Findlay Downtown Toyota Spokane

After my credit union knew of my awful experience with purchasing a new Chrysler Pacifica, Luis Castillo was highly recommended by them as being fair, straight-shooter, and honest. Twice I asked Luis to purchasing a new Chrysler Pacifica, Luis Castillo was highly recommended by them as being fair, straight-shooter, and honest. Twice I asked Luis to contact me and twice he simply passed me off to someone else. Since I wanted to buy from your dealership, I gave it one last try and called and happened to speak with David Short about my frustration. David did apologize and took the time to steer me into a Sienna XLE rather than a Sienna Limited, explaining the differences. He asked that I call him when he returns from a business trip and would help me place an order. I called him and left a message and I have never heard back from him. More

This is my second vehicle purchase from this dealership. Great service, and friendly, knowledgeable staff, Jake was very helpful. Great service, and friendly, knowledgeable staff, Jake was very helpful. More

The employees at Findlay Downtown Toyota Spokane are awesome, I had the best buying experience of my life and I would recommend this dealership to everyone. Outstanding awesome, I had the best buying experience of my life and I would recommend this dealership to everyone. Outstanding More

Jake Adams was very helpful and kept us updated to when the ordered car would arrive! I would recommend dealing with him. the ordered car would arrive! I would recommend dealing with him. More

The dealership is good but what makes it, is the staff! And Raphael is amazing this will be my 2nd car purchased through him and my mom loves him so much when she needs her next car she's going to Toyota, And Raphael is amazing this will be my 2nd car purchased through him and my mom loves him so much when she needs her next car she's going to Toyota, because of him!!! More

We just purchased a new 4Runner from Jake and he went above and beyond to answer any questions and do research for us. Highly recommend Jake! above and beyond to answer any questions and do research for us. Highly recommend Jake! More

Jake was great to work with. He made my wife and I feel very comfortable and his follow up was top notch! Thank you Jake!! He made my wife and I feel very comfortable and his follow up was top notch! Thank you Jake!! More

Dmitriy Kondratyev and the Findlay staff made my purchase very easy. To be honest, I dread the typical new car sales experience, but Downtown Toyota went out of their way to make it a pleasant experience. M very easy. To be honest, I dread the typical new car sales experience, but Downtown Toyota went out of their way to make it a pleasant experience. More importantly, they honored my early deposit on a GR Corolla that was very much in demand and sold it at MSRP, without add-ons, unlike many dealers nationwide that were loading up the car at high dealer markups. Dmitriy is an car enthusiast, and was well informed on the car, and kept me informed on the cars progress through today's challenged logistics. He also spent extra time with Service to ensure the car was set up properly. Trent was prompt and professional with the sales paperwork, and got me out the door and into my new car quickly. And extra thanks to Tom Campos and Dmitriy for spending extra time setting up my car's apps with my old phone! More

We had a wonderful experience with Downtown Findlay Toyota. Jake went above and beyond to get me into the perfect SUV. He’s very knowledgeable, personable, and just overall, very easy to work with. Toyota. Jake went above and beyond to get me into the perfect SUV. He’s very knowledgeable, personable, and just overall, very easy to work with. More

Had a great experience communicating with Tom and finalizing our lease in a short window of time. finalizing our lease in a short window of time. More