Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fields Mazda Asheville
Asheville, NC
545 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 545 reviews
September 12, 2023
I had an excellent experience at Asheville Fields Mazda. All staff were very professional, friendly and knowledgable in their role completing the purchase of my new car. All staff were very professional, friendly and knowledgable in their role completing the purchase of my new car. More
by patricia.savieo
Employees Worked With
John Merrill and Ann Kendall
September 09, 2023
Personally I think Jax at mazda is a really great person and is in tune with his job. My while experience he checked on me he sent warning when it was time to have my car serviced and kept me updated on eve and is in tune with his job. My while experience he checked on me he sent warning when it was time to have my car serviced and kept me updated on everything that was happening. Plus the new building is awesome More
by tavia1underwood
Employees Worked With
Jax
September 07, 2023
Super friendly staff and very helpful in finding exactly what you want. My buying experience was absolutely great! Would highly recommend what you want. My buying experience was absolutely great! Would highly recommend More
by fire29bugg
Employees Worked With
Kevin Garces, Amanda Brown
August 31, 2023
Horrible. Bait and switch. Had pre-approval for an easy close. ( I hate buying cars). They advised higher rate than approval.i pointed this out and was ready Bait and switch. Had pre-approval for an easy close. ( I hate buying cars). They advised higher rate than approval.i pointed this out and was ready to leave. The So called new manager sat with me, my wife and saleswoman. He claimed he was the new manager and was he was there to help,and matched rate. He circled rate, signs it, all is good. Get to f &I guy, guess what? Rate is the same, and payment is exactly the same. Claimed he lowered price to keep the same payment ( not rate). Go to closing with the F%I manager, rate the same and payment the same.( I should have done the math) The manager came back in tried to tell my wife and I did not hear what he promised,circled and signed. And tried to now read the small print. The F%I man apologized for the horrible disclosure, and sent him to find this form.( Claimed I was aware of rate. He had the first payment, before I pointed out the rate I was approved for).He then located the form curled up and thrown away and still tried to xx (LIE) his way out of this. We closed because my wife liked the car. Now I will have to refi the loan. My mistake closing, but I will never recommend and will advise anyone this is not the place. This is a huge dealership. Good news is my saleswoman was great. And no, I never do this ( bad reviews) Horrible experience. Do not recommend!!!!!! More
by goose
Employees Worked With
nnnnn
August 31, 2023
Professional, polite staff works to help you in any way they can! I have been pleased with my recent purchase of a Mazda CX30. I just had my first experience with their service department. I am so grateful they can! I have been pleased with my recent purchase of a Mazda CX30. I just had my first experience with their service department. I am so grateful they worked me in before I left town. More
by glane1022
Employees Worked With
James and Kevin
August 30, 2023
I had an excellent experience buying a car at Fields Mazda. Kevin and Gage were helpful, knowledgeable and best of all, not pushy. They helped me with all of the new tech on the car. Fields also blew ot Mazda. Kevin and Gage were helpful, knowledgeable and best of all, not pushy. They helped me with all of the new tech on the car. Fields also blew other car brands out of the water with their interest rate offer. This made for an easy decision on purchasing a Mazda over other brands. I recommend this store. More
by 1hunsb2
Employees Worked With
Kevin, Gage
