Fiesta Ford - Indio California

Went in for a full service oil change, with a wash.Oil Went in for a full service oil change, with a wash. Oil filter changed, high levels of dirty oil still in crankcase. Tires rotated pressures not adju Went in for a full service oil change, with a wash. Oil filter changed, high levels of dirty oil still in crankcase. Tires rotated pressures not adjusted, fronts were 20-30 lbs over service, one rear was plus 10 and the other was minus 20. On a F350 used to tow a fifth wheel this is dangerous! DEF was topped off with two gallons of DEF, which I recently just topped up, doubt they used what they said was put in. Truck came back with DEF spilled and dried all down the side. Front right tire was scuffed up upon return. Truck was supposed to be washed and vacuumed out. You guessed it... not!!! Service tech said “oh you want that done too, it’ll be another 45 minutes “ this was clearly on the service request form. Don’t think there techs use their inspection forms, simply print them out to give to you. this truck only has 5000 miles, in for it’s first check and recall visit. Going to take it to another dealer to do a follow up visit as I don’t trust these guys doing the safety recall items. Only reason they get two stars is service writer kept me informed as to progress of service. And their waiting room was comfortable. More

Excellent customer service Sarah Sanders my Ford Fiesta Service Rep is terrific, always takes the time to explain in terms that I understand what problems are to be serviced, th Sarah Sanders my Ford Fiesta Service Rep is terrific, always takes the time to explain in terms that I understand what problems are to be serviced, the cost that is anticipated and when the service would be complete.She also takes the time to follow up to make sure I am satisfied with the service. She is extremely competent and makes it a pleasure to use your dealership for service. More

NEW MOTOR I have purchased several cars from this dealership. I bought a 2017 Ford Edge and I love it. Was surprised last week when a new motor had to be put i I have purchased several cars from this dealership. I bought a 2017 Ford Edge and I love it. Was surprised last week when a new motor had to be put in. I have to say Raymond in the service department made my experience very easy. Had a rental car for a week. I am busy and was thankful for his communication during the repairs. My car may have a new motor but it runs differently and rough now, Need to get back in. This dealership makes transactions and servicing very easy. I would highly recommend them. More

Engine Light Service Advisor Eric Moreno was prompt, attentive and professional at the start. A Diagnostic Test was advised after which he explained the needed re Service Advisor Eric Moreno was prompt, attentive and professional at the start. A Diagnostic Test was advised after which he explained the needed repairs. Since the full amount did not fit into my fixed-income budget Eric explained the order in which the repairs could be done later. I took care of the immediate repair and plan to make the balance of repairs over the next two months. This allows me to feel safe in my car that I bought from Fiesta Ford 9+ years "certified pre-owned" and this will be the first repairs needed. More

Hector Zazueta was very nice & attentive to our concerns & needs! He has good customer service! We are pleased with his service. Also Steven Robinson the finance manager was very nice & helpful & explain al & needs! He has good customer service! We are pleased with his service. Also Steven Robinson the finance manager was very nice & helpful & explain all the paperwork we had to sign. sorry i forget the other guy that came to review with us the price & payments he was very nice & helpful! I’m happy I came to Ford More

Rubin is The Best!!! Service adviser, Rubin is simply the best!!!. That is why I keep coming back for all my vehicle needs. I wouldn't go anywhere else. In my opinion that Service adviser, Rubin is simply the best!!!. That is why I keep coming back for all my vehicle needs. I wouldn't go anywhere else. In my opinion that is the type of employee you want working for your company, one that keeps bringing customers back, time and time again. More

very good experience I would definitely recommend our sales person. he helped us with all of our questions and didn't pressure us. He gave us time and let us test drive ot I would definitely recommend our sales person. he helped us with all of our questions and didn't pressure us. He gave us time and let us test drive other trucks. the service we got at Fiesta Ford was much better than at the other dealers. More

Radio I don't like the techs messing with my radio. When I go for service the techs always turn radio on and change stations. Don't mess with my radio. I don't like the techs messing with my radio. When I go for service the techs always turn radio on and change stations. Don't mess with my radio. More

Really good customer service. Sales representative worked with us to find a vehicle that would meet our needs and budget. Laid back and friendly atmosphere. with us to find a vehicle that would meet our needs and budget. Laid back and friendly atmosphere. More

Always satisfied with the service provided from Fiesta Ford is why I’m a returning customer. Annie always assures everything is taken care off. I had a recall and was done during my regular maintenance. T Ford is why I’m a returning customer. Annie always assures everything is taken care off. I had a recall and was done during my regular maintenance. Thanks Annie! More