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Findlay Cadillac
Henderson, NV
266 Reviews
Are you looking for a dealership that will assist you with your vehicle needs? If so, Findlay Cadillac in HENDERSON, NV is the perfect answer to all your requirements. We not only offer sales, but also assure brilliant after-sales services for your vehicle. We have a wide range of new and used vehicles for Paradise, Las Vegas, and Boulder City Cadillac enthusiasts. Be it service, parts, tires, or accessories, you name it and we have it all. Browse through our inventory and find exactly what you need. Paradise, Boulder City, and Las Vegas Cadillac customers can check out our hours and directions page to make the short drive to our dealership. Visit our HENDERSON store today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 266 reviews
February 03, 2024
No hard sell… that was important to me. Willingly went through the process with me while I got my GM Friends & Family discount… My Salesman, Bruce Kline handled my purchase with knowledge Willingly went through the process with me while I got my GM Friends & Family discount… My Salesman, Bruce Kline handled my purchase with knowledge of the products and willingness to walk me through “every “ aspect of my purchase! I would buy another car from Findlay Henderson, NV and specifically, Bruce Kline! More
by begregg
Employees Worked With
Other Employees :
Sonia Bialkowsky - Finance : 5-STARS, John Saksa
January 28, 2024
About two weeks ago I purchased a new 2024 CT5, which so far, I'm very pleased with. My salesman, Mr. Marc Alberto, was friendly, professional, and down to earth. Purchasing my vehicle at Findlay Cadillac far, I'm very pleased with. My salesman, Mr. Marc Alberto, was friendly, professional, and down to earth. Purchasing my vehicle at Findlay Cadillac was a painless and stress-free experience. I was a 14-year consecutive VW GTI driver (3 separate vehicles). So, changing vehicles to a Cadillac was a paradigm shift moment in my life. (I daresay, my purchase could be considered a cleared minor middle life hurdle. I'm 52.) Mr. Alberto was very patient, understanding, and actually listened to me as I went back and forth considering the merits and cons of changing vehicles. Also, Mr. Alberto never utilized any high-pressure sales tactics. I considered several different vehicles before purchasing my Cadillac and visited over 10 separate dealerships including premium automakers like Mercedes, Audi, BMW, Lexus, etc. Findlay Cadillac, by far, provided the best customer experience. My former GTI was paid off and I had the title in hand. So, the trade-in process was very easy. Thank you, Melissa Burnett, used car assistant manager. I highly recommend Findlay Cadillac if you're considering purchasing a new vehicle. Additionally, the Findlay Cadillac dealership building, waiting area (with free fountain drinks, coffee, and snacks), showroom, vehicles, and restrooms were/are immaculate! I only had one semi-minor, but extremely maddening experience during the purchase process. My vehicle came with carpeted floor mats, and I wanted to purchase authentic GM Cadillac all-weather floor mats. The price at GM parts website was $200 + tax with free shipping to the dealership. I visited parts and they said my mats were in stock. They quoted me a price of $292 + tax. I responded, "Wait a minute. These are $200 online. I'm willing to pay the full online price plus tax." They wouldn't budge! My salesman, Mr. Alberto, spoke with the service and parts manager and they also would not budge. It kind of left a bad taste in my mouth that after purchasing a rather expensive vehicle (for me, anyways) that Findlay Cadillac would nickel and dime me over $92. All is well that ends well, though. Unbeknownst to me, after purchasing the vehicle I accrued several GM parts store points which after use dropped the online price for my all-weather floor mats to $129.12 including tax. I picked up and installed my new mats at Findlay Cadillac yesterday. More
by Jay-in-Hendertucky
Employees Worked With
Marc Alberto, Melissa Burnett
January 25, 2024
Brought my Chevy equinox in for service to get a new tire. Adam set me up and kept in touch throughout the day. Very professional in all aspects. Moved here from New Jersey six months ago and decided to tire. Adam set me up and kept in touch throughout the day. Very professional in all aspects. Moved here from New Jersey six months ago and decided to service my vehicle at Findlay Cadillac in the future More
by Rin6494
Employees Worked With
Adam Feldman
January 02, 2024
Service department always provides great service on our vehicles. First class all the way. RH vehicles. First class all the way. RH More
by arrowhdrherm1
Employees Worked With
December 31, 2023
I Purchased a warranty for repairs through the Findlay dealership for my 2018 xt5 and needed an approval from the warranty co and they couldn’t get ahold of the rep for approval for 3 hours which made me dealership for my 2018 xt5 and needed an approval from the warranty co and they couldn’t get ahold of the rep for approval for 3 hours which made me have to wait for 6 hours for that repair and a routine oil change . I was not happy after paying $5,000.00 for the warranty which was Recommended by their dealership . I won’t purchase a warranty through the dealership on my next new car so i am not happy and I didn’t receive a courtesy wash as they usually do. I feel their service is lacking sufficient care for their customers . Not like it was a few years ago !!! More
by Loungin
Employees Worked With
Greg
December 30, 2023
Just finished my 30K service on my ‘21 Escalade and the team did a great job. Nice loaner car and efficient turnaround within same day. team did a great job. Nice loaner car and efficient turnaround within same day. More
by marahlv
December 30, 2023
Great service. Dylan was really great. This is my sixth Cadillac. Dylan made sure that this Lyriq was the right car for me. Thank you Dylan was really great. This is my sixth Cadillac. Dylan made sure that this Lyriq was the right car for me. Thank you More
by alextansky
December 29, 2023
Serviced my vehicle and never any issues. Always professional courteous service. Been coming here for 15 years. Always professional courteous service. Been coming here for 15 years. More
by JFLapham
Employees Worked With
Other Employees :
Ricardo and Adam, Keith Acree
