Fields Volvo Northfield

Excellent Service This dealership provides the best service, they are customer focused and their commitment to their service concept is a model for other dealerships. I This dealership provides the best service, they are customer focused and their commitment to their service concept is a model for other dealerships. I highly recommend them to other Volvo owners. More

Awesome attitude & service My experience at Fields has been consistently excellent. They provide good service with an excellent attitude - always! Thank you to the whole team in My experience at Fields has been consistently excellent. They provide good service with an excellent attitude - always! Thank you to the whole team in service and in sales. More

Mike Pritchett rocks! Mike picked up my V60 from my home (which is @25 miles from the showroom) to take it in to be detailed. He selected a loaner that operated similarly t Mike picked up my V60 from my home (which is @25 miles from the showroom) to take it in to be detailed. He selected a loaner that operated similarly to my car that I found very easy to adapt to and he returned my car at my convenience. We have more experience with Fields BMW, so we had high expectations....that Fields Volvo has met and exceeded! Linda Crane Boyd Jackson Park Highlands Chicago, Illinois More

The salesperson and tech were very helpful. Everyone at the dealership was courteous and welcoming. Test drive was very helpful and informative. Tech session went well too. Both Tom and Mich Everyone at the dealership was courteous and welcoming. Test drive was very helpful and informative. Tech session went well too. Both Tom and Michael said I could return for more sessions to learn more about touch screen commands. More

Great people to work with. Field’s Volvo has great people who listen to your concerns about your vehicle. Prompt and friendly service. Sales department is knowledgeable and not Field’s Volvo has great people who listen to your concerns about your vehicle. Prompt and friendly service. Sales department is knowledgeable and not pushy. Dealership is clean. More

Professional care still exists I stopped in without an appointment and my salesman saw me and tried to solve my car's problem before I even went back to service. Once in the service I stopped in without an appointment and my salesman saw me and tried to solve my car's problem before I even went back to service. Once in the service department, they got me in to have my car fixed because I was leaving town with my car. They were so great about it from drop off to pick up. More

Pleasant Service quality and friendly people. Car was ready as promised. I was able to pick up the car after the service department closed which was helpful be Service quality and friendly people. Car was ready as promised. I was able to pick up the car after the service department closed which was helpful because I could only get to the dealership after a certain time during the day. More

Quick oil change I have been serviced both of my Volvos at Fields for years now. The service staff is always friendly and knowledgeable. I like the waiting room with I have been serviced both of my Volvos at Fields for years now. The service staff is always friendly and knowledgeable. I like the waiting room with Wi-Fi so I can work on my computer while waiting. The coffee is always good too. More

Tremendous service, friendliness and help. Excellent. Excellent in every way possible. I can rely upon and trust Xavier and his crew. Xavier Martinez goes the extra mile to help and make all is good. Excellent in every way possible. I can rely upon and trust Xavier and his crew. Xavier Martinez goes the extra mile to help and make all is good. More

Wonderful service Very efficient and friendly service staff great loaner car. Kept me well informed during the repair. Always a great experience. With Fields. Would Very efficient and friendly service staff great loaner car. Kept me well informed during the repair. Always a great experience. With Fields. Would recommend them always for sales and service. More