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Findlay Downtown Toyota Spokane
Spokane, WA
917 Reviews
Findlay Downtown Toyota Spokane is proud to serve the Spokane, Coeur D'Alene, Tri Cities and Spokane Valley region with quality Toyota vehicles. With models like the Camry, Corolla, Matrix, Tundra and Venza, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive.
If you're looking for a used car in Spokane, we can assist you there as well.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 917 reviews
February 11, 2022
I had a fantastic experience with Luis while in the process of purchasing two 4-Runners over the course of 9 months. He kept me updated every step of the way; and I felt like it was harder on him, tha process of purchasing two 4-Runners over the course of 9 months. He kept me updated every step of the way; and I felt like it was harder on him, than on me, to keep telling me that my vehicle was delayed. He was always very sincere, empathetic, and positive- which I so appreciated!! We are in a new world when it comes to purchasing vehicles, and the time it takes to get one; yet Luis was always there to answer questions, provide updates, extend his sincere apologies for delays, and ultimately support me every step of the way! Upon arrival of my vehicle, he texted me right away and was so excited foe me! I really loved his sense of personalization! He went the extra mile on every level. More
by Jkaygilbertson
February 08, 2022
Top tier customer service Made me feel like family My first buying experience at a major dealership! Thank you Raphael & his Team!! first buying experience at a major dealership! Thank you Raphael & his Team!! More
by elizabeth.clymer
February 05, 2022
Best car buying experience EVER! The Toyota team went above and beyond expectation. So happy with my Rave 4. Thank you Rafael, Austin, and the detail team and maintenance for all you do and did for me. ! above and beyond expectation. So happy with my Rave 4. Thank you Rafael, Austin, and the detail team and maintenance for all you do and did for me. !!!!! Love, Love Love my Rav! Jennifer More
by Bakerjennifer549
January 30, 2022
Rafael was great! He was super great and answered any questions I had. He was also super accommodating during the entire process of purchasing my new car. I would definitely recommend Rafael to friends o questions I had. He was also super accommodating during the entire process of purchasing my new car. I would definitely recommend Rafael to friends or family interested in purchasing a Toyota. Also shout-out to Austin in the finance department, he was super knowledgeable and helped me get a great rate on my financing. More
by doge
January 25, 2022
Where do I start?? From keeping my truck for 3 days shy of 3 weeks, to him dropping the ball several times by ordering wrong parts, to the text message he left me from his personal cell that he gave me, ab of 3 weeks, to him dropping the ball several times by ordering wrong parts, to the text message he left me from his personal cell that he gave me, about what a terrible customer and person I am. I was never dishonest about how I damaged my truck. He gave me multiple different quotes with all of the wrong parts. Admitted and then later lied about damaging my Fender Flare on my truck. I have pictures/videos of my truck before it was taken to the dealership. I have tons of text messages between Andrew and I. He continually promised things that he could not deliver on. AVOID THIS GUY AND THIS DEALERSHIP!! here is the text that he left me: For one this is my personal number and you bugging me on my day off doesnt make me want to continue to be on your side. The truck either gets done today or tomorrow. You broke your truck and werent honest from the get go on how it happened. Personally you have been a really difficult customer to deal with so i say tomorrow is the best course of action as i am done dealing with your attitude and your me first attitude. You have had a second vehicle to use this whole time and dont need your truck back as you have the day off. You can pick your truck up tomorrow, ill order you a Lyft ride back to the dealer and deal with you tomorrow. Have a nice rest of your night Michael. More
by Michael McCormack
Employees Worked With
Other Employees :
Lyle Assistant Service Manager, Andrew Wood
January 20, 2022
Rafael is a great helpful, Thanks to him we got what we need. I will always come back to him if I need help. need. I will always come back to him if I need help. More
by Gene
Employees Worked With
December 25, 2021
Sales and service are always exceptional, Nick Seibert is very attentive and knowledgeable about the vehicle very attentive and knowledgeable about the vehicle More
by ljohnnyono
December 21, 2021
Luis and Dmitriy made buying my dream car such an awesome experience! They made sure I got the best deal possible and made the whole process easy. Highly recommend seeing them when you’re ready to buy your n experience! They made sure I got the best deal possible and made the whole process easy. Highly recommend seeing them when you’re ready to buy your next car! More
by Owoehrlin
December 13, 2021
Top Notch! Trent was a pleasure to deal with!What a Top Notch! Trent was a pleasure to deal with! What a wonderful buying experiance we had! Larry H Miller Toyota oh what a feeling!!!! Top Notch! Trent was a pleasure to deal with! What a wonderful buying experiance we had! Larry H Miller Toyota oh what a feeling!!!! More
by Lesliesublie
Employees Worked With
November 29, 2021
This guy most definitely has the work ability to make people happy always has a smile on his face and cleaned up our car very well. people happy always has a smile on his face and cleaned up our car very well. More
by David
Employees Worked With
