary was expiring & even asked while there to get them about those items & the fellow said "be back to you in an hour" - that was over a week ago. But again, Randy was great! The buying process itself or "dickering" was fine but past that.....not really impressed - darn it! More

Service manager not an advocate for customer. We contacted the Service manager at downtown Toyota over the lack of quality of our interior door panels in our 2016 Tundra Crew Max Limited. They We contacted the Service manager at downtown Toyota over the lack of quality of our interior door panels in our 2016 Tundra Crew Max Limited. They are the cheapest, poorest quality plastic door panels of any vehicle we have ever owned. We take meticulous care of this truck and yet the door panels show blueish scratches by the door handles. I don't wear rings or have long finger nails. The truck is pretty much a garage queen and not a work truck. We had the service manager look it over and take pictures to send to Toyota. We finally got a call back after more than a week. The service manager said he turned in the picts and information to Toyota and they said it wasn't a problem to them. I hoped the service manager might keep working for us and go higher in the company. Nope. We are on our own. We also have a 2015 Highlander with less than 7 K miles that is pristine as well. Both fairly expensive vehicles purchased new. If this is Toyota quality and customer non service we won't continue to be loyal Toyota customers. More

Nate Wood is amazing!!! I’ve purchased many cars in the last 30 years and I will say without a doubt this was the best experience I’ve ever had in doing so. My issues were a I’ve purchased many cars in the last 30 years and I will say without a doubt this was the best experience I’ve ever had in doing so. My issues were a lot messed up but Nate made this deal happen. He is professional, nice, funny and made one of my most hated things to do a great experience. Thank you so much to Nate and to Tyson for helping me get the best deal I could possibly get under difficult circumstances. You are the BEST!!! 😍 More

Above and Beyond! Luis will do anything and everything he can to serve his customers! It is hard to find customer service as amazing as he proves. As a whole, this deal Luis will do anything and everything he can to serve his customers! It is hard to find customer service as amazing as he proves. As a whole, this dealership was great, they made buying a car a lot less stessful than it normally is! I would not hesitate to send all my friends and family there! More

Great service and support! Brent and the team at LHM are great to work with! Thank you! I bought a used 2016 Tacoma that was in pristine shape - I love it! Brent and the team at LHM are great to work with! Thank you! I bought a used 2016 Tacoma that was in pristine shape - I love it! More