Findlay Chevrolet

Dear Findley Chevrolet, I would like to recognize a member of your Service Team that provides outstanding service. Ryan Wolf was professional, knowledgeable, and extremely helpful. Taking your vehi member of your Service Team that provides outstanding service. Ryan Wolf was professional, knowledgeable, and extremely helpful. Taking your vehicle to a dealership service department can be a daunting and anxiety ridden experience. You never know what to expect AND normally what you think is wrong is a larger problem than anticipated. Last week I proceeded to your Service Department and was introduced to Mr Wolf. He listened to what I needed to have done, ran a check on my vehicle and found something that I noticed but did not think was a concern. He worked with me and a technician, researched a Technical Service Bulletin and found a reasonable solution to what needed to be repaired. He then initiated a dialogue with my warranty company to determine how they could assist me. He worked with the warranty company and found a suitable resolution to all parties involved. He promised an answer at a specific time (and delivered) and then worked with the technician to have the work completed that same day (again delivered). I was pleasantly surprised by the entire endeavor. My car is running outstanding and my wallet is lighter than expected, but not by as much as I anticipated. Overall, an outstanding experience. Sincerely, Todd Baker More

Really pleasant experience from the moment I pulled up. These guys could sense that I wanted to cut to the Chase. They allowed me to take the car for a test drive solo, which was impressive by itself. Nego These guys could sense that I wanted to cut to the Chase. They allowed me to take the car for a test drive solo, which was impressive by itself. Negotiation was quick and fair. Overall, very happy with the experience! More

Janet was awesome! She was not letting me leave Findlay Chevy without a brand new vehicle and she was determined that I got the best deal. Here I am a month later and I She was not letting me leave Findlay Chevy without a brand new vehicle and she was determined that I got the best deal. Here I am a month later and I love my brand new Malibu. Thank you Janet for your hard work! More

Even though I didn't get the original car that I wanted I do love my car. Everyone was very knowledgeable & experienced do love my car. Everyone was very knowledgeable & experienced More

The worst customer services have my car for more than a week and they can't give me a diagnosis do 3 weeks before we took it there and they supposedly fixed it and the week that passed we took it and they week and they can't give me a diagnosis do 3 weeks before we took it there and they supposedly fixed it and the week that passed we took it and they continue if I give me an answer don't take your car to this dealer bad service and terrible mechanics More

Janet went above and beyond for me. I went to 7 dealerships and she was by far the best. Professional, knowledgeable, and she sold me what I wanted and worked out a great deal. Ryan als I went to 7 dealerships and she was by far the best. Professional, knowledgeable, and she sold me what I wanted and worked out a great deal. Ryan also jumped in to help close the deal. Thanks again Janet I will highly recommend you!!!!! More

Charged me 45$ "rugs they used to provide services" they already charged me for labor. That's what adviser told me. Oil change 30$ more expensive than henderson chevy. Also couldn't figure out why code P056 already charged me for labor. That's what adviser told me. Oil change 30$ more expensive than henderson chevy. Also couldn't figure out why code P0562 was there. Tried to blame it on bouncie GPS. Worst costumer service ever. More

They seems to be solely money driven and no concern or consideration about their clients. consideration about their clients. More

Scheduled an appointment to drop off my EV on Saturday morning, delivered the car to the Dealership on Saturday at 11am. Service closed at 5pm, didn't hear from the dealer. The Dealership is closed on S morning, delivered the car to the Dealership on Saturday at 11am. Service closed at 5pm, didn't hear from the dealer. The Dealership is closed on Sunday (that doesn't bother me since most of the Vegas Valley is closed on Sundays for some dumb reason). I reached out on Monday morning at 10:45am to get the status of my vehicle. I was told that their EV Techs don't work on the weekends and it was given to a tech today (Monday). I reach out again at 4pm because I again haven't heard anything. They tell me a Tech was assigned to it and they might have an answer in the morning (I'm assuming tomorrow morning - Tuesday). I asked them if nothing has been done with the car, can I come pick it up? They responded that the Tech has the vehicle, it is under diagnostic, and they should have an answer in the morning. Very frustrating. More

Found the Camaro I'd been looking for at Findlay Chevy. Reached out to them and got in touch with Jason Mouannes. Jason is very personable and down to earth. He doesn't pressure you at all. Sales people li Reached out to them and got in touch with Jason Mouannes. Jason is very personable and down to earth. He doesn't pressure you at all. Sales people like Jason are the reason people come back to dealers. As for the dealership, it's a nice and clean facility and everyone was very friendly. If i was a local this would be one of my go to dealers..... More