Fields Jaguar Land Rover Volvo Madison

👍👍👍👍👍 Great team! Made everything very easy and explained all the functions on car very well. Very stress free working with this group of people! Thanks! Great team! Made everything very easy and explained all the functions on car very well. Very stress free working with this group of people! Thanks! More

Great customer service Always satisfied with the service at Fields, they are friendly and helpful. They always do a good job and listen to my concerns and do the service co Always satisfied with the service at Fields, they are friendly and helpful. They always do a good job and listen to my concerns and do the service correctly and on time More

Jason Friedel in Service consistently offers professional customer service. He is courteous and accomodating whenever I call with minor or emergency situations. He consistently updates me when I am waiting customer service. He is courteous and accomodating whenever I call with minor or emergency situations. He consistently updates me when I am waiting to hear the news of impending repairs. There have been several times in emergencies when he has worked my car into the schedule and for that I am very grateful. Making appointments for service has been easy and convenient for me, not at all intimidating. Jason always seems calm even though he may be under a great deal of pressure to complete the day's work schedule. He is an excellent representative for Fields and for Volvo. One additional comment about two other staff members: Sara (Receptionist) is extremely pleasant and polite to customers. Very poised. Mike (Salesman) is great to work with and follows up with customers. I would buy another Volvo from him in the future. More

I would like to thank Mike Baldwin from the Madison, WI branch for his excellent professionalism and care during the process of buying my 2012 Volvo C70! I have had contact with him before and after the s branch for his excellent professionalism and care during the process of buying my 2012 Volvo C70! I have had contact with him before and after the sale and find him to be a genuine and responsive representative for your company! I researched and visited Audi, Mercedes-Benz, BMW and Volvo dealerships in Madison and chose the car based on the features as well as Mr. Baldwin's interactions. I have already highly recommended him to others in search of a new luxury vehicle. Thank you Mike! More

Jason and the service team at Fields has been fantastic to work with. They worked hard to accommodate my schedules and budgets and then followed up with great service and advising. Lowell, in parts, also r to work with. They worked hard to accommodate my schedules and budgets and then followed up with great service and advising. Lowell, in parts, also rocked it in finding me quality tires (and other parts, but most notably tires) that met my budget while maintaining quality. I love my new tires - the quiet and comfort are amazing. Then a host of mechanics have consistently done a good job troubleshooting and repairing my car. I'm really pleased with the team Fields has working in service and parts. I will definitely go back again. Even though they're not the cheapest price in town, they are the most efficient, trustworthy and capable team that has worked on my car. I get the best overall value and service at Fields. More

Jason was AWESOME on the phone and in person. Communicated well about car maintenance and mechanical issues i was having. I would reccommend Fields mainly because of Jason and the friendliness of Communicated well about car maintenance and mechanical issues i was having. I would reccommend Fields mainly because of Jason and the friendliness of everyone i came in contact with in the service dept. I had never been to a volvo dealer in Madison before and my first experience was a good one. Thanx Vikki and Bruce More

Todd is an outstanding salesman! He goes way out of his Todd is an outstanding salesman! He goes way out of his way to help find the cars I want for me/my family. When I'm busy and can't get to the showro Todd is an outstanding salesman! He goes way out of his way to help find the cars I want for me/my family. When I'm busy and can't get to the showroom, he's brought cars over to me. He always takes calls or returns my messages promptly. And he is why we keep coming back to Fields Madison! More

Steve, our salesperson was courteous and accommodating. The royal treatment was astounding considering we were buying the least expensive car on the lot. There were introductions and handshakes, meeting al The royal treatment was astounding considering we were buying the least expensive car on the lot. There were introductions and handshakes, meeting all of a well rounded staff for a total feeling of security and support. While processing our deal, there was no pressure -just an easy, relaxing experience of confidence. We were directed to a coffee and ice cream bar to enjoy and reminded to return anytime for a free car wash for the life time of the vehicle. Too much! I had previously been checking out other car lots around town and did not have a good experience at all. I was pressured, and frankly lied to. What a breath of fresh air with Steve Dario. I will return in the future for an upgrade. It probably won't be the new Land Rover on the lot, but I know my treatment will be the same, regardless. More