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Fiesta Subaru - Service Center

Albuquerque , NM

4.6
290 Reviews

290 Reviews of Fiesta Subaru - Service Center

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December 23, 2024

Service representative was courteous, knowledgeable and explained everything to me and answered all my questions. More

by santafesilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Dec 26, 2024 -

Fiesta Subaru responded

Happy to hear that you were pleased with the service that you received. Richard is new and is still learning. I'll let him know that you were taken great care of. Have a great day!

December 23, 2024

Was told that my rear brake pads were at 3 and needed to be replaced but paperwork I received after said the brake pads were at 4 so I don’t think they did. More

by VLPROOFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 26, 2024 -

Fiesta Subaru responded

Your repair order should show what was done during your service visit. If you would like to review it please contact Reuben and he will explain everything that was completed. The service team can be reached at 505-305-3940. Please let us know if you ever have any questions.

December 22, 2024

The fact that everyone makes you feel relaxed and comfortable. The experience of getting car serviced was perfect and they washed my car!!!! Thank you! More

by ALEX2MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino Alderete
Dec 26, 2024 -

Fiesta Subaru responded

Glad to hear that you enjoyed your refresher with Gino. He is great and glad to hear that he took great car of you. The car wash is always available. If you ever need your car just let one of the people here know and they will take care of it. We are struggling with our vacuums outside though. Please be patient and we will do our best.

December 19, 2024

Honest--told me that the Costco discount was better than other possible deals. Knowledgeable--Shelly White has been a mechanic for several types of vehicles. Efficient--Time from showing up at the dealers More

by seright.randall.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly White. others
Dec 26, 2024 -

Fiesta Subaru responded

Shelly is awesome. Glad to hear that you had a great experience. I trust that your wife is ok. Please let Shelly of the team know if you ever need anything. Have a great day!

December 19, 2024

We had a great experience from start to finish at Fiesta Subaru. We were supported by internet sales (Ed) who helped us get both an Outback and a Legacy! We met the visiting manager, folks in parts - all gr More

by aristophones
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Visarriagas
Dec 26, 2024 -

Fiesta Subaru responded

Ed is great and I'll let him know about your kind words. Oni can get a little ornery and he loves to torment the two Chewbaru Ambassadors Lucy and Remi. We love to give back to the community year round and the Share the Love event is one of our largest. We support several large charities and Watermelon Ranch. Glad to hear that you met the service team. They will take great care of you. See you for your regularly scheduled service and don't hesitate to contact us if you ever need anything.

December 18, 2024

Great dealership. Attentive service reps and nice facility. New location much better than old one. More

by RSUMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Dec 26, 2024 -

Fiesta Subaru responded

Glad to hear that you had a great experience with service. Yes, the new store is light years better than the old location. Large dog park out front, bicycle repair station, eighty foot long car wash and more plus the store is so much nicer. Believe it or not, this store is one of the top five largest Subaru stores in the country. Did you get a chance to check out the new coffee machine? Please let us know if you ever need anything.

December 18, 2024

Friendly, clean, attentive car care. It was easy to get an appointment at a convenient time. More

by GABIANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rueben Trujillo
Dec 26, 2024 -

Fiesta Subaru responded

Thank you for the 5-Star review. Rueben and the team are awesome.

December 17, 2024

I took my vehicle in forthe5 year dheck up. They didn't have aloaner available at the time so I was in for a 5 hours in their excellent waiting area. However, the service manaager came by a More

by DSKOWRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 26, 2024 -

Fiesta Subaru responded

Glad to hear that your Subaru is still running strong. We have a fleet of fifty five loaner vehicles and try to have them available for when you do not want to wait. We also have Lyft if you just need to be taken to work, home or somewhere else. I'll elt the team know that you enjoyed your experience.

December 17, 2024

In repeated asked for the cost of replacing the faulty fuel pump, but never got an answer. More

by MARTYLEE54
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
December 16, 2024

I just had my oil changed. The price was reasonable, the service was good, the people,were friendly and welcoming, and I could bring my dog. A good experience overall. More

by PKRYLOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Dec 26, 2024 -

Fiesta Subaru responded

Glad to hear that you had a great experience. Your dog is always welcomed. We have occasionally have dog treats and chews available, water bowls are around the store and of course I think that the dog park outside is awesome. Did you get a chance to check it out? One Monday, Wednesday or Friday the Chewbaru Ambassadors might try to great your dog. The love meeting everyone and get a little vocal when they can't. Let us know if you ever need anything.

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