Findlay Chrysler Dodge Jeep Ram

Damon and the team at Findlay are great! They have a great selection of vehicles. And made the car buying processes extremely easy. I would highly recommend them for anyone in the market for a new car! great selection of vehicles. And made the car buying processes extremely easy. I would highly recommend them for anyone in the market for a new car! More

Brittany Jackson is AMAZING. If you are in need of a vehicle make an appointment to talk with her! She made everything so easy and she has a phenomenal personality. vehicle make an appointment to talk with her! She made everything so easy and she has a phenomenal personality. More

Very straight forward and helpful and easy possess friendly and great service most definitely would recommend to anyone that wants great service and a great car friendly and great service most definitely would recommend to anyone that wants great service and a great car More

My son test drove a truck this morning decided to buy it, he had his pre-approval papers from his bank and showed it to the salesperson, because it wasn’t one of there banks he had to return to his bank do a he had his pre-approval papers from his bank and showed it to the salesperson, because it wasn’t one of there banks he had to return to his bank do all the paperwork(3 hours worth) headed back to the dealership with his check only to find out that they sold it out from underneath him!!! The only thing the manager would say was....this is why you should finance through us....that’s ridiculous and not the way to treat potential customers I recommend everyone to shop elsewhere.manager was so spineless he wouldn’t even come talk to him!! He signed a purchase agreement and that meant nothing More

Overall very good experience at this dealership. Only 1 complaint we would have with Findlay Chrysler, the warranty salesman when we declined not to buy an extended warranty become an xxxxxxx. He was very complaint we would have with Findlay Chrysler, the warranty salesman when we declined not to buy an extended warranty become an xxxxxxx. He was very short and rude after I said no we dont want any extended warranty. Besides him everything was a 5 star rating. More

Had a great experience and DJ was great with info on the vehicles. Will definitely recommend them very friendly work to get you want you want and out the door fast so you can enjoy the rest of your day than vehicles. Will definitely recommend them very friendly work to get you want you want and out the door fast so you can enjoy the rest of your day thanks. More

after putting a down payment on a car at another dealership this morning so they wouldn’t sell it, i go to pick it up only to be told that it was sold prior to my down payment! what a blessing in di dealership this morning so they wouldn’t sell it, i go to pick it up only to be told that it was sold prior to my down payment! what a blessing in disguise. it was then i went to findlay. brent was awesome and went out of his way to make my buying experience worth the 2 hour drive! More

Everyone was very friendly and helpful. I wasn't able to make it in until the end of the day but they made time to get me taken care of. I was in and out in an hour! make it in until the end of the day but they made time to get me taken care of. I was in and out in an hour! More

Excellent experience at Findlay Jeep: Traveled 180 miles to check out a used Cherokee Trailhawk. Worked with Brittany Jackson who was very helpful, personable & professional and not pushy at all. Was trea to check out a used Cherokee Trailhawk. Worked with Brittany Jackson who was very helpful, personable & professional and not pushy at all. Was treated with respect and the whole purchase process flowed smoothly. The Jeep was in better-than-expected condition. I would recommend this dealer to other potential customers. IMPORTANT UPDATE ... PLEASE READ IF YOU ARE PLANNING ON BUYING FROM FINDLAY: Almost right after I wrote this review, I discovered an engine oil leak and per the mechanic I've used for years, it was more-than-likely leaking before I bought the Jeep. My only point of contact was my salesperson, Brittany Jackson. It took 3 emails, 2 texts and 7 days for her to even respond to me ... and then she still didn't give me the info I asked for (GM's & service mgr's names). So she ended up being the typical used car salesman who have terrible post-sales follow-up, especially when it comes to a customer issue. The sales mgr then contacted me via email but the email address he used was invalid, so I wasted another week trying to reach him. Next, I called into Findlay and got Jenny, the office mgr, who was actually helpful. She gave me the email address of Jeff Cole, the GM, who apologized and offered me a $200 goodwill check which I accepted. However, the engine repair cost me $450. ALSO, Findlay will not accept deposits to hold vehicles. I traveled 180 miles to check out this Jeep. My plan was to put a deposit down, then return within a week to pay the balance in cash & take the Jeep home. So I didn't bring $14,000 with me on my first visit ... I had money for a sufficient down payment. When I sat down w/Brittany, I was informed they do not take deposits. Their solution: finance the vehicle and close the sale, so someone else can't buy the Jeep before I'm able to return within the week. I wanted the Jeep, so I took their option and paid off the loan within a few days. However with doing this, there was a $190 loan origination fee that basically increased the price of the Jeep ... and of course, it was NOT pointed out by Brittany as she was trying to close the sale. More

Dealership was quick easy and not too pushy. It was ideally what we were looking for because they were there to help us out. Scheduled an appointment that apparently someone was busy but Brent stepped ideally what we were looking for because they were there to help us out. Scheduled an appointment that apparently someone was busy but Brent stepped it to help us out on the fly. He was a great help for being pulled in last minute. More