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Fiesta Subaru - Service Center

Albuquerque , NM

4.6
297 Reviews

297 Reviews of Fiesta Subaru - Service Center

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September 30, 2024

Great as always. It is smooth and easy and clean and safe while waiting. Thanks More

by TRISHANNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
September 29, 2024

We enjoyed our buying experience at Fiesta Subaru with Adriana Nunez. She was very engaging and a pleasure to work with. More

by PUBRYANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Nunez
Sep 30, 2024 -

Fiesta Subaru responded

Glad to hear that you had a great experience with Adriana. She is new selling cars and is off to a great start. Her customers love her. Thank you for your five star review and see you again for your next service. Please let Adriana know if you ever need anything. She is happy to help any way that she can.

September 28, 2024

Great products, great deals, great experience all around, and a special star goes to Tyler Ray for his great care in helping us with our new vehicle. More

by tkumpf1
Recommend Dealer
Yes
Employees Worked With
Tyler Ray
Sep 30, 2024 -

Fiesta Subaru responded

Hi, Glad to hear that you enjoyed your car buying experience with Tyler. Tyler is great and has consistently been recognized as employee of the month here for going above and beyond. Let Tyler know if you ever need anything and see you again soon.

September 28, 2024

I’m happy with the people that I interact with my Subaru Forrester. They take care of my car. More

by Maria
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not good with remembering names. But I enjoy the help and kindness. Thank you
Sep 28, 2024 -

Fiesta Subaru responded

Maria, Thank you for the five star review. I am glad that you enjoyed your experience here. Please let us know if you ever need anything. We look forward to serving you again on your next service visit.

September 28, 2024

Get charged for using a credit card. Other dealership doesn’t. Really hate that with the cost car work. More

by LAZYA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
September 27, 2024

I was surprised that the 3% credit card fee was added on to my bill! The company should absorb this… More

by NANCYGHERARDI
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 28, 2024 -

Fiesta Subaru responded

Hi Nancy. Glad to hear that you enjoyed your experience at the dealership and how well our employees helped you. We understand your concern. The 3% surcharge when paying with a credit card started a couple of months ago. The 3% is not greater than our cost of acceptance. The adjustment shows on your receipt. Any purchases made with a Debit card do not incur a surcharge. There are signs on all the entrances at each dealership.

September 27, 2024

The tech listened to my evaluation of the problem and it was the first item inspected, which was the issue. The part was covered under an extended warranty from Subaru USA, which covered the cost of all par More

by Beau Masse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ozburn
Sep 28, 2024 -

Fiesta Subaru responded

Beau, Thank you for letting us know about your five star experience. The team works hard to make sure everyone has a great experience. I'll let Josh and the team know about your review. Thanks again and hope to see you for your next service.

September 27, 2024

I needed a windshield replacement. They were able to order the windshield and make an appointment within a week. More

by RBUTSRWARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Aguilar, Roy Valdivia
Sep 28, 2024 -

Fiesta Subaru responded

Glad to hear that they replaced your windshield and had it calibrated quickly. I'll let Amanda and Roy know. See you again next time.

September 26, 2024

Everyone was attentive and accommodating to my mouse 🐁 problems! I am always pleased with whatever loaner I’m given while my car gets detailed care. More

by Mary Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Valdivia
September 26, 2024

Rebecca in sales and Rick with service department was so nice and willing to help. More

by Dami
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca, Rick
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