Findlay Downtown Toyota Spokane

I had an exceptional experience with Andrew Heinemann at Finlay Toyota in Spokane. From the moment I started dealing with Andrew, I was greeted with excellent customer service and a warm welcome. Andrew was Finlay Toyota in Spokane. From the moment I started dealing with Andrew, I was greeted with excellent customer service and a warm welcome. Andrew was incredibly personable and made me feel like a valued customer. He listened to my needs and went above and beyond to ensure that I got the truck I wanted. He was patient throughout the process, answering all of my questions and addressing any concerns I had. I also appreciated how professional and knowledgeable the other associates at the dealership were. They were helpful and made the buying experience a breeze. Andrew and the team made the whole process easy, stress-free, and enjoyable. I felt like they really cared about my satisfaction. I highly recommend Andrew and Finlay Toyota to anyone in the market for a new vehicle. They have a great selection of cars and trucks and their team is truly outstanding. More

My wife and I had a wonderful car-shopping experience with Ty Bennett at Findlay Toyota. We relocated to Spokane in early December. We didn’t ship our cars to Spokane and needed to purchase a vehicle f with Ty Bennett at Findlay Toyota. We relocated to Spokane in early December. We didn’t ship our cars to Spokane and needed to purchase a vehicle for transportation within a short timeframe. Ty was the service rep when we were at Findlay. We told him our first choice was a Toyota RAV4 hybrid. He showed us the shockingly long wait list for a RAV4 Hybrid and suggested other models of Toyota that might meet our needs. He also added us to the Findlay Toyota text message list so that we could continue to communicate with each other. We spent about 10 to 15 minutes at the Findlay showroom and left after getting some information from Ty. Ty texted me a couple of days later, asked if we were still in the market for a car, and invited us to check out the Camry hybrid. We went back to Findlay, and Ty showed us the Camry hybrid. When we said we were not interested in the Camry, he suggested we consider a gas-engine RAV4. He showed us some of the RAV4 in transit and said he could add us to the waitlist. We did not want to be on the list without knowing the actual delivery date of the vehicle and left shortly after working with Ty. Ty and I continued communicating via text, even though my wife and I did not commit to purchasing a vehicle at Findlay. After the New Year, our car shopping journey finally ended when we found a new RAV4 in Idaho. During our almost month-long car shopping journey, we visited many car dealerships in Spokane. As a result, we met many sales representatives, and Ty stands out as one of the two best representatives. He was accommodating and professional. In addition, he always responded to my inquiries promptly. Although we did not purchase a vehicle from Findlay, I greatly appreciate his effort and want to congratulate Findlay for having an outstanding employee to service the potential clients. More

Jordan was very pleasant and helpful during our visit to Findley Downtown Toyota. Not pushy like other dealerships salesman I visited during our car buying experience. He made the process easy and quick. Findley Downtown Toyota. Not pushy like other dealerships salesman I visited during our car buying experience. He made the process easy and quick. He was informative about the purchase process during and after the sale. Jordan and Findley Downtown Toyota are highly recommended if you are looking for a new or used vehicle. More

Rafael had such amazing customer service. He helped me buy my dream car and was active throughout the whole process while I waited for the car to come to the lot. He helped me buy my dream car and was active throughout the whole process while I waited for the car to come to the lot. More

Everyone at the dealership was very helpful and friendly. Jake helped us find the right suv and made the process of purchasing it very smooth. Jake helped us find the right suv and made the process of purchasing it very smooth. More

Jordan was more than helpful! He made the process of buying a car easy and fun. Answering all my questions and walking me through the process, I felt that I was making a good deci He made the process of buying a car easy and fun. Answering all my questions and walking me through the process, I felt that I was making a good decision! The rest of the staff was kind and very polite as well. 10/10. More

I have been a customer at Downtown Toyota for over ten years now and have always received top notch service. All of the staff are very knowledgeable and make you feel comfortable. years now and have always received top notch service. All of the staff are very knowledgeable and make you feel comfortable. More

Findlay Toyota and their staff were very friendly and helpful with the process! They wanted to make sure I was set, ready, and informed of my purchase! helpful with the process! They wanted to make sure I was set, ready, and informed of my purchase! More

Jake was great to work with. He worked hard to make sure I got the car I wanted. Overall everyone was helpful and went smoothly. He worked hard to make sure I got the car I wanted. Overall everyone was helpful and went smoothly. More