Fiesta Volkswagen

Natalie Padilla Service Supervisor Natalie was wonderful. She took very good care of me. I came in on Saturday with my car leaking antifreeze. She immediately ran to the service area Natalie was wonderful. She took very good care of me. I came in on Saturday with my car leaking antifreeze. She immediately ran to the service area to talk to a technician about my car. My car was taken in quickly for review and brought it back out clean. She indicated to me it would take a few parts to repair and that I would need to leave my car as it was not safe to drive. She ran and picked me up a loaner car and took care of all the paperwork in advance, gave me an idea of what was to be done to my car and how much it would cost to repair. I acknowledged and left happy knowing that my car would be taken care of. Natalie also stayed in touch with me via email as I had emailed her my office email. We had a nice visit when I came to pick up my car and she helped me transition my personal items from the loaner car to my car. Natalie was caring and very professional. Uptown VW is lucky to have her as a valued employee Thank you Claudia J. Ortiz I would bring my old 2001 VW Jetta back in for service. More

fun and exciting Very great experience for first time buying a brand new car. The guys there were very friendly and the sales man that helped me made buying a car made Very great experience for first time buying a brand new car. The guys there were very friendly and the sales man that helped me made buying a car made it easy. More

Tiguana Buyer My sales person Otho was very knowledgeable about the product and professional. He knew all the specs and features of the vehicle I was intersted in. My sales person Otho was very knowledgeable about the product and professional. He knew all the specs and features of the vehicle I was intersted in. I've purchased 7 VW's through the years and my experience with Uptown was the best I've experienced. I would recommend Uptown to others who would be intersted in VW. More

Exceptional Really incredible. Mr. Moon was extremely accommodating and professional. He went out of his way to make sure I was inconvenienced as little as possib Really incredible. Mr. Moon was extremely accommodating and professional. He went out of his way to make sure I was inconvenienced as little as possible and they took great care of me. My car engine light went on as I was driving my son to school so I called them and asked if I could bring my car in, they said sure. They checked me in, drove me home, picked me up again so I could come get a a loaner car for the night and then had my car ready the next morning Everything was covered by my certified automobile warranty and they even washed my car. Really seamless service. Bravo. More

very professional and exceeded expectations After trying a couple of different shops that were supposedly German car experts - Uptown was happy to take in my old VW, fix it right with parts on h After trying a couple of different shops that were supposedly German car experts - Uptown was happy to take in my old VW, fix it right with parts on hand, and get it back to me in the time it took the others to wrinkle their noses and tell me; "we don't like working on those old vans". Great job! More

Impressive Kevin was very knowledgeable and took the time go over all of the features and benefits of VW and our specifics car. We never felt pressured and the w Kevin was very knowledgeable and took the time go over all of the features and benefits of VW and our specifics car. We never felt pressured and the whole experience was enjoyable More

Awesome Natalie and Mileh were great. They got me in and out very fast for my 30K service and the car was washed afterwards. Two thumbs up! Natalie and Mileh were great. They got me in and out very fast for my 30K service and the car was washed afterwards. Two thumbs up! More

great service Everybody was very nice and eager to help me with my car. I was always kept in the loop about What was going on with my car. Since I have picked up my Everybody was very nice and eager to help me with my car. I was always kept in the loop about What was going on with my car. Since I have picked up my vehicle I have had No additional problems. More

80k service As always service was top notch. Highly recommend taking your vehicle for maintenance, repair etc. if ever in the market for a new VW, their service d As always service was top notch. Highly recommend taking your vehicle for maintenance, repair etc. if ever in the market for a new VW, their service department has made it to where I will consider Uptown VW first. More

Excellent Service Took my car in for service. Since we live in Santa Fe, we had no other way of getting around Albuquerque while my car was getting serviced. My husba Took my car in for service. Since we live in Santa Fe, we had no other way of getting around Albuquerque while my car was getting serviced. My husband and I needed to run some errands and we were graciously provided with other transporation. Wonderful group of employees. Always courteous and friendly. More