Findlay Chevrolet

David Rothrock and associates are excellent individuals, looking out for their clients best interests. No pressure or hype, truly enjoying the superior service and expertise they have to offer. David Roth looking out for their clients best interests. No pressure or hype, truly enjoying the superior service and expertise they have to offer. David Rothrock stood behind me which started as an inquiry to a full vehicle purchase, Platinum Escalade. A true privilege to interface with professional executives such as with David Rothrock and associates. More

David really took his time with us and broke everything down and it ultimately helped me in deciding to go with my new Chevy Trail Blazer. I love my new car!! David was so nice and funny! Everyone at the d down and it ultimately helped me in deciding to go with my new Chevy Trail Blazer. I love my new car!! David was so nice and funny! Everyone at the dealership including Rich, Dyllan and the finance manager Chase were awesome and super nice. I came a year ago and unfortunately didn’t leave with a new car but I came back and I’m so glad I did!! More

I only have one word to describe my recent experience at Findlay Chevrolet, and that is OUTSTANDING!! David Emery has been, from start to finish and BEYOND, outstanding!! I cannot begin to express how satis Findlay Chevrolet, and that is OUTSTANDING!! David Emery has been, from start to finish and BEYOND, outstanding!! I cannot begin to express how satisfied I am with David’s customer service. He is what I look for in a salesperson and can only wish that there are more like him out there. From first contact, I immediately felt comfortable. He was respectful of my privacy, made sure that he used my method of contact and took care of most of the process, virtually. I am so pleased with my latest experience at Findlay, thanks to David, I will definitely return in the future! Mahalo nui, David!! Aloha, 🤙🏽 More

David Emery made my experience at Findlay awesome! Told him what I wanted and had me in and out in a flash. David was kind enough to help remove my belongings from my trade in to my new purchase. I wo Told him what I wanted and had me in and out in a flash. David was kind enough to help remove my belongings from my trade in to my new purchase. I would definitely buy another car from Findlay based off my experience. Thanks David! More

Bought used truck, love it. The sales rep went through the vehicle thoroughly great job, even said with brand new tires. Down side is with new tires everything is good. But not The sales rep went through the vehicle thoroughly great job, even said with brand new tires. Down side is with new tires everything is good. But not in this case I had to get the wheels rebalanced on my time and money. Was disappointed. More

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We recently had a difficult time with the service department at Findlay Chevrolet. Before I point out my issues, I must say the communication from Findlay was excellent, I worked with Denise and Bobb department at Findlay Chevrolet. Before I point out my issues, I must say the communication from Findlay was excellent, I worked with Denise and Bobby who were extremely helpful. However, the diagnosis was wrong. My 2014 Suburban was having intermittent starting issues. I had replaced the starter, but the issues continued. With that, I reinstalled the original starter. After that, I had no issues for a couple of weeks. Fast forward a couple of weeks, my Suburban was towed to Findlay because it wouldn't start. I relayed to Denise and Bobby that I had replaced the starter, and reinstalled the original starter as that wasn't the issue. They both relayed to me that the vehicles often have issues with the negative battery cable. A couple of days later I was notified that I needed a new starter, at a cost of $885 plus tax. When I reexplained what had transpired, i was told that indeed I needed a new starter. I declined the repair. I paid $179 cost to Findlay for the diagnostic test, purchased an OE negative battery cable for approximately $70, my son replaced the cable, and the vehicle started right up. Although I appreciate the extremely kind and communicative help from Bobby and Denise, I can't overlook that the service department didn't correctly diagnose the problem I was having, and instead tried to push a costly repair that wasn't needed. FOLLOW UP - I was approached by findlay and they refunded me the cost of the diagnostic service. More

Dealership was awesome! Very clean and they even had a food truck outside for lunch! Very clean and they even had a food truck outside for lunch! More

This dealership was very friendly and helpful from the moment I stepped out of my car. David was especially helpful and I had a great experience buying my car! moment I stepped out of my car. David was especially helpful and I had a great experience buying my car! More

Worst customer service! ! Had an 8:30am service appointment for a front end brake service, A/C service and a tire rotation. Never heard from service writer, called and left a ! Had an 8:30am service appointment for a front end brake service, A/C service and a tire rotation. Never heard from service writer, called and left a message with no return call. Show up to pick up vehicle at 7pm and was told vehicle was never looked at and the mechanic left at 2pm. Vehicle sat entire day without being touched and no courtesy call or even an apology when picking up vehicle and no manager on property with over 2 hours left until closing. Apparently my time and schedule means nothing to this establishment. Lost all business from me and any referrals. Take your vehicle to where there's some sort of customer service because this dealership has none More