Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Fiesta Subaru - Service Center

Albuquerque , NM

4.6
297 Reviews
Call Service Center (505) 499-4645

297 Reviews of Fiesta Subaru - Service Center

Sort by
September 26, 2024

It was a really good experience for my family Jerry it’s a good people person ,For the dealership I would recommend him to the rest of my family and friends and If I need anything else I would go back to hi More

by josermeji806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike,Gina,Sandra,Darrel,David,Mary
Report | Print
Sep 28, 2024 -

Fiesta Subaru responded

Hi Jose. Glad to hear you are recommending Jerry and Fiesta Subaru to your friends and family. He has been selling Subarus for a long time and is very knowledgeable. The rest of the team members that you mention and equally awesome. See you again when you come in for your regularly scheduled service.

September 26, 2024

Roy did a great job keeping me apprised of the service appointment and work on my Subaru More

by FRAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Report | Print
Sep 28, 2024 -

Fiesta Subaru responded

Hi Frael. Roy is awesome and has been here a long time. I am glad to hear that you had a five star experience. Roy and the team look forward to serving you again when it's time for your next scheduled service interval.

September 25, 2024

Excellent Service - Polite Personnel - Friendly Atmosphere - Honest Advice - Greatest Car I Have Ever Owned - Trustworthy More

by BEVWILSONHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Trujillo
Report | Print
Sep 25, 2024 -

Fiesta Subaru responded

Glad to hear that Reuben and the team took great care of you. Glad to hear that you are enjoying your car. See you again soon.

September 25, 2024

Was told machine fills the oil so overfill is ok, no problem. Service rep seems very knowledgable. More

by PAULC7@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know her name. My bad memory.
Report | Print
Sep 25, 2024 -

Fiesta Subaru responded

Hi Paul, glad to hear that the team took great care of you. See you again on your next service. Please let us know if you ever need anything.

September 25, 2024

Jair was courteous and most helpful and took care of my problem without hesitation. Waiting was not a problem in the comfortable lobby. More

by MIRHALEV2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jair
Report | Print
Sep 25, 2024 -

Fiesta Subaru responded

Jair and the rest of the team are great. Glad that you enjoyed our new state of the art facility. Did you try out the new coffee machine. It came all the way from Switzerland and makes a great cup in many varieties. See you again at your next service appointment. If you need something don't hesitate to contact us. Cheers!

September 25, 2024

After 30 years of buying cars, this was the best experience I have had at any car dealer ship. More

by drew87111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Sep 25, 2024 -

Fiesta Subaru responded

Thank you for the five star review. Tyler and the rest of the team are great and I am glad that you enjoyed your experience. See you again soon in six month or six thousand miles when you come in for your first service.

September 25, 2024

Fiesta is first class. A service writer named Rick helped me with everything I needed. I'll be back! More

by THOMASPHARMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick.
Report | Print
Sep 25, 2024 -

Fiesta Subaru responded

Hi Thomas. Rick was just awarded employee of the month. He has been a real benefit to Fiesta Subaru and our customers. Please let him know if you ever need anything and see you again at your next service appointment.

September 25, 2024

Staff was nice. New building is great. I had to wait awhile and there was no TV magazine pile or soda machine. Car wash is same as before, not the best. Oil must hav More

by ANDREA44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy
Report | Print
Sep 25, 2024 -

Fiesta Subaru responded

Hi Andrea. I agree with you about the building. It's awesome and is one of the top five largest Subaru stores in the country. Subaru doesn't like soda machines so we offer bottle water (chilled & room temperature), two different coffee machines and a nice selection of healthy snacks and baked goods. The car wash is automated and recycles all the water that it uses. It comes out cleaner that when it goes in. If it misses a spot please let us know. If you still smell oil let us know. Perhaps something else is burning off. We can power wash the engine bay and see if there is anything else going on. See you again for your next service.

September 25, 2024

Car in for recall, didn’t have parts on hand, had to wait for them to come in, but wasn’t an issue. Jair was a great help! Everyone was very friendly! Love the new facility! More

by ROCKNCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jair
Report | Print
Sep 25, 2024 -

Fiesta Subaru responded

Thank you for your five star review and your patience waiting for your recall parts. Glad to hear that Jair and the team took great care of you.

September 24, 2024

This is the second time it took several hours beyond what I was told. The waiting is always so lengthy. Not sure what is going on. More

by oroanhorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember names
Report | Print
Sep 25, 2024 -

Fiesta Subaru responded

Sorry to hear that you had a two star experience. Please contact Reuben Trujillo, our service drive manager, and let him know what we did and how we can be better. The number for service is 505-305-3940. Reuben will work to see how we can resolve any issues that you might have.

1
...
21
22
23
...
30