Findlay Cadillac

Ashley Williams and Kelly Newcombe are the worse employees at this dealership. She literally came out to talk to Mr about my concerns standing over me, her hands in both pockets and would not pet m employees at this dealership. She literally came out to talk to Mr about my concerns standing over me, her hands in both pockets and would not pet me speak I mean Newcombe. Ashley since March been saying my car is faulty leaks under carriage, loud noise with driving, dark fluids from car and 10 months later this dealership has done absolutely nothing despite me going there over 3 times in 10 months with the SAME complains over and over and over. Quick to charge your card and tell you next charges absolutely worse at listening to customers and making sure they are okay. Sat at lobby once an hour before Ashley came to even say hi eventhough I had an appmt, no rental car given 3 times just lyft back home with no courtesy. I regret buying my escalade and regret this dealership ever being in contact with me. Don't buy from here and don't go there for repairs waste of your 3 hours time each time. I would wish my experience on my worse enemy. I wrote to GM myself about this dealership these two employees need to go, Newcombe told Ashley to give me keys to a faulty car to drive home absolutely nuts at this place. More

As always, The superior service was above expectations. Courteous, prompt and forthcoming. Everything you should expect of a Cadillac dealer. 4 stars! Courteous, prompt and forthcoming. Everything you should expect of a Cadillac dealer. 4 stars! More

This dealership is amazing. Sonia is knowledgeable and the easiest person in the world to get along with. Wonderful experience purchasing my first Cadillac! Sonia is knowledgeable and the easiest person in the world to get along with. Wonderful experience purchasing my first Cadillac! More

Ashley is excellent service manager that take great care of her customer. She will go out her way to ensure customer is taken care of. of her customer. She will go out her way to ensure customer is taken care of. More

Ashley and team made my last visit amazing. I was in and out in an hour and was very well taken care of. Thank you I was in and out in an hour and was very well taken care of. Thank you More

Findlay Cadillac is awesome! These people are always friendly and willing to help.I never have a problem. These people are always friendly and willing to help.I never have a problem. More

The people in the service department are amazing! Daniel was the person that I dealt with the most during my visit and he went above and beyond to help me with whatever I needed. I found everyone th Daniel was the person that I dealt with the most during my visit and he went above and beyond to help me with whatever I needed. I found everyone that I came into contact with to be incredibly helpful, friendly and professional. Even though I didn’t have an appointment, they got my vehicle in immediately and everything was completed in a timely manner. It was my first experience there and I will definitely return when the need arises! Thank you, Findlay Cadillac!! More

They treat you like family. Daniel Bota is awesome in service. I highly recommend this dealership. Daniel Bota is awesome in service. I highly recommend this dealership. More

I have been coming here for 15 years and cannot say enough about the sales and service depth. Waiting lounge is so comfortable and all the service agents are top notch. enough about the sales and service depth. Waiting lounge is so comfortable and all the service agents are top notch. More

Ashley took care of us again and I can’t say enough about how great she is, excellent job,Ashley is a credit to Findlay Cadillac 5 star service. how great she is, excellent job,Ashley is a credit to Findlay Cadillac 5 star service. More