Mark Mitsubishi - Service Center

This was our first time to use this dealership. There was great service and we plan on coming back again. There was great service and we plan on coming back again. More

I never mind coming into the dealership because Anthony is always pleasant to deal with and gets the job done. is always pleasant to deal with and gets the job done. More

Fast service and I'm looking forward to getting my car back soon. Easy to talk to people back soon. Easy to talk to people More

The service was great after all the initial cost estimate for repair and insurance issues were solved. We did have the vehicle there at the shop for over three months. During that time, warranty items shou for repair and insurance issues were solved. We did have the vehicle there at the shop for over three months. During that time, warranty items should have been taken care of prior to approval by insurance to do the other repair work. The car was also scratched and had at least two indentions that were not there prior to leaving the car for service. Anthony was so very helpful and courteous with me. He did everything he could to help me with the insurance claim and finally get the repairs needed. He was in constant contact with me and I am very appreciative to his professional service he provided for me and our Mitsubishi Outlander. Whenever I called to inquire about the process, he was always very respectful and caring. I appreciated all of Anthony's help with my car. More

Multiple issues with our vehicle, no new tires as promised, and terrible communication while attempting to fix issues. promised, and terrible communication while attempting to fix issues. More

Exceptional service by all parties: sales, service and credit/financin Just bought my 5th Misubishi credit/financin Just bought my 5th Misubishi More

I have used Mark Mitsubishi on San Mateo for about two and a half years. Their work has always been excellent, they finish work on time and are flexible in terms of car drop-off and pick-up. And, for a d and a half years. Their work has always been excellent, they finish work on time and are flexible in terms of car drop-off and pick-up. And, for a dealer their prices are not bad at all! And, they even provide free shuttle service back to my home. I recommend them most strongly. Sincerely, Prof. Andrew Yiannakis, Ph.D. UNM More

I own a 2009 Mitsubishi Lancer Ralliart which needed an oil change. During the oil change, the service department was able to identify a problem with my timing belt, which I was unaware of. I was in direct oil change. During the oil change, the service department was able to identify a problem with my timing belt, which I was unaware of. I was in direct contact with Justin Haynes, a member of the service department. I was initially told that Mitsubishi would not cover the repair under warranty. Justin went above and beyond my expectations and was able to have the needed service completed AND covered under warranty. The repair itself would have cost nearly $2400 which I did not have at the time. Especially two weeks away from Christmas. During the duration of the repair, Justin kept great communication with me, letting me know the what the situation was each step of the way. Not only was he polite and professional, he was also very understanding of the "holiday stress" I was experiencing. I could not have asked for a better Christmas present. I recommend Mark Mitsubishi to all. Mitsubishi owner or not. More