Findlay Chevrolet | Page 10

All the people at Chevrolet dealership 6800 S Torrey was very nice. They help me a lot until all purchased finish. Thank you Chevrolet very nice. They help me a lot until all purchased finish. Thank you Chevrolet More

Jason was very helpful, explained everything, made it possible and very nice. I’m referring my family there! possible and very nice. I’m referring my family there! More

Unfortunately my experience with Findlay Chevrolet was extremely disappointing. I had been working with a very nice Salesman ( Noah) daily the entire week of May 15th. We communicated no less than 3-4 tim extremely disappointing. I had been working with a very nice Salesman ( Noah) daily the entire week of May 15th. We communicated no less than 3-4 times daily concerning a new 2023 Camaro which was due to arrive at the dealership from the plant on May 18th. I had scheduled 5/18 to test drive the car and ultimately purchase it. I even received 4 confirmation calls from customer service reps throughout the week to remind me of the scheduled appointment. During the process I was given a quote on what my purchase price would be in detail including my trade in value which was created by the Sale Manager Ryan. On 5/18 I received a text with a photo showing the arrival of the car still on the truck. The Salesman suggested I put a deposit to ensure no issues which I complied. I sent my ID as well as payment information which was sent approximatelt 2:20pm on 5/18. As with most new car buyers a great deal of anticipation and excitement was building. I headed over to Findlay Chevrolet around 4:30 pm and during my drive I received a text from the SalesManager , Ryan that he was letting me know that they had sold the car I had been waiting for and was on my way to purchase. He stated slight mix up and it was sold, sorry. Then to , I guess, make me feel better stated that they had not processed my deposit which had been sent more than two hours prior, this there was knowledge for two hours they had messed up and waited to inform me until I was on the way. When I arrived I asked to speak to both the Salesman and Sales Manager. The Sales Manager took the posture of " Oh well, as he said, Right Place, Wrong Time, It was sold nothing he could do. Zero communication skills, Zero professionalism, Zero understand that the purchase of a new car is a significant event. Ryan could not have shown any less compassion and frankly walked away and let the Salesman alone to deal with the issue, Poor Leadership. I Did not, raise my voice, did not make any statement other than how did this happen, Do they not have procedures to ensure this error doesn't happen, and how were they going to solve it. Ryan said, well, sorry, nothing I can do, even though He was the way in charge and was aware I was coming for the car days before, remember, he had completed a quote for the purchase two days prior. What a disappointment. So extremely unprofessional and lacking any customer service skills. I had thought that the Findlay family of auto dealerships had a great reputation, unfortunately I was sadly mistaken. They demonstrated they do NOT care about the customer as long as they get a sale. Joey G More

David was fantastic to work with and great to make a deal. He was prepared when I got there like reviewing my previous purchase and what specific type of car I might be looking for. I highly recommend D deal. He was prepared when I got there like reviewing my previous purchase and what specific type of car I might be looking for. I highly recommend David and Findlay Chevrolet! More

David was so amazing. He got me a car the exact same day we got in contact!! As a first time buyer he really walked me through it all. 10/10 customer service. He got me a car the exact same day we got in contact!! As a first time buyer he really walked me through it all. 10/10 customer service. More

David is an amazing individual who truly listened to our needs and spent countless hours with my husband and I on 2 occasions at the dealership to help us find the perfect truck for our family and budget. T needs and spent countless hours with my husband and I on 2 occasions at the dealership to help us find the perfect truck for our family and budget. This is our third purchase from Findlay Chevy and I’d continue to recommend them to everyone, but now, especially David!! More

We've been buying our vehicles from Findlay chevy since 2020 and keep coming back. Jason is great at what he does, very knowledgeable, empathetic and we keep going back to him. Love being a part of the Che 2020 and keep coming back. Jason is great at what he does, very knowledgeable, empathetic and we keep going back to him. Love being a part of the Chevy family! More

I worked with Jason directly on purchasing a 2023 Chevy Tahoe. The communication between myself and Jason was fluid and understood. I did not need to jump through the hoops that some dealerships put you th Tahoe. The communication between myself and Jason was fluid and understood. I did not need to jump through the hoops that some dealerships put you through. I was very direct in what I needed and expected, Jason exceeded those expectations. I am very grateful for his expertise as well as response time. I would highly recommended Jason for your next vehicle transaction. The facility itself is extremely clean, very kid friendly, as well as a fun environment for the customer experience. They also carry a LARGE amount of stock on all Chevrolet vehicles. That is very hard to come by in the Valley these days. Again, I can not speak highly enough about my buying experience. More

Felt pushed towards the end of the sale! Didn’t keep their word from beginning. Monthly payment kept going up. I didn’t want to trade in my car to make a deal but I had to because I didn’t w Didn’t keep their word from beginning. Monthly payment kept going up. I didn’t want to trade in my car to make a deal but I had to because I didn’t want to put money down. I love the vehicle I chose. Just wished I didn’t have to give up my paid vehicle! More

Thankful for Mo. He was patient and helped me thru the process of finding a vehicle. He was very knowledgeable and if he didn’t have an answer he found one for me. Do He was patient and helped me thru the process of finding a vehicle. He was very knowledgeable and if he didn’t have an answer he found one for me. Down to earth, personable and honest which ultimately earned my business. Appreciate the time and thank you. More