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Fields Mazda Asheville
Asheville, NC
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This was one of the best experiences I have had buying a car. I dealt with Tyler, Jerry and Lillie, and they were all friendly, knowledgeable, professional and pleasant. I couldn't ask for a better experien car. I dealt with Tyler, Jerry and Lillie, and they were all friendly, knowledgeable, professional and pleasant. I couldn't ask for a better experience! More
Underwhelming sales experience, seemed very unorganized. Several small issues with the car which points to a lack of detail. Was handed off to a sales assistant due to unforeseen circumstances who needs a l Several small issues with the car which points to a lack of detail. Was handed off to a sales assistant due to unforeseen circumstances who needs a lot more mentoring. Even now communication between the dealership and me is non existent and I believe I have a protection package that needs to be installed, but don’t Have confidence that it will happen. Wish I had just cancelled this purchase when I had the chance. More
Everyone was professional, courteous and welcoming. They worked hard to get me the best deal and I walked (drove) away very satisfied. They worked hard to get me the best deal and I walked (drove) away very satisfied. More
Gage is the best salesperson I've ever dealt with. He made a painful process a pleasurable experience. His professionalism and integrity are top notch. He is a true asset to this dealership. Thanks f He made a painful process a pleasurable experience. His professionalism and integrity are top notch. He is a true asset to this dealership. Thanks for going above and beyond, Gage! More
Betty was wonderful! Making sure that I was able to get to work on time! Her paperwork was ready as soon as I walked in the door. My car was washed and she had cut it on Making sure that I was able to get to work on time! Her paperwork was ready as soon as I walked in the door. My car was washed and she had cut it on warming it up for me. Betty is the best. More
Everyone that we encountered at the dealership was very friendly and helpful.Britany was a rockstar in her role.They all made the deal happen so that I could get back across the mountain before it was too friendly and helpful.Britany was a rockstar in her role.They all made the deal happen so that I could get back across the mountain before it was too dark. Traffic was unreal and the road was a two lane and windy all the way. I would definetly recommend Fields Mazda. More
Customer wait facilities very nice. A half-hour recall fix and an inspection of a seat belt took 3 times too long. No detail provided on an estimate to repair of over $700. Service r A half-hour recall fix and an inspection of a seat belt took 3 times too long. No detail provided on an estimate to repair of over $700. Service rep unable to discuss detail. This was a service call not sales, so why send me a "sales" review form? More