Fields Jaguar Land Rover Volvo Waukesha

Long wait The quality of the work preformed was great. I made the appointment online. Brought my car in on a Saturday, late afternoon. Appointment was for Monda The quality of the work preformed was great. I made the appointment online. Brought my car in on a Saturday, late afternoon. Appointment was for Monday morning. I texted on Wednesday of that week wondering if things were done. Bob called and told me that mine was the next car they were going to work on. Got a call late Friday and discussed repairs needed. Parts were ordered and 2ait time for parts was 4 days. Another paart was needed and installed. I waited 2.5 weeks for the car to be completed. Seemed excessive. Once again the quality of the work was excellent. More

Crazy Busy. My Review has been Edited. They would receive 5 starts if it weren't for the construction taking most of the parking. I work very hard for my dollars My Review has been Edited. They would receive 5 starts if it weren't for the construction taking most of the parking. I work very hard for my dollars and prefer to do business with like minded people. Mr. Greg Jenkins is that man. If you require a sales man with integrity- Look no further than Greg. It should be noted his partner Chris who went over the delivery with us was courteous, knowledgeable, patient, and had a like minded sense of humor. The XC60 T6 is a fine automobile. More

Discovery The sales experience was excellent. We received a thorough overview of the car prior to taking ownership. We would recommend the dealership to others The sales experience was excellent. We received a thorough overview of the car prior to taking ownership. We would recommend the dealership to others. But I was in excellent condition More

Horrible Customer Service It took me 2 months get the service I deserve after buying a $75,000.00 vehicle. Many phone calls to the owners and finally got things done. But fun It took me 2 months get the service I deserve after buying a $75,000.00 vehicle. Many phone calls to the owners and finally got things done. But funny thing after all the issues of trying to get a phone call you would think 1 "higher" up would have called back to check on the staff to see if things got taken care of. Still no call, not surprised!! Love my vehicle but dread having to use Fields for my service. Will never recommend them! More

Get all the details right I am willing to pay a little extra to make sure that all the details of a repair are dome right. Timely coupons help. I keep my cars a long time. Th I am willing to pay a little extra to make sure that all the details of a repair are dome right. Timely coupons help. I keep my cars a long time. They feel new and are dependable a long time. I depend on Volvo Service to keep them that way. More

Outstanding service. Prompt and professional I could not have asked for a better car buying experience then we had with John and Derek at Fields. They were extremely professional and accommodatin I could not have asked for a better car buying experience then we had with John and Derek at Fields. They were extremely professional and accommodating as they helped us navigate through several different models and trim packages. I recommend Fields to anyone looking for a great car buying experience. More

37500 mile Maintenance and coil/shock replacement Repairs were done well but car was in the shop for 4 business days. This was much too long in my estimation. However, I was given a loner car to dri Repairs were done well but car was in the shop for 4 business days. This was much too long in my estimation. However, I was given a loner car to drive which was very nice. More

Very happy so far I have owned my Volvo for nearly two years now - the service has been excellent. The scheduling is quick and easy, maintenance was completed as expec I have owned my Volvo for nearly two years now - the service has been excellent. The scheduling is quick and easy, maintenance was completed as expected and great customer service. More

Great Service on warranted fix Their service manager followed up with me on the gas guage fix. They had the free loaner available so I wasn’t inconvenienced and the fix is working g Their service manager followed up with me on the gas guage fix. They had the free loaner available so I wasn’t inconvenienced and the fix is working great. They are super friendly and helpful. I would purchase another Volvo from them in the future. More

This is how buying a car should be all of the time From the moment I made contact inquiring about a car from the website till i walked out the door with that car it was a little over 24 hours. Derek St From the moment I made contact inquiring about a car from the website till i walked out the door with that car it was a little over 24 hours. Derek Stackhouse was outstanding. The attention to detail, fairness and knowledge of the product was exceptional. Alexis in the financing group searched for the best deal and explained in great detail all aspects of the agreement and additional options. A first class buying experience. More