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Findlay Downtown Toyota Spokane

Spokane, WA

4.8
917 Reviews
Findlay Downtown Toyota Spokane is proud to serve the Spokane, Coeur D'Alene, Tri Cities and Spokane Valley region with quality Toyota vehicles. With models like the Camry, Corolla, Matrix, Tundra and Venza, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car in Spokane, we can assist you there as well.
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1128 W 3rd Ave

Spokane, WA

99201

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Showing 917 reviews

September 17, 2021

Nick was fantastic even though I know he wasn’t feeling good the whole time he was still a trooper and always got back to me immediately with my answers to my questions it was hard to wait as long as we di More

by Vicki-limagh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Dave Short, General Manager

September 13, 2021

After the total loss of my car. I stopped by LHM Toyota to buy a new car. Luis forwarded me to Andrew to show me my new car. They accepted a partial down and wait for my money allocation from the insurance More

by Tomas Guardia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson Holley, Andrew Heinemann
Sep 13, 2021 -

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Dave Short, General Manager

September 02, 2021

Thank you too Rafael Salgado and Luis Castilla for helping me make my purchase of a 2021 Tundra Platinum. Excellent customer service! Best car buying experience I have had. Definitely recommend Larry More

by aeidson01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Buurkarl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson Holley
Sep 03, 2021 -

Findlay Downtown Toyota Spokane responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Dave Short, General Manager

August 29, 2021

Luis made the entire car buying experience so smooth! I was nervous about my credit and he made it happen! 5 stars! Highly recommended. Thank you! More

by Theresa Helgerson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Findlay Downtown Toyota Spokane responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Dave Short, General Manager

August 25, 2021

I teach Customer Service classes at a local college and the service I recently received gets an A+. During a family emergency, itI had battery problems. While the service calendar was full, Jordan went out More

by Linda Seppa Salisbury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jamison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason ****** He was the main person who helped me.
Aug 25, 2021 -

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Dave Short, General Manager

August 22, 2021

Matt was easy and a dream to work with - big shout out! He was patient and understanding of my situation and what I wanted in a car and finances. I will definitely recommend him and LHM. Shout out to Austi More

by Cheryl Pickett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Cunningham
Aug 23, 2021 -

Findlay Downtown Toyota Spokane responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Dave Short, General Manager

August 12, 2021

GIGO finance information designed to frustrate and confuse Avoid these crooks. Bait and switch on Tacoma trucks they don't even have. But your trade in isn't worth much according to LHM software r More

by Lfrspok
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trent Buurkarl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Findlay Downtown Toyota Spokane responded

Thank you for your feedback. We want each customer to feel like they enjoyed a transparent car buying experience, clear of any confusion or misunderstandings. We understand that our dealership’s integrity is on the line with each vehicle we sell. So I’d appreciate the chance to ensure everything was handled properly and that our advertisement was as accurate as possible. Hopefully, we can work together to get everything sorted out and answer any additional questions you might have. - Dave Short, General Manager, 509-228-7589

Aug 18, 2021 -

Lfrspok responded

Thanks for your concern. I recently purchased a black 2013 F150 from Crosspoint Auto Complex in Airway Heights. They were honest, and straight forward during the transaction plus a fair trade in offer. I'd recommend them. No worries here. Lawrence F Rice

August 05, 2021

Amazing service! Everyone that me and my family interacted with were polite, informative, and not pushy or aggressive what so ever. I highly recommend these guys! More

by avogel2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson Holley, Shane kuykendall
July 21, 2021

Andrew was fantastic to deal with from my very first inquiry on the phone to the final sale! Painless! Thanks! The Staff was very pleasant as well and the atmosphere., Very pleased with our purchase tha More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Heinemann
Jul 22, 2021 -

Findlay Downtown Toyota Spokane responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Dave Short, General Manager

July 19, 2021

Leasing my new 4Runner was an incredible experience. I reached out, from out of state, looking for a very specific vehicle that was impossible to find around me. Andrew went above and beyond to find the e More

by mollyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Heinemann
Jul 20, 2021 -

Findlay Downtown Toyota Spokane responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Dave Short, General Manager

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