Findlay Chevrolet

My husband and I have been sharing one car between the both of us for the past year. At first it was fine because he was the only one working at the time but half way thru the year I found a job and later both of us for the past year. At first it was fine because he was the only one working at the time but half way thru the year I found a job and later this month he will be starting his own business on top of his current full time job. Did I mention we have 3 kids that go to different schools and two dogs and we share a 2009 Chevy Malibu which we love for gas mileage but we really want to upgrade to a larger car with three rows and if possible purchase a second car that's compact and gets really good gas mileage for driving back and forth to work. In the last year, we've managed to put 45,000 miles on our Malibu and now have no maintenance warranty left, we're in need of new tires, our car registration is coming due and the air conditioner is on the fritz. Needless to say my husband and I have been thru hard times since the economy tanked and our credit is less than steller. However, we have made sure to make our car payments on time for the last year in hopes of getting into a bigger vehicle this year and hopefully an additional car if at all possible. Lucky for us GM Financial, sent us a promotional packet in the mail right before our Malibu's registration came due and we made another monthly payment. However, we've been told we are $7,000 upside down on our Malibu and need a lot of money to put down which we don't have or rebates to eat up the amount we're currently upside down in. When we came to the dealership my husband spoke with Jeff, one of the Sales Managers, and asked if there was someone that could assist us with trading in our vehicle for one or two additional vehicles. Jeff immediately offered us a drink and a comforable place to sit while he went to find our sales person Newell Olmstead. Newell was AMAZING!! He asked us what brought us in today and listened to what we wanted and what we didn't. He was aware of our financial situation and in the end he worked very hard to get our interest rates where we could afford BOTH payments on our NEW 2012 Chevy Traverse and a 2013 Chevy Spark. That's right...we got BOTH cars!! Because we came in late after work one night we had to come in the next day to sign the papers. This time we brought the kids. While we waited for them to process the paperwork, wash and detail our vehicles, Newell offered my girls snacks for which he paid for himself and let them check out some of the other cars in the show room while they waited for me to finish with finance. This has been the most pleasant experience my husband and I have ever had with any dealership and we will definitely be back when we are ready to trade in our cars in the future. Thank you so much to Newell and his amazing team for making our dreams come true!! We HIGHLY recommend this dealership to any and everyone and ask for NEWELL!! You won't be disappointed!! More

Thank you Max, Frank and Mike for making our new car purchase an enjoyable experience. We love the car and thank you for the to explain the features and go over all the details. purchase an enjoyable experience. We love the car and thank you for the to explain the features and go over all the details. More

great buying experience. everyone i dealt with was courteous, attentive and professional. brian was a pleasure to work with, listening to my needs. having mike showing me what the car could do was ve courteous, attentive and professional. brian was a pleasure to work with, listening to my needs. having mike showing me what the car could do was very helpful and i'm sure a time saver for me. frank did a great job explaining everything to do with the paper work and answered all my questions. must say this probably ties with the best car buying experience i have had in the last 30+ years of buying new cars. the other was the 2009 malibu i bought from findlay in 2008. thanks guys, gary sielaff More

Personnel were friendly and accommodating. Pre-sale detailed explanations of financial data was provided. Test drive was provided with adequate instruction. Post sale vehicle tour was very detailed. detailed explanations of financial data was provided. Test drive was provided with adequate instruction. Post sale vehicle tour was very detailed. More

Billy does a great job explaining the needed repair and assisting us with all of our needs. He is by far the best service writer I have ever delt with. Thank you for you exceptional service! assisting us with all of our needs. He is by far the best service writer I have ever delt with. Thank you for you exceptional service! More

I'd been shopping for a new car since March and inquired about the Traverse online. Scott not only got back to me right away, but kept in touch about sales and promotions over the months during which I had about the Traverse online. Scott not only got back to me right away, but kept in touch about sales and promotions over the months during which I had numerous life events putting a new car on hold. Finally the time was right last week and I called to let him know we'd stop in that evening after work. Scott welcomed me and we sat down to determine my wants and needs in a new car, as well as budget and trade in, before test driving. After he filled me in on the different types of engines and transmissions, answered all of my questions (sometimes twice:) I realized the Equinox worked best for me. Though it was late in the evening as I completed my purchase, Matt also worked patiently with me to go through each and every piece of paper requiring my signature. When my car was ready, once again Scott demonstrated all the controls, helped me hook up my cell phone and connect with OnStar - a tough job to teach this all to someone not so technologically advanced. Overall, the staff at Findlay are friendly and helpful, making you feel relaxed as you walk through their door. Also thanks to my greeter (whose name I didn't catch) who walked me to my salesman! More

Very helpful...very friendly...very happy and pleased!! This crew was awesome and I love my new car! Thanks so much! We will definitely suggest Findlay Chevrolet to everyone we know for service and sales!! This crew was awesome and I love my new car! Thanks so much! We will definitely suggest Findlay Chevrolet to everyone we know for service and sales!! :) More

In addition to the above listed sales staff I was surprised that the general manager, Jamaal McCoy and the owner, Justin Findlay were very hands on and made sure every one involved was very friendly surprised that the general manager, Jamaal McCoy and the owner, Justin Findlay were very hands on and made sure every one involved was very friendly and helpfull. I came into the dealership thinking that there was no way that my deal could be made. Was I wrong they made it easy and painless. The new Silverado is sitting in my driveway. Still giving Ruben high marks for enthusiasm. Thanks Guys, Jim Bingaman More

These guys are aces. I always have a great time when I go there and always receive courteous, efficient and prompt service. The sales guys--particularly Scott--go out of their way to get the best deal possib there and always receive courteous, efficient and prompt service. The sales guys--particularly Scott--go out of their way to get the best deal possible. I will definitely return to Findlay the next time I need a new vehicle or service. More

We are price AND service shoppers. Having NOT found anyone or a dealership near us that we thought were fair priced and professional to work with, we tried the internet and found Gil at Findlay. Mos anyone or a dealership near us that we thought were fair priced and professional to work with, we tried the internet and found Gil at Findlay. Most of the price and customizing discussion was done online and by phone/text. Gil got the 2013 Avalanche, with lift, exactly as promised. We asked for some wiggle room with the down payment and loan. He did the extra work to get us what we wanted, always going back to the finance guy to do so. Gil even picked us up at our hotel, made sure we had transportation while in Vegas and never made us feel creepy like some salesman can. In my lifetime I have purchased 6 new cars, 3 motorcycles and a few used cars as well. This is the best experience I have had, by far. Honest, solid service in a friendly manner is very hard to come by in any situation. This is the exception. Gil will get my business from now on, no matter that I am 9 hours away. More