Findlay Downtown Toyota Spokane

Findlay Toyota Spokane, formerly Larry Miller Toyota, has been my go to auto dealership for the last 4 years. They are absolutely, without a doubt the best dealership I have ever dealt with. My wife and I ha been my go to auto dealership for the last 4 years. They are absolutely, without a doubt the best dealership I have ever dealt with. My wife and I have purchased cars and traded several cars through them these past 4 years and each and every salesman, the service department and every other employee I've had experience with have always went above and beyond my expectations. Anytime I've had a problem or concern about anything, they have solved the issue and/or found someone or a way to resolve the issue. Every vehicle I've bought through them was great, and regardless of how much or how little money I've had for down payments, they have made the deal work for me, oftentimes at the expense of their own commissions. I especially want to thank Luis Castillo, who did his thing and was able to reduce the cost of a recent repair job on my 2015 Chevy Impala to about $159, that otherwise would have been at least double that probably more. I would and do recommend Findlay Toyota Spokane to anyone looking for a new or used vehicle. I am certain you will get an outstanding deal, vehicle along with top notch customer and sales support. More

Rafael was AMAZING! He was knowledgeable, kind and excellent to work with. It was a refreshing change of pace after test driving multiple vehicles with various dealershi He was knowledgeable, kind and excellent to work with. It was a refreshing change of pace after test driving multiple vehicles with various dealerships. I drove from Missoula to check out the vehicle that I purchased and would make the drive again to work with him. More

Jovan assisted us with the purchase of a certified pre-owned truck. He was professional, personable, and very easy to work with. By far the best vehicle purchasing we've ever had in the 24 years of b pre-owned truck. He was professional, personable, and very easy to work with. By far the best vehicle purchasing we've ever had in the 24 years of buying vehicles. We will definitely be back to this dealership for any future vehicles we purchase! More

I had my Tacoma serviced at LHM a few years ago and I felt they boned me so I haven’t been back but Rafael’s awesome customer service got us interested again and so far we love our RAV4, we’re Toyota peo felt they boned me so I haven’t been back but Rafael’s awesome customer service got us interested again and so far we love our RAV4, we’re Toyota people, our first one was bought in 1987, a 4Runner that we just sold to our son, it’s going strong! We have a couple of finance issues and when we come down for the new plates we’ll cover them too, have a wonderful day, Doreen and Dean More

Rafael is amazing, plain and simple. He is super responsive, he answered the phone every time I called. He’s honest. He’s personable. Rafael is knowledgeable about the vehicles. I cannot He is super responsive, he answered the phone every time I called. He’s honest. He’s personable. Rafael is knowledgeable about the vehicles. I cannot say enough about how he treated my daughter and me - he was kind, made sure we knew what was going on at all times, and he cared about us, that was quite evident. We live in Montana and Rafael gave us recommendations where to have dinner. Rafael texted me the next day to be sure we made it home safe and to make sure I was happy with the vehicle I purchased. I had an issue with my title work and Rafael had it taken care of within minutes and called me back to verify I received his email. Rafael will be my go-to person from here on out, if I need to purchase a vehicle, and I will spread the word. Thanks, Rafael, you have a friend in me! More

I was not told about the navigation button on my radio not working until I was ready to pull out of the parking lot I went to I went back to the dealer and asked for it to be fixed and was told that that not working until I was ready to pull out of the parking lot I went to I went back to the dealer and asked for it to be fixed and was told that that was not possible I will never buy another Toyota or anything to do with that dealership More

My wife and I met Rafael Salgado last Sunday. Actually, we stopped in to see Javon Ruffin, but he was off that day and Mr. Salgado stepped in to help us. We planned to put down a payment to sec Actually, we stopped in to see Javon Ruffin, but he was off that day and Mr. Salgado stepped in to help us. We planned to put down a payment to secure a RAV4 (to be placed on order for us). We were shown a vehicle that was on the lot and Mr. Salgado explained all the features, which were almost exactly what we had wanted when we "built our own" RAV4 on line on the Toyota.com website. Long story short, we made the deposit and order a RAV4 thanks to the combined efforts of Mr. Salgado and Mr. Ruffin. We're looking forward to getting our new Toyota within several weeks. Both these gentlemen were efficient, friendly and helpful. They made our dealings with Findlay Toyota in Spokane a very pleasant car-buying experience. More

Mike was amazing. Kind. Compassionate. He took the time to get to know us and to find something that fit our needs. I recommend him, and I won’t go to another dealersh Kind. Compassionate. He took the time to get to know us and to find something that fit our needs. I recommend him, and I won’t go to another dealership in large part because of him! Thank you!!! More

The absolute best Dealership & Staff! ! Everyone worked together in perfect harmony to give us the experience! Will never go any place else again! We ended up purchasing a 22 Toyota Hyland ! Everyone worked together in perfect harmony to give us the experience! Will never go any place else again! We ended up purchasing a 22 Toyota Hylander & were able to get everything we desired for our package & all under what other dealerships we visited quoted us at! Amazing experience & Amazing Staff! More

I think that the service at Findlay has improved a 100%. Luis was excelllent to deal with. Luis was excelllent to deal with. More