Fields Mazda Asheville
Asheville, NC
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Jewel Rose- a Real Jewel at Skyland Automotive On Saturday, a friend and I went to Skyland Automotive, and met Jewel Rose, who did a great job. We wanted to test-drive a Miata, a two-seater. Ms Ros On Saturday, a friend and I went to Skyland Automotive, and met Jewel Rose, who did a great job. We wanted to test-drive a Miata, a two-seater. Ms Rose allowed us to drive together, instead of insisting that she ride along while one of us waited. She had the car ready for us when we arrived, and seemed very knowledgeable about the details regarding options, trim levels, etc. If we asked a question she didn’t have an answer for, she promised to have it for us by the time we returned. She was very relaxed and low-key about the visit, and understood when we explained why the Miata, as great as it was, was not the car for us. We would recommend Jewel Rose to anyone looking for a car at Skyland Mazda. It really could not have been a more pleasant experience. John Cuellar More
Pleasant Sales Experience, Again I bought a new Mazda at Skyland Automotive. My salesman was Joseph Belcher. This was my third consecutive vehicle purchase from this dealership, and t I bought a new Mazda at Skyland Automotive. My salesman was Joseph Belcher. This was my third consecutive vehicle purchase from this dealership, and the second from Joseph Belcher. Their first offer provided a fair discount on the new vehicle and a fair trade in value on my Jeep Grand Cherokee. I give them my highest recommendation for providing a pleasant and fair sales experience. More
Reid Garcia Was very helpful, knowledgeable, and honest Along with Reid, Ryan Bensch also was helpful in giving me the best deal. I was treated with respect, and didnt feel pressured into buying something Along with Reid, Ryan Bensch also was helpful in giving me the best deal. I was treated with respect, and didnt feel pressured into buying something I would regret purchasing. Thank you Reid and Ryan. More
First time Mazda owner Our experience with Kevin garcera was very good. He was fast and worked hard to get us a doable deal. He took us on a great test drive. I think we'll Our experience with Kevin garcera was very good. He was fast and worked hard to get us a doable deal. He took us on a great test drive. I think we'll love our first Mazda (CX-3)! More
good people, good product, good deal Brian Ball (sales), Sarah (insurance), Jan (finance).....All were professional and helpful and collaborative. We've never driven a Mazda before, but Brian Ball (sales), Sarah (insurance), Jan (finance).....All were professional and helpful and collaborative. We've never driven a Mazda before, but we read that it was the best in the price range for sciatica....and one of us is (mmmmm.....I mean, has) a pain in the butt! we're all fired up and ready to take on the world in our new red Mazda CX5. And maybe another Mazda in our future....? We'd be happy to work with this team again. More
excellent service, quick and to the point Coming from a salesperson myself for another dealership i can honestly say this was the best salesperson I've ever had. Joe was kind and considerate a Coming from a salesperson myself for another dealership i can honestly say this was the best salesperson I've ever had. Joe was kind and considerate and listened to what i had to say without making me uncomfortable which often happens with women buying cars alone. he knew what he was talking about and made everything as pleasant as possible. (he also personally made me a latte.) More
Excellent experience Very relaxed environment, no pressure, informative staff. Everyone was so helpful, and easy to work with. I felt very comfortable throughout the trans Very relaxed environment, no pressure, informative staff. Everyone was so helpful, and easy to work with. I felt very comfortable throughout the transaction. Austin Smith was so friendly and positive. Highly recommend this Dealership. More
Respectful, Knowledgeable, Fun I went to Skyland Automotive to look at the outgoing 2018 mazda mx-5. I wasn't ambushed as I had been at other dealerships in the past. I was approach I went to Skyland Automotive to look at the outgoing 2018 mazda mx-5. I wasn't ambushed as I had been at other dealerships in the past. I was approached by Jewel in what I felt to be an appropriate amount of time. She was extremely knowledgeable about the mx-5 and had some cool facts about the car I hadn't come across in my research of the vehicle leading up to my purchase. She accommodated my wanting of a longer mixed driving test drive. I had concerns of the cabin noise at highway speeds. Surprisingly quiet fyi. She was all smiles and made you feel like family, as cliché as that may sound. That's how car buying should be if you want to be able to ask all the right questions when buying a vehicle. Which brings us to the next step if you're still following along. The financing, I had the pleasure of meeting Ryan for this step. The continued vibe of feeling like you're talking with someone who isn't there just building their stats. He listened first to my questions, then asked qualifying questions to break down what I was after to complete my purchase and protect it. I had prequalified for my purchase before stepping on the lot and he got me a better rate before I signed the line with the same lender. That's shows integrity and pride in his work in my opinion. I would 100% recommend the people of this dealership to anyone wanting to put a new vehicle in their driveway. If you stop in there make sure to say hi to Sara with the onsite Allstate, she knows where all the good snacks and coffee are and she's great to talk to with. Remember it's the people at any business that makes that business what it is. They can take a place and lift up and just as easily bring it down. More
Jewel put me in my dream car! I first met Jewel when she helped a friend of mine buy her brand new Jeep Cherokee, I told her I would be in the market for a new car a couple of mont I first met Jewel when she helped a friend of mine buy her brand new Jeep Cherokee, I told her I would be in the market for a new car a couple of months after that! She stayed in touch the whole time, but was never pushy or forceful. I let her know about a week before I was ready to come in and purchase the car and she set me an appointment! She catered to every need I had the day of my purchase, every car I wanted to look at and all of my decision changes. She was extremely knowledgeable about Mazda’s and she reached out to people about any other make of car to make sure I was receiving the right information. Once I picked out my Mazda CX-5 she spent 30 minutes with me, sitting in the car helping me learn all of the technical changes and all the amenities in my new car! I will send anyone that is looking for a new or used car her way! More
very satisfied customer Staff was very attentive to all my questions and needs. I was always made to feel as if I was the most important customer there. Staff was very attentive to all my questions and needs. I was always made to feel as if I was the most important customer there. More