Fiesta Ford - Indio California

I had two separate issues. One involving an alignment issue and the other one a mysterious electrical problem. Alonso, my service rep. at Fiesta, was great. He scheduled repe One involving an alignment issue and the other one a mysterious electrical problem. Alonso, my service rep. at Fiesta, was great. He scheduled repeated appointments and stayed with the issues until they solved. It turns out that my alignment issues were due to a bad tire from a local tire shop. Only 4000 miles on the tire but it had started to separate. The other issue was a small computer module that was malfunctioning. Although the module replacement was fairly spendy, It was great to have my car running tip top again. I have a Ford Fusion Energi, 160 K miles, and it's been a great car so I wanted to have it for a few more years. Alonso took his time and answered all my questions about the car and it's hybrid/plug-in history and prognosis for for the batteries life expectancy and probable life expectancy of the car. His answers satisfied me and I felt the computer module replacement was a good investment. I have always had great service at Fiesta and recommend them. Jeff. More

Fast delivery, competitive pricing good after purchase service Fiesta Ford has been my go to for all my company trucks service Fiesta Ford has been my go to for all my company trucks More

They do really good work. Annie in service is very knowledgeable and is my go to service advisor. I have closer dealerships near my work and home but Annie and Fiesta Ford ear Annie in service is very knowledgeable and is my go to service advisor. I have closer dealerships near my work and home but Annie and Fiesta Ford earned my business. More

I only stopped at the dealership to check out a new Bronco but had no intention of buying just yet. It didn’t take long for Armando to convince me to buy one. Armando was so pleasant to work with. He w Bronco but had no intention of buying just yet. It didn’t take long for Armando to convince me to buy one. Armando was so pleasant to work with. He was very thorough and so knowledgeable about the car that I became an easy sell. Shortly after Edgar (sales mgr) and Steven (finance) wrapped up the other details and I drove off with my new car! I was impressed with their efficiency. I returned the next day where Armando further helped me in pairing my phone to my car. I had a great experience there and I love my new car! Thanks again guys!! More

Very easy and pleasant to work with. Highly recommend talking with Armondo about your next car. Highly recommend talking with Armondo about your next car. More

The people at the quick lane are exceptional, especially Jim. I have been going to this dealership when the other Ford dealer thought they were doing me a favor(palm Springs Ford). Jim. I have been going to this dealership when the other Ford dealer thought they were doing me a favor(palm Springs Ford). More

Worst service,and customer service ever! !!! The employees from parts services are a nightmare!!!No respect for customers time, the manager never respond the phone calls.I love Ford's but i !!! The employees from parts services are a nightmare!!!No respect for customers time, the manager never respond the phone calls.I love Ford's but i will never come back to this place😕 More

I was pleased with the service of my car, what I wasn’t happy about was the fact that most of the workers were not wearing the state mandated masks. I kindly made this issue aware to the one man that was a happy about was the fact that most of the workers were not wearing the state mandated masks. I kindly made this issue aware to the one man that was assisting me with my car. He was very apologetic and said he’d let everyone know. Twenty minutes later I saw that he was the only worker that had no mask on at the beginning that put a mask on. This made me question if the Manager of this site follows state protocols? More

Although I am not often there, the service depart had two people there who know who I am. Always professional and I feel the service team goes the extra mile there! people there who know who I am. Always professional and I feel the service team goes the extra mile there! More

Mobile service was on time and work was done perfectly. Highly recommend. Employee was awesome. Highly recommend. Employee was awesome. More