Findlay Buick GMC Prescott

Customer service in the sales department is seriously lacking. The salesperson was basically useless. It took almost five hours to purchase a car. My husband had to take the car back to have a few issue lacking. The salesperson was basically useless. It took almost five hours to purchase a car. My husband had to take the car back to have a few issues taken care of. We left the vehicle and was told it would be ready for pickup the same day. We dropped it off around noon and went back at five pm and it took about half an hour to find the vehicle and then was told it would be tomorrow. This was something that should have only taken less than an hour to take care of. They called at 6:30 and said it was ready. I dropped off my husband at 10:00 this morning to pick up the car and it took almost an hour for them to bring the vehicle to him. With no I’m sorry door your inconvenience. They do not care about customer service especially the salesman. Your time is not bailable to them. I would stay away from this dealership. They are no better than the prior company which was horrible. Customer service needs drastic improvements. Hopefully the service department will be 100% better. We can only hope. More

Great service and the staff we dealt with stayed very late to help us. We appreciate the willingness to work with and got a fair deal. Thank y'all. late to help us. We appreciate the willingness to work with and got a fair deal. Thank y'all. More

Truly the easiest experience I've ever had. They all seemed like normal happy people which is refreshing. Jeff was outstanding all the way through. seemed like normal happy people which is refreshing. Jeff was outstanding all the way through. More

Jeff Chamblee was above and beyond what I could have expected- his patience, customer service, and knowledge were amazing. Thanks Jeff for getting us into our dream Jeep! expected- his patience, customer service, and knowledge were amazing. Thanks Jeff for getting us into our dream Jeep! More

Alex Grijalva, Martin, and Jeff were awesome! Very helpful and got the job done!! Did everything they could to make this purchase possible! Awesome job!! helpful and got the job done!! Did everything they could to make this purchase possible! Awesome job!! More

Car dealerships are often daunting when you're looking for your next vehicle. Everyone knows the stereotypes that salesmen and staff are only after your money. However at Findlay Buick GMC, that couldn't for your next vehicle. Everyone knows the stereotypes that salesmen and staff are only after your money. However at Findlay Buick GMC, that couldn't be farther than the truth. With the help of.Jeffery Chamblee, I was able to find my dream car, within a price range that I could work with, and then Martin Norris came in to save the day and make sure that financially everything could happen. Whether it was waiting a little while for the perfect vehicle, or waiting simply so these two could make sure I wouldn't have to pay outrages payments every month, they had my back through the whole process and offered an unbelievable car buying experience that allowed me to leave feeling as though I've learned something and feeling more confident in my choices. I'll recommend anyone in my life looking for a new car to go see them specifically, because they will work side by side to make sure you can get everything your wanting while also being humane, honest, and genuine people. I'd give a higher rating if I could. I'll definitely be coming back down the line for my next vehicle, as well as recommend everyone I know to see them as well. More

I went to Findlay Buick GMC with the expectation of being turned away and being told "Come back when your loan is paid off and we'll talk"..... what I received was the complete opposite. Jeff was absolutely turned away and being told "Come back when your loan is paid off and we'll talk"..... what I received was the complete opposite. Jeff was absolutely wonderful and professional! He was more than helpful and very thorough with his work. All of the staff were patient with my husband and I, especially when it came to answering our questions. Our financial loan advisor Johnny has worked long and hard on our behalf and I am truly grateful for the time that they all have spent working to keep me and my family blessed and safe with a new vehicle. Thank you so much to you all! I would highly recommend Findlay Buick GMC if you are looking for a great car, great staff and all of the above. Bless you guys!!! More

Overall a very good buying experience from Findlay. Jeff was great to work with he was very patient, helpful, and professional. I would definitely go back to Jeff and Findlay before anyone else if I were lo was great to work with he was very patient, helpful, and professional. I would definitely go back to Jeff and Findlay before anyone else if I were looking for another vehicle. More

Thanks Jeff appreciate your help and the help of the whole team. Looking forward to enjoying the new truck. Thanks again for the help and sale whole team. Looking forward to enjoying the new truck. Thanks again for the help and sale More

Always an amazing experience at Findlay! Jeffrey was thorough and very professional! Thank you Jeff for all the info and fun experience! I’m sure to enjoy my brand new vehicle! As always Martin made eve thorough and very professional! Thank you Jeff for all the info and fun experience! I’m sure to enjoy my brand new vehicle! As always Martin made everything easy and stress free! Also a thank you to Marcos and Chris O’Brien for finding my dream car so fast! More