Findlay Chevrolet | Page 16

Hands down, the BEST car buying experience I've had yet! I've been buying with Findlay throughout my years here in Vegas and this one was extra special to me for so many reasons. There's always the worry of I've been buying with Findlay throughout my years here in Vegas and this one was extra special to me for so many reasons. There's always the worry of being "taken", or sales just selling, to sell. 1000% not the case here. Jason and the ENTIRE team made me feel like family and I knew I was in great hands from start to finish. They addressed my concerns, helped me out on so many levels. I'm happy to be closing out one chapter and beginning a new one. I am so grateful and thankful for my experience today! Thanks again, Jason!! More

Jason was attentive and understanding when it came to my wants and needs, was extremely patient with me and made my purchasing and trade in experience hassle free, extremely knowledgeable of products availa wants and needs, was extremely patient with me and made my purchasing and trade in experience hassle free, extremely knowledgeable of products available and provided outstanding customer service! Jason embodies what a salesman should be and I would definitely recommend him and the other efficient staff at Findlay Chevrolet. 😁 More

Jason was easy to work with and upfront about markup which I appreciated the honesty. I still was given a deal I felt comfortable with to get the exact car I wanted. Entire process was smooth and quick which I appreciated the honesty. I still was given a deal I felt comfortable with to get the exact car I wanted. Entire process was smooth and quick given I was coming from out of state. More

David was great to work with. There was a slight issue a few days after getting the car but he was super responsive and helped get it taken care of. There was a slight issue a few days after getting the car but he was super responsive and helped get it taken care of. More

Findlay is the best auto group in Las Vegas. Impeccable service from a trustworthy and reputable brand. They have my business for life. Impeccable service from a trustworthy and reputable brand. They have my business for life. More

David was great! He knew what he was talking about and provided a great Findlay experience for my mother and I. He knew what he was talking about and provided a great Findlay experience for my mother and I. More

I came in to lease a new colorado on 12/10/2022. I was greated by Sam Flores. He showed me a gray pickup. I asked him if they any more trucks on the lot. He stated this was the only. I came back to I was greated by Sam Flores. He showed me a gray pickup. I asked him if they any more trucks on the lot. He stated this was the only. I came back to the dealership on 12/13/2022 and found 14 more trucks, They all same the same price but more equipment. I would have pocked out a different one. REALLY UPSET!!!!!!! More

Hello, I was a customer of the Findlay Chevrolet dealership in Las Vegas Nevada. NEVER AGAIN. I have a truck that is special to me and I have babied it ever since it came into my possession. It is a dealership in Las Vegas Nevada. NEVER AGAIN. I have a truck that is special to me and I have babied it ever since it came into my possession. It is a SEMA Show truck and because of that I have tried to bring it to the best mechanics I can find. After doing some research I thought I could trust Findlay with my truck, that was a MISTAKE. I made an appointment and was pleasantly surprised when they told me they could get me in the next day, which was the 18th of June 2021, as opposed to the Chevy dealership in Saint George Utah that stated they had a two week wait but could get me in on July 2nd. I had a recent work trip coming up and needed my truck sooner than later so this was a big contributing factor for me, and I was also happy with the service provided by the dealership one month prior. So I chose the Findlay dealership. Firstly the bill total that was discussed over the phone with Heather was in the amount of $7,500.00. This amount included the following. -Diagnostic and repair of leaky hose coming off the radiator. -Replacement of the other hose coming off the radiator (which was recommended by Heather) -Tire sensor lights. -Replacement of the sending unit that drops down into the gas tank -Replacement of cable to open interior drivers side door. -Replacement of passenger and driver side interior door panels. -Replacement and door buttons that cover bolt holes. I was patient and after 3 weeks called Don a representative that took over for Heather on July 6 of 2021,. I called because I was asked to leave for work again and did not feel comfortable with leaving my truck at the dealership. He stated that he would work on getting my truck back to me as soon as possible. I want to just remind you that at this point the dealership had 3 weeks to finish up a couple days of work. I came to pick up the truck and after I got my keys I quickly noticed that the window switch in the drivers side WASN”T INSTALLED PROPERLY. I also noticed that the tire sensors hadn’t been replaced either, as evidence by my dashboard telling me there was a tire sensor malfunction. I went in and talked to Danny Pacheco and grabbed his card from him and he assured me that they would make this right, but that the people he needed to talk to had gone home for the day and that he would address it in the morning. After further inspection of the bill I found that they had erased the charges for the tire sensors, and didn’t replace the hose that was originally recommended to replace (but definitely didn’t respectively lower the price.) I sent him an email as a reminder however of all the issues and NEVER got a return email. I waited a few days respectfully for a reply and there was no response. So I emailed Heather and Danny in a second, joint email that was received by both employees. Still no response. I had left voicemails and still no response. This dealership is a nightmare. Honestly this happened over a year and a half ago, and I am just addressing this now due to the fact that I work away from home, and I’m just constantly on the road. I finally have downtime to address this dishonest practice and I’m going to make sure people know. This is not what a reputable and honest company does. Again, the door was not fixed properly, a radiator hose wasn’t replaced that they stated would be replaced, and the tire sensors weren’t replaced. (I do have to add that they told me it would be 300 dollars cheaper when I came to pick the truck up.) I was over the moon. Later, after inspection of the vehicle and the bill I found out that half the work wasn’t done. I'm sure you can imagine how I felt. If you are thinking about using this as a service option for your vehicle, DONT! Save your money, don’t get ripped off, and travel 100 miles to Saint George to get your Chevy worked on in Saint George where I have never had a problem getting the work done in a timely manner, and doing the work that they say they are going to do. I am attaching pictures of the vehicle and the emails I sent too! More

In 2020 I bought a 2020 Chevy Trax. In the two years I had it, it spent more time in the shop than on the road. I then traded it in for a 2019 pre- Certified Chevy Equinox Premier. I bo In the two years I had it, it spent more time in the shop than on the road. I then traded it in for a 2019 pre- Certified Chevy Equinox Premier. I bought it in February of 2020 and now I have to pay for a tire sensor that does not fall under normal wear and tear. I have always sworn by Chevy and now I am rethinking it. I can not afford to keep going to the shop and have to pay for something that you should be paying for More

Jason made us feel like weren't there for so long and have the process feel smooth. thank you! have the process feel smooth. thank you! More