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Findlay Downtown Toyota Spokane

Spokane, WA

4.8
943 Reviews
Findlay Downtown Toyota Spokane is proud to serve the Spokane, Coeur D'Alene, Tri Cities and Spokane Valley region with quality Toyota vehicles. With models like the Camry, Corolla, Matrix, Tacoma. Tundra and RAV4, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car in Spokane, we can assist you there as well.
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1128 W 3rd Ave

Spokane, WA

99201

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Showing 943 reviews

January 04, 2019

2009 Toyota RAV4 4 Worked with Ryan Chang he was very friendly and courteous Worked to make sure we were getting what we wanted Payed attention to detail was very pleasa More

by Clay123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Holley, Ryan Chang
Jan 07, 2019 -

Findlay Downtown Toyota Spokane responded

Thank you for choosing Larry H. Miller Toyota Spokane! It's great to hear that Ryan could help you find what you were looking for. We hope to work with you again soon! - Scott Brewer, General Manager

January 04, 2019

Luis and Nick are rock solid I have bought several cars from Luis and Nick and every time I am thoroughly impressed with the customer service I receive. Luis knows exactly what I More

by Shanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Findlay Downtown Toyota Spokane responded

Shanie, I am thrilled to read that Luis has been able to work his magic to exceed your expectations every time you come in. Thank you for this wonderful review. If you should ever be in need of anything in the future, do not hesitate to let Luis, Nick, and our team know. - Scott Brewer, General Manager

January 03, 2019

Great customer service We had a great experience today. They helped us find a car that was right for us, very friendly, and very willing to work with us. Michelangelo was a More

by Newnew1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michaelangelo Kiehn, Austin Cunningham
Jan 04, 2019 -

Findlay Downtown Toyota Spokane responded

I am overjoyed to read that Michelangelo was such a delight to work with! Thank you for sharing with us about your experience here. Congrats on your purchase and be sure to let us know if you need anything more moving forward. We will be glad to help. - Scott Brewer, General Manager

January 01, 2019

Buying a car from Ryan Chang Ryan Chang was professional, knowledgeable and made buying a new Highlander an easy experience. He showed us all of the features and made sure we unde More

by Rachael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Cunningham, Ryan Chang
Jan 02, 2019 -

Findlay Downtown Toyota Spokane responded

Thank you for your kind review, Rachel! Ryan and Austin were glad to assist you and help you find the Highlander of your dreams. If there is anything else our awesome team can do for you, please let us know! - Scott Brewer, General Manager

December 24, 2018

Luis and Michalangelo provide Awesome Service My 2019 Sienna was totaled on Thursday. Got ahold of Luis and Michalangelo same day and they got me into a new one same day! More

by Spokaneman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michaelangelo Kiehn, Tyson Holley
Dec 24, 2018 -

Findlay Downtown Toyota Spokane responded

Thank you for your positive review! We were glad to help you through such a frustrating situation. We hope your weekend improved! Let us know if there's anything else we can do to assist you. - Scott Brewer, General Manager

December 24, 2018

Luis is amazing! Luis made buying a vehicle an incredibly easy and enjoyable experience! He put our needs and time ahead of all else. Truly a great experience... I l More

by Jjandjessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2018 -

Findlay Downtown Toyota Spokane responded

Thank you so much for your positive review! I'm sure it was Luis' honor to work with such an awesome couple. It's important to remember that we couldn't have the best customer service around if we didn't have the best customers around, like you two. If there's anything else that Luis or the team can help you out with, just let us know! - Scott Brewer, General Manager

December 20, 2018

Great experience. I stopped to visit with Ron when we were looking for a new SUV. Ron never pushed me away from the other popular SUV we were interested in and encoura More

by Daniel 2:22-23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Girkins, Tyson Holley
Dec 21, 2018 -

Findlay Downtown Toyota Spokane responded

I am so glad to hear that Ron was so informative and helpful while you were with us. It is wonderful to know you are more than pleased with your RAV4 Limited Hybrid. Thank you so much for your truly kind review. If you need anything else down the road, do not hesitate to let our team know. We will be glad to assist you. - Scott Brewer, General Manager

December 17, 2018

Excellent and fast buying experience Matt Turner was really helpful and good with the find the right truck for me. He make sure that i was very happy throughout the process. More

by Akio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seamus Kinsella, Matt Turner
Dec 18, 2018 -

Findlay Downtown Toyota Spokane responded

Akio, I am so glad to read that Matt made sure you were happy throughout the time you were with us. Thank you for this inspiring review. We are happy to have had the opportunity to help you find the right truck for you. If you should need anything moving forward, be sure to swing back in to see us anytime. - Scott Brewer, General Manager

December 17, 2018

Nothing like it When we went car shopping, we had specific needs based on what we were approved for, and our current financial situation. Luis went out of his way to More

by Ak Zag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Cunningham
Dec 17, 2018 -

Findlay Downtown Toyota Spokane responded

It is wonderful to hear that Luis went out of his way to make sure your needs were met! Thank you for choosing to come see our team and leaving us such a fantastic review. If you should need anything in the future, be sure to let us know. - Scott Brewer, General Manager

December 16, 2018

Very good!! My sales rep, Ryan Chang, was very helpful, pleasant and encouraging. We had a great discussion regarding my situation, which contributed significantl More

by Melbin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Hommel, Austin Cunningham, Ryan Chang
Dec 17, 2018 -

Findlay Downtown Toyota Spokane responded

I am glad that Ryan could help to discuss things with you to make your decision process a little easier for you. Thank you for this great review. If you need anything more in the future, be sure to let us know. We will be glad to assist you. - Scott Brewer, General Manager

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