Findlay Chevrolet

David was great! He knew what he was talking about and provided a great Findlay experience for my mother and I. He knew what he was talking about and provided a great Findlay experience for my mother and I. More

I came in to lease a new colorado on 12/10/2022. I was greated by Sam Flores. He showed me a gray pickup. I asked him if they any more trucks on the lot. He stated this was the only. I came back to I was greated by Sam Flores. He showed me a gray pickup. I asked him if they any more trucks on the lot. He stated this was the only. I came back to the dealership on 12/13/2022 and found 14 more trucks, They all same the same price but more equipment. I would have pocked out a different one. REALLY UPSET!!!!!!! More

Hello, I was a customer of the Findlay Chevrolet dealership in Las Vegas Nevada. NEVER AGAIN. I have a truck that is special to me and I have babied it ever since it came into my possession. It is a dealership in Las Vegas Nevada. NEVER AGAIN. I have a truck that is special to me and I have babied it ever since it came into my possession. It is a SEMA Show truck and because of that I have tried to bring it to the best mechanics I can find. After doing some research I thought I could trust Findlay with my truck, that was a MISTAKE. I made an appointment and was pleasantly surprised when they told me they could get me in the next day, which was the 18th of June 2021, as opposed to the Chevy dealership in Saint George Utah that stated they had a two week wait but could get me in on July 2nd. I had a recent work trip coming up and needed my truck sooner than later so this was a big contributing factor for me, and I was also happy with the service provided by the dealership one month prior. So I chose the Findlay dealership. Firstly the bill total that was discussed over the phone with Heather was in the amount of $7,500.00. This amount included the following. -Diagnostic and repair of leaky hose coming off the radiator. -Replacement of the other hose coming off the radiator (which was recommended by Heather) -Tire sensor lights. -Replacement of the sending unit that drops down into the gas tank -Replacement of cable to open interior drivers side door. -Replacement of passenger and driver side interior door panels. -Replacement and door buttons that cover bolt holes. I was patient and after 3 weeks called Don a representative that took over for Heather on July 6 of 2021,. I called because I was asked to leave for work again and did not feel comfortable with leaving my truck at the dealership. He stated that he would work on getting my truck back to me as soon as possible. I want to just remind you that at this point the dealership had 3 weeks to finish up a couple days of work. I came to pick up the truck and after I got my keys I quickly noticed that the window switch in the drivers side WASN”T INSTALLED PROPERLY. I also noticed that the tire sensors hadn’t been replaced either, as evidence by my dashboard telling me there was a tire sensor malfunction. I went in and talked to Danny Pacheco and grabbed his card from him and he assured me that they would make this right, but that the people he needed to talk to had gone home for the day and that he would address it in the morning. After further inspection of the bill I found that they had erased the charges for the tire sensors, and didn’t replace the hose that was originally recommended to replace (but definitely didn’t respectively lower the price.) I sent him an email as a reminder however of all the issues and NEVER got a return email. I waited a few days respectfully for a reply and there was no response. So I emailed Heather and Danny in a second, joint email that was received by both employees. Still no response. I had left voicemails and still no response. This dealership is a nightmare. Honestly this happened over a year and a half ago, and I am just addressing this now due to the fact that I work away from home, and I’m just constantly on the road. I finally have downtime to address this dishonest practice and I’m going to make sure people know. This is not what a reputable and honest company does. Again, the door was not fixed properly, a radiator hose wasn’t replaced that they stated would be replaced, and the tire sensors weren’t replaced. (I do have to add that they told me it would be 300 dollars cheaper when I came to pick the truck up.) I was over the moon. Later, after inspection of the vehicle and the bill I found out that half the work wasn’t done. I'm sure you can imagine how I felt. If you are thinking about using this as a service option for your vehicle, DONT! Save your money, don’t get ripped off, and travel 100 miles to Saint George to get your Chevy worked on in Saint George where I have never had a problem getting the work done in a timely manner, and doing the work that they say they are going to do. I am attaching pictures of the vehicle and the emails I sent too! More

In 2020 I bought a 2020 Chevy Trax. In the two years I had it, it spent more time in the shop than on the road. I then traded it in for a 2019 pre- Certified Chevy Equinox Premier. I bo In the two years I had it, it spent more time in the shop than on the road. I then traded it in for a 2019 pre- Certified Chevy Equinox Premier. I bought it in February of 2020 and now I have to pay for a tire sensor that does not fall under normal wear and tear. I have always sworn by Chevy and now I am rethinking it. I can not afford to keep going to the shop and have to pay for something that you should be paying for More

Jason made us feel like weren't there for so long and have the process feel smooth. thank you! have the process feel smooth. thank you! More

Nicole and Jason where fantastic at helping me get my suburban Nicole went above and beyond to make sure I was Happy with the service all the time Thank you again!!! suburban Nicole went above and beyond to make sure I was Happy with the service all the time Thank you again!!! More

Fast, quick and easy trade in process. Would definitely recommend this place or use them again. Would definitely recommend this place or use them again. More

The recommendations for Jason were not wrong, he was incredibly helpful, not pushy at all and able to help us get exactly what we wanted very quickly! He kept to his word and cares, very rare to find in incredibly helpful, not pushy at all and able to help us get exactly what we wanted very quickly! He kept to his word and cares, very rare to find in general, we are very thankful! More

Best in the business gets you in and out with no hassle definitely get with my boy Jason if you need a new car definitely get with my boy Jason if you need a new car More

Everyone was very friendly and accommodating. The did what the could to make the deal. The did what the could to make the deal. More