Fiesta Mitsubishi

Issue Resolved There was an issue that I had at Mark’s Mitsubishi concerning the purchase of my used vehicle; however the issue was resolved thanks to the Director o There was an issue that I had at Mark’s Mitsubishi concerning the purchase of my used vehicle; however the issue was resolved thanks to the Director of Operations, Mr. Bob Tabor. I am now a satisfied customer. More

Worst experience ever!!!!!! My family has purchased many vehicles from many different dealerships this dealership by far has been the worst!!! So unprofessional car salesmen mana My family has purchased many vehicles from many different dealerships this dealership by far has been the worst!!! So unprofessional car salesmen management cursing at each other in front of my children, no one knowing what is going on. If u are looking for a new or used vehicle I would NOT go to this dealership!!!!!! More

Enjoy the Jeep, hate the constant recorded phone calls. I purchased a Jeep from them and paid cash for it. The first thing that bothered me was the wait. They said they wanted to detail the Jeep but 2 hou I purchased a Jeep from them and paid cash for it. The first thing that bothered me was the wait. They said they wanted to detail the Jeep but 2 hours later and still no Jeep. I could have went somewhere and ate or done something else but they kept saying 15 min more for two hours. I realized later they were lying to me and had to remove a GPS tracker or were doing something else because the Jeep did not even need to be cleaned. I also noted that a tech rode with the salesperson in the Jeep so he was doing something besides detailing when they took it across the road to CASA. In addition to that I want to advise you: DO NOT GIVE THEM YOUR CELL PHONE NUMBER ON THE SALES INVOICE. They will store it in their system and you will get constant phone calls from their automated system offering you service and other baloney for your vehicle. I hated it and notified the salesman multiple times to put a stop to it. I enjoy my Jeep, I just regret buying it from these guys. More

They still have my and dont want to return it. Poor service Because of me bieng busy at work and didnt have time to visit the dealership...They told me i needed to give them a deposit on a car i wanted to purch Because of me bieng busy at work and didnt have time to visit the dealership...They told me i needed to give them a deposit on a car i wanted to purchase in order for them not to sell it to anyone alse. I was somewhat satisfied with the interest rate the initially gave me after they did a credit check. A few days after giving them the delosut they called me back saying the interest rate increased to more than double the initial amount. So i told them no i wont agree to that..i want my money back. Its been almost 3 months now and they still didnt return my money. Please dont do and business with them. Take this as a warning. More

Friendly sales staff, quick and helpful. Patrick Maynes was my sales rep, he was corteous and helpful, did not waste my time looking at cars I was not interested in. I am pleased with how ev Patrick Maynes was my sales rep, he was corteous and helpful, did not waste my time looking at cars I was not interested in. I am pleased with how everything was handled. Thank you! More

Very pleasant My wife and I were "just looking" for a new vehicle, We were pleasantly greated and shown some vehicles that met our criteria. It was just a short My wife and I were "just looking" for a new vehicle, We were pleasantly greated and shown some vehicles that met our criteria. It was just a short time before we decided on our Mirage. I am sure that we will be pleased with this car for running around. Mr. Kelley was very upbeat and confident. He knows how to treat customers. I do not recall the name of the person that closed out our contract, but credit must be given to him for his professional and pleasant manner, I will recommend Robert and Marks Mitsubishi without hesitation. Thank you. More

Still waiting for them to come through on their part of the commitment that got me to sign 5 years of my life away. Apparently they make you sign a little waiver that says you have 30 days until the commit the commitment that got me to sign 5 years of my life away. Apparently they make you sign a little waiver that says you have 30 days until the commitment is expired, and every time you call to ask them they tell you they will "call you later". So I'm pretty much being robbed of my trade-in. Would not recommend this place to anyone so far they are not holding up to their commitment, and robbing me of my trade-in More

I recently purchased an Outlander Sport and had a very positive experience with the sales person, Randy Jones. Randy was very helpful and honest. When it came time to sign the contract, it went downhill. positive experience with the sales person, Randy Jones. Randy was very helpful and honest. When it came time to sign the contract, it went downhill. They kept us waiting for hours, them sold us extras that were not worth the money they charged. We purchased a car care package for $700.00 for oil changes till we reach 45000.miles on the car. When we got home and figured it out, we are paying about $46 an oil change instead of the $25 you are charged as a walk in. We had an extended warranty on our 2006 Eclipse(which we traded at time of purchase) and were due a partial refund. I filled out the paper work and waited the 6 weeks to get the refund. When I came to check on the refund I was told that the paper work was never submitted and the Finance guy we worked with had been fired. I signed all the paper work again and was assured by Dylan Kneip that he would send in the paper work immediately and make sure that it was taken care of. Its been 8 weeks and had not heard anything so I went back today only to find out the paper work still had not been submitted!!!!! So I signed the paper work for the 3rd time and Dylan again said he would take care of it. I'm not holding my breath. The incompetance with these people is mind boggling. More

I went in looking for a used Ford Edge or Rav4. The salesman took me into the manager's office (Dylon) to see if they had anything that would meet my needs. At first he seemed like he genuinely wanted salesman took me into the manager's office (Dylon) to see if they had anything that would meet my needs. At first he seemed like he genuinely wanted to find me a car, but after me saying no to everything he came up with he started arguing with me. He finally suggested a Lexus, which was absolutely NOT what I wanted. I gave him my reasoning and he kept arguing. I asked him to not argue with me and he said "we're done here, get out." I told him he shouldn't treat a customer like that and he then proceeded to tell me I wasn't a customer just a hassle. I will most definitely not be returning and would warn everyone else from go here as well. If they have the car you want go to one of their partner dealerships and get it through them instead. Avoid the Mitsubishi lot if you want to be treated with decency. More