Findlay Acura

The service was top notch. Todd was very responsive and easy to communicate with. He explained our options and helped us decide which repairs and service was right for us. the Todd was very responsive and easy to communicate with. He explained our options and helped us decide which repairs and service was right for us. the work was done timely and efficiently. More

The dealership created friendly environment for the customers. Attentive to details while servicing the vehicle. Communicate well with the customers. Time efficient. Mike, Service Manager did a great customers. Attentive to details while servicing the vehicle. Communicate well with the customers. Time efficient. Mike, Service Manager did a great job. I’m looking forward to work with him again in the future. More

We took our 2014 Acura MDX in for an oil change a couple of weeks ago. The service department informed us that the front struts were leaking and needed to be replaced ($1367.96) and both front lower contro of weeks ago. The service department informed us that the front struts were leaking and needed to be replaced ($1367.96) and both front lower control arm bushings were torn ($963.99). I got a second opinion from the mechanic that I take the Acura to when I want the truth and he informed me that NEITHER needed to be fixed. This in not the first time this has happened with this dealership. On another oil change visit we were informed that we needed to have the brake pads replaced. Again, when I took the car to our mechanic he told us that the pads still had 65% on them. We will no longer be taking our vehicle to Findlay Acura to be serviced. This dealership should be ashamed of their service department. DO NOT TRUST THEM. More

Todd Cubero, our service advisor, always takes care of our service needs. Keeps us updated & honest to all expectations. our service needs. Keeps us updated & honest to all expectations. More

Findlay Acura is the shop I trust with my Acura. I won’t take my car anywhere else. I won’t take my car anywhere else. More

Would be nice if they actually did what they said on the service invoice. Went in with tire pressure a bit low…when I left I noticed the tire pressure was even lower than when I had arrived there. Yet the service invoice. Went in with tire pressure a bit low…when I left I noticed the tire pressure was even lower than when I had arrived there. Yet the invoice said tire pressure was checked and adjusted to proper inflation. More

Purchased a car from Travis Hensel. He was great! Very friendly and professional. Answered all my questions on -. he'd done his homework on the the BMW Hybrid I was looking at. I was He was great! Very friendly and professional. Answered all my questions on -. he'd done his homework on the the BMW Hybrid I was looking at. I was really surprised with his knowledge and appreciate that he took the time to learn about another manufacturers car. It was a very good experience overall. Everyone was great that we dealt with that day. More

Best Customer Service of all Dealers! Love working with Todd in Service. He's the BEST! Took my 2020 MDX in for 30,000 mile check and oil change. Todd always takes care of me - and ar Love working with Todd in Service. He's the BEST! Took my 2020 MDX in for 30,000 mile check and oil change. Todd always takes care of me - and around my schedule. I would not ever think of changing from Findlay Acura (or Todd)...why mess with PERFECTION? Many thanks again for always exceeding my expectations. Deb S. More

My tire pressure drop to 26 PSI two days in a row. The 2nd day I filled it, I went to TireWorks on Cactus. They told be I had a nail in it and could not be patched. I was leaving on a road trip that d The 2nd day I filled it, I went to TireWorks on Cactus. They told be I had a nail in it and could not be patched. I was leaving on a road trip that day and could not wait till 3pm. So I took it to Acura Service. There was no nail, and there was no leak. I was so relieved and grateful for their honesty. I took the 4 day trip and had not issues with the tire. This is why I am a 7 year customer on my 2nd Acura from them!! More

Came for a trade-in and out within 2 hours with what we asked for. Definitely returning for the next vehicle! asked for. Definitely returning for the next vehicle! More