Fields Volvo Northfield

Bought my new to me S60 at Fields Volvo. I have never been treated so well! From the sale to follow up service - they are exceptional. I refer all my friends and family to the Fields Auto Group! been treated so well! From the sale to follow up service - they are exceptional. I refer all my friends and family to the Fields Auto Group! More

From my service advisor David Cederquist to the technician Dominic are both very helpful. They are always friendly and will answer every and all questions that you have. When you walk into the sevi technician Dominic are both very helpful. They are always friendly and will answer every and all questions that you have. When you walk into the sevice dept all the advisors are very friendly and treat you like family. From a woman's perspective you are never made to feel stupid about what they are telling you whether the service advisor or tech are explaining the service repairs on your car. They treat you with common courtesy and respect at all times. More

Ashvin Shah was an exceptional salesman. Not only is he incredibly helpful and willing to go the extra mile to get you what you want and an excellent deal but he is such a great guy to work with. My husba incredibly helpful and willing to go the extra mile to get you what you want and an excellent deal but he is such a great guy to work with. My husband and I thoroughly enjoyed our time with him. We really wanted a black car with dark interior and there was only one available in the country. He was able to get it and kept us informed every step of the way. He was also able to get us a really good deal on the cost of the car as well. I highly recommend asking for Ashvin Shah when you go to Fields Volvo! More

Ashvin was very professional and helpful to work with. We did most everything over the phone as I was a 2 hour drive, and it was fabulous! If there were any surprises or concerns, they were addressed immedia did most everything over the phone as I was a 2 hour drive, and it was fabulous! If there were any surprises or concerns, they were addressed immediately and addressed. It was worth the drive and I would highly recommend them to other buyers. :-) More

I had my Volvo S60 serviced at Feilds Volvo of Highland Park several months ago. The service costed me $6,500.00. When we took the car home it was not any better then when we took it in. I'm sorry I'll tak Park several months ago. The service costed me $6,500.00. When we took the car home it was not any better then when we took it in. I'm sorry I'll take that back, the car had 4 new tires. When we took the car back, they wanted to charge us another $2,000.00 to fix the same problem with the car. Wow, they were nice enough and lowered the price to $1,600.00 NOW REMEMBER FOR THE SAME ISSUE THAT THEY ALREADY CHARGED US $6,500.00. After paying additional $1,600.00, on the way home we noticed the car had the same issue AGAIN. Now we are $8,100.00 in the hole for a car that is worth only $8,500.00 per Kelly the blue book. By now we were steaming... Immediately from the car on the way home from the service department, I called the bank and put a stop payment on the check. Now Feilds Volvo of Highland Park is threatening us with a law suit for putting stop payment on the check. As I said it has been several months and they have not done anything. In the mean time we took the car to another Volvo dealership for service. They finally fixed the car. However this service costed us another $2,700.00. GUESS WHAT, NOW I'LL BE TAKING FEILDS VOLVO TO COURT!!!! Yes $10,800.00 later the car finally is fixed. I'm sorry I could not have gone through the details of the repairs because of the lawsuit.... O by the way, the car was purchased and always servised by Feilds Volvo. Those records will be reviewed also More

I was introduced to this dealership via the Costco Auto Purchase Program, which is a great way to purchase a new vehicle (another discussion). From the first in-person encounter after the initial email co Purchase Program, which is a great way to purchase a new vehicle (another discussion). From the first in-person encounter after the initial email contact, I was pleasantly greeted by the general manager, Pat Hubert, sales manager, Rene Chavez, and salesperson, Zoar Avni. I came prepared with questions and car seats in order to test out the fit for my 3 children, and Zoar was utterly fantastic, patient, and knowledgeable. Despite having a 1.5 year-old and 3 year-old along with us evaluating the vehicles, Zoar was incredibly helpful with the children. My wife and I were even able to test-drive an XC90 R-Design during a snow storm, and it was perfect. Although we were testing other vehicles that day, they were not pushy about completing the sale, and encouraged my wife and I to return for a second and third look. We had a specific configuration in mind, and Pat was able to quickly locate the exact model we wanted. We were able to discuss other options and accessories over the course of a few days, and Zoar was very prompt in answering our questions and coordinating our requests over the phone and via email. They were able to give competitive pricing on financing and extended warranties. We received our 2011 XC90 a few weeks later, and the entire staff was very helpful in prepping and demonstrating the vehicle in an efficient manner, including a meeting with the future mechanic that will be performing service. Zoar and Rene have followed up with us after the sale, and Zoar has remained very accessible to our needs. In fact, the XC90 was recently in an accident (within 3 weeks of purchase) and I contacted Zoar for a reference on a repair shop and replacement parts. His first concern was to make sure that my family was well, but he was also able to obtain the information I needed immediately. Zoar is the real deal - he does not procrastinate and makes sure that all your needs are met. Without hesitation. I look forward to the new location, as it is closer to my home and looks great. I would not hesitate to refer any of my friends or colleagues to Fields Volvo. More

Total experience at Feilds Volvo of Highland Park was incredible. Zoar was a pleasure to deal with and made the whole buying experience easy and relaxing. Rene stepped up to did what was necessary to com incredible. Zoar was a pleasure to deal with and made the whole buying experience easy and relaxing. Rene stepped up to did what was necessary to complete the deal. Absolutely the best experience I've ever had buying a car. More

Thank you for working to find the right car and for the courteous and friendly approach. I came to your dealership for a new car because, earlier in the day, I received excellent friendly service on my ol courteous and friendly approach. I came to your dealership for a new car because, earlier in the day, I received excellent friendly service on my old car by the service area. Also, the whole process (from test driving, to finding the right car, to negoatiating the price, to completing the paperwork, leasing the new car, etc) was not unbearably long. More

we purchased a used subaru from steve and were very happy with our experience at fields volvo. steve was very easy with which to work and was thoughtful about our concerns. our only complaint was that they w with our experience at fields volvo. steve was very easy with which to work and was thoughtful about our concerns. our only complaint was that they were a bit pushy about the vehicle service contract when i really just wanted to get home that night. More

Steve is a very friendly and honest guy. He is very patient and always willing to help. The weather was horrible the day we went to the dealership but he accompanied us to see different models/colors i patient and always willing to help. The weather was horrible the day we went to the dealership but he accompanied us to see different models/colors in the parking lot without hesitation despite the strong wind and heavy rains. When we weren't able to complete the financial part of the process and take the new car out the first time because of a title issue, everyone was so discouraged but Steve continues to stay positive and was very professional and courteous to us. He even helped us to move our stuffs from the new car back to our own car and put back our license plate to our existing car (again under horrible weather) and promised to deliver a resolution to our title issue which he did the following business day. More