Fiesta Ford - Indio California
Indio, CA
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Alonso, my Service Manager has been honest and straight forward each time I've worked with him. An explanation for what might be the problem and how they were going to repair the issue has been forth right forward each time I've worked with him. An explanation for what might be the problem and how they were going to repair the issue has been forth right. I have both left the vehicle there at the shop and on at least two occasions I have waited. Each time the repair was completed in the time span quoted by Mr. Vibanco. I am now not living in Palm Desert, however I trust and believe in Mr. Vibanco and the quality of workmanship done on my Explorer at Fiesta Ford. Everybody I have had the opportunity of dealing with have been both professional and pleasant. Thank you to each. More
Everyone was amazing. The staff was very respectful. I had a good time. I will go bck had a good time. I will go bck More
Friendly prompt and attentive Very happy with our New Friendly prompt and attentive Very happy with our New Ford Ranger Thanks Mr Olson and steve in Finance Friendly prompt and attentive Very happy with our New Ford Ranger Thanks Mr Olson and steve in Finance More
I was disappointed in the contact I had with Alonso. I made an appointment, he said he couldn't find it nor could he find my name in the system. I purchased my vehicle and have only serviced it at Fiesta made an appointment, he said he couldn't find it nor could he find my name in the system. I purchased my vehicle and have only serviced it at Fiesta Ford for 8 years...how is that possible? He would not accept the coupon Fiesta Ford emailed me, he insisted it had to be printed, we tried several ways to print it & each one failed. I called after waiting 4 hours for my vehicle, Alonso told me he spoke to his manager and he signed off on the coupon for the lower price. However, when I showed up to the cashier's to pay, the price was not what we agreed to. I was embarrassed when he came over and scolded me, telling me to print the coupon next time I come back. I am not sure I am coming back. More
I did have a very good experience, all my questions and concerns about the buying of my pick up. the future services I will need and even more. the time to show me how to install, and use of the ford app. concerns about the buying of my pick up. the future services I will need and even more. the time to show me how to install, and use of the ford app. thanks Joseph. I really appreciate it. Juan S, More
Outstanding and personalized service. We leased our Ford Edge as a second vehicle, and could not have been more pleased by the attention to care that Fiesta provided. Leo and Lawrence are terrific, caring, Edge as a second vehicle, and could not have been more pleased by the attention to care that Fiesta provided. Leo and Lawrence are terrific, caring, efficient and knowledgeable. Truly 5 star service! More
Great customer service, nice place to wait for your service, ac , clean , with wi-fi, tv , nice seats , coffee and drinks . Friendly and enthusiastic cool Thanks service, ac , clean , with wi-fi, tv , nice seats , coffee and drinks . Friendly and enthusiastic cool Thanks More