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Findlay Downtown Toyota Spokane

Spokane, WA

4.8
941 Reviews
Findlay Downtown Toyota Spokane is proud to serve the Spokane, Coeur D'Alene, Tri Cities and Spokane Valley region with quality Toyota vehicles. With models like the Camry, Corolla, Matrix, Tacoma. Tundra and RAV4, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car in Spokane, we can assist you there as well.
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1128 W 3rd Ave

Spokane, WA

99201

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Showing 941 reviews

April 21, 2022

I have been going to LHM Toyota for 13 years now. Luis and company are always on top of their game and provide excellent customer service. More

by isaacbucklin2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Siebert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson Holley
April 20, 2022

Nick was awesome! would highly recommend!! Made buying the car very smooth & simple! Would buy again More

by dorothy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Siebert
March 31, 2022

Rafael and Austin were so stellar in their service, knowledge and experience when it came to selling me a dependable car. Rafael went above and beyond in his assistance to me. He put gas in my new car, More

by Emmamjames86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Cunningham
March 24, 2022

He is awesome. Helped me get my dream truck. Fair price and he delivered on all promises. Easy transaction. More

by Kparkons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Alonzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Styren, Andrew Heinemann
Mar 25, 2022 -

Findlay Downtown Toyota Spokane responded

Thank you for coming to visit us. We appreciate your great review. Our team was glad to have helped you get a car you enjoy. Please let us know if there is anything else we can do for you. - Dave Short, General Manager

March 18, 2022

I've had nothing but excellence from the service dept so when my car was totaled I decided to check out their sales dept. I landed Ron Girkins. What a gem! I gave him a list of what was important to me to h More

by YayaJude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Girkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Cunningham
Mar 18, 2022 -

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. We really appreciate all our customers and strive to deliver truly exceptional customer service. We look forward to doing more business with you in the future. - Dave Short, General Manager

March 18, 2022

From start to finish, the process was easy. I appreciate everyone who helped and am excited to continue working with LHM Toyota team adding the finishing details to my new 4Runner. More

by chantels11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitriy Kondratyev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson Holley
Mar 21, 2022 -

Findlay Downtown Toyota Spokane responded

It's great to hear from you! Our team was happy to assist you with your 4Runner. Come back soon if there’s anything else we can do for you in the future! - Dave Short, General Manager

March 15, 2022

Had a pretty bad experience at the dealership today. I went in looking for a new Rav 4 hybrid spoke to Ty on the phone earlier in the week and was told it would be probably 2 weeks but he didn’t want to More

by bigdoggy11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane kuykendall, Ty Bennett
Mar 17, 2022 -

Findlay Downtown Toyota Spokane responded

Thank you for your feedback. We want each customer to feel like they enjoyed a transparent car buying experience, clear of any confusion or misunderstandings. I’d appreciate the chance to ensure everything was handled properly and that our employee was as honest as possible. Hopefully we can work together to get everything sorted out and answer any additional questions you might have. - Dave Short, General Manager, 509-228-7589

March 05, 2022

The whole experience was painless. LOVE MY NEW CAR! Everyone was very polite and friendly. I felt like we were hanging out with friends while waiting. Total awesome experience. More

by rose2gether
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Findlay Downtown Toyota Spokane responded

Thank you for coming to visit us. We appreciate your great review. Our team was glad to have helped you get a car you enjoy. Please let us know if there is anything else we can do for you. - Dave Short, General Manager

March 01, 2022

purchased a 2013 Hyundai Elantra GS Coupe on November 20th. The sale went great, no issues with that as Tyson and Shane were awesome to work with. My issue is the lack of integrity by selling a vehicle More

by mhauser0984
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trent Buurkarl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Delgado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson Holley, Shane kuykendall
Mar 02, 2022 -

Findlay Downtown Toyota Spokane responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that your vehicle has had issues shortly after you purchased it. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. Our goal is to only sell the highest quality inventory, as we understand each vehicle we sell is a reflection of our values as a dealership. I hope you’ll give me a call soon and we can get this sorted out together. - Dave Short, General Manager, 509-228-7589

February 24, 2022

Kyler always provides excellent service and is always very helpful. 10/10 would recommend and it's absolutely the only place I would take my vehicles. More

by Chervette48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyler Haener Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wood
Feb 25, 2022 -

Findlay Downtown Toyota Spokane responded

Thank you for choosing our dealership! Kyler and our team are always happy to assist you. Come back soon if there’s anything else we can do for you in the future! - Dave Short, General Manager

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