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Fields Mazda Asheville
Asheville, NC
590 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 590 reviews
January 28, 2025
Underwhelming sales experience, seemed very unorganized. Several small issues with the car which points to a lack of detail. Was handed off to a sales assistant due to unforeseen circumstances who needs a l Several small issues with the car which points to a lack of detail. Was handed off to a sales assistant due to unforeseen circumstances who needs a lot more mentoring. Even now communication between the dealership and me is non existent and I believe I have a protection package that needs to be installed, but don’t Have confidence that it will happen. Wish I had just cancelled this purchase when I had the chance. More
by Montonij
Employees Worked With
Trey
January 24, 2025
Everyone was professional, courteous and welcoming. They worked hard to get me the best deal and I walked (drove) away very satisfied. They worked hard to get me the best deal and I walked (drove) away very satisfied. More
by chamdeb
Employees Worked With
Frankie Waters, John Merrill, the finance young lady who was awesome and Jackie the cashier
January 19, 2025
Gage is the best salesperson I've ever dealt with. He made a painful process a pleasurable experience. His professionalism and integrity are top notch. He is a true asset to this dealership. Thanks f He made a painful process a pleasurable experience. His professionalism and integrity are top notch. He is a true asset to this dealership. Thanks for going above and beyond, Gage! More
by Evman5000
Employees Worked With
Gage, Samantha, Navaeh (I think)
January 16, 2025
Betty was wonderful! Making sure that I was able to get to work on time! Her paperwork was ready as soon as I walked in the door. My car was washed and she had cut it on Making sure that I was able to get to work on time! Her paperwork was ready as soon as I walked in the door. My car was washed and she had cut it on warming it up for me. Betty is the best. More
by Nataliewiseman1
Employees Worked With
Betty
January 07, 2025
Everyone that we encountered at the dealership was very friendly and helpful.Britany was a rockstar in her role.They all made the deal happen so that I could get back across the mountain before it was too friendly and helpful.Britany was a rockstar in her role.They all made the deal happen so that I could get back across the mountain before it was too dark. Traffic was unreal and the road was a two lane and windy all the way. I would definetly recommend Fields Mazda. More
by Kathy Davis
Employees Worked With
Britany , and the new business lady with long red hair
January 07, 2025
Customer wait facilities very nice. A half-hour recall fix and an inspection of a seat belt took 3 times too long. No detail provided on an estimate to repair of over $700. Service r A half-hour recall fix and an inspection of a seat belt took 3 times too long. No detail provided on an estimate to repair of over $700. Service rep unable to discuss detail. This was a service call not sales, so why send me a "sales" review form? More
by Carl
Employees Worked With
Jewel
January 04, 2025
Not knowing where people look for dealer reviews, I am posting both here and Google. I admit that the process of buying a new car seemed daunting. So many horror stories and reviews. I spent hours of posting both here and Google. I admit that the process of buying a new car seemed daunting. So many horror stories and reviews. I spent hours of research both in cars and dealers. Some dealers never responded to inquiries. I finally decided on Fields Mazda in Asheville, NC. Even though it was over 100 miles away and farther than some other Mazda dealers. Very good decision. I spoke with Nathanael on the phone to ask a few questions and made an appointment. He was friendly and knowledgeable and the whole process was smooth and pleasant. Thank you Nathanael. I love my new CX-30. I also want to mention Lillie, the finance manager. Her friendliness and personality made the paperwork easy and even fun. Thank you Lillie for a great car-buying experience. I highly recommend Fields Mazda and the people there. More
by Stormchsr
Employees Worked With
Nathanael Jones, Lillie Keener
