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Fields Volvo Northfield
Northfield, IL
426 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 426 reviews
August 11, 2012
Barbara & I have purchased 2 new vehicles from Field's Volvo in less then 1 year. I have been a Volvo driver for over 30 years & Barbara switched from Acura to her first Volvo. We are both extreme Field's Volvo in less then 1 year. I have been a Volvo driver for over 30 years & Barbara switched from Acura to her first Volvo. We are both extremely happy with the manner in which Roger Martinez took care of us with both of our NEW purchases. He was thoughtful, patient & considerate with all of our questions, concerns & desires for these purchases. He took care of us from the initial discussions & all the way through our negotiations & final delivery of our NEW Volvo's. And he has been there if we have any questions about our new Volvo's. David Cederquist is always available to answer any service question. With my original 2004 Volvo he always handled any problems that I may have had. Always scheduled a loner Volvo for my convenience & communicated to me with any issues that may have evolved. Both Barbara & I feel VERY comfortable any time we drive into Fields Volvo. Kind of like visiting old friends. And that goes for ALL of the folks at Fields. I have always recommended Field's Volvo any time anyone asked me for MY PERSONAL CAR DEALER! Whenever I have been at Fields I always get a card from Doug Morris asking "If we have not earned a "5" response from you, we want to know what we can do to improve". Well as far as we are concerned your service deserves a "10"! Don't change a thing! Respectfully; Fred Tanenbaum & Barbara Bernstein (TWO VERY HAPPY FIELDS VOLVO CUSTOMERS!" More
by fredressel
Employees Worked With
Roger Martinez-sales & David Cederquist-service
June 01, 2012
Mike Katz and the Fields Volvo Northfield team went above and beyond my expecations to make sure I was able to get the Volvo that best fit my needs. Mike was able to find a Volvo for me that was stylish, ha and beyond my expecations to make sure I was able to get the Volvo that best fit my needs. Mike was able to find a Volvo for me that was stylish, had good gas mileage and fit my budget. There were no high pressured sales techniques; just straightforward honesty. Mike was able to get me a great deal on a Volvo and made buying a car easy and stress-free. Prompt service. No stress. No hassle. That's what I call great customer service!! I will definitely come back to Mike and Fields Volvo again if I am looking for a car. I will also send friends and family their way. More
by I Al
Employees Worked With
Mike Katz
May 30, 2012
Highly recommend Fields Volvo in Northfield......exceptional staff, very professional and easy to work with. I am the proud owner of 2 used cars from their dealership. Will recommen Northfield......exceptional staff, very professional and easy to work with. I am the proud owner of 2 used cars from their dealership. Will recommend them to all my family and friends. More
by jillianstahl
Employees Worked With
Zoar Avni, Maria Lynn Therese, Tom Brandt
April 05, 2012
Just had to take my XC 90 in for service and I am always so happy to have Dave Cederquist take care of us. He is funny, friendly and extremely helpful in troubleshooting any problem that is encountered. B so happy to have Dave Cederquist take care of us. He is funny, friendly and extremely helpful in troubleshooting any problem that is encountered. Based on the service and sales at this Volvo we went ahead and purchased another Volvo last year. Thanks to everyone, especially Dave, for making us feel like valued customers. More
by bolekto
Employees Worked With
Dave Cederquist
February 23, 2012
My husband and I brought our Volvo to Field's and we could not have been more thankful for the outstanding service that we received. David Cederquist spared no effort to ensure that our car was fully re could not have been more thankful for the outstanding service that we received. David Cederquist spared no effort to ensure that our car was fully restored to standard of excellence that Volvo is known for. This has been our first experience with Field's Volvo in Northfield, and I am certain we will never venture anwhere else for service of our XC90. More
by tracigroff
Employees Worked With
David Cederquist
February 07, 2012
Maria Therese, the Business Manager, went out of her way to get me the best rate on a car loan and also handled the paper work to register my car in another state at my request. She also found me the best to get me the best rate on a car loan and also handled the paper work to register my car in another state at my request. She also found me the best tax rate. Service above and beyond the call. More
by dkipley
Employees Worked With
Maria Therese
January 07, 2012
We have been customers with this dealership for the last 5 years and have enjoyed the relationship. Work on the car is always done as promised and every care is given to insure high quality work. 5 years and have enjoyed the relationship. Work on the car is always done as promised and every care is given to insure high quality work. More
by Fdemissi
Employees Worked With
David Cederquist
October 15, 2011
Bought my new to me S60 at Fields Volvo. I have never been treated so well! From the sale to follow up service - they are exceptional. I refer all my friends and family to the Fields Auto Group! been treated so well! From the sale to follow up service - they are exceptional. I refer all my friends and family to the Fields Auto Group! More
by samillman
Employees Worked With
Pat Hubert, Tom Brandt, Gary Jones, Doug, Marco
October 13, 2011
From my service advisor David Cederquist to the technician Dominic are both very helpful. They are always friendly and will answer every and all questions that you have. When you walk into the sevi technician Dominic are both very helpful. They are always friendly and will answer every and all questions that you have. When you walk into the sevice dept all the advisors are very friendly and treat you like family. From a woman's perspective you are never made to feel stupid about what they are telling you whether the service advisor or tech are explaining the service repairs on your car. They treat you with common courtesy and respect at all times. More
by Sima Cohen
Employees Worked With
David Cederquist & Dominic Pacucci
September 06, 2011
Ashvin Shah was an exceptional salesman. Not only is he incredibly helpful and willing to go the extra mile to get you what you want and an excellent deal but he is such a great guy to work with. My husba incredibly helpful and willing to go the extra mile to get you what you want and an excellent deal but he is such a great guy to work with. My husband and I thoroughly enjoyed our time with him. We really wanted a black car with dark interior and there was only one available in the country. He was able to get it and kept us informed every step of the way. He was also able to get us a really good deal on the cost of the car as well. I highly recommend asking for Ashvin Shah when you go to Fields Volvo! More
by nancygrant
Employees Worked With
Ashvin Shah
