Fields Chrysler Jeep Dodge RAM Asheville
ASHEVILLE, NC
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612 Reviews of Fields Chrysler Jeep Dodge RAM Asheville
Worked with Ryan and Shane in sales. Both responsive and easy to work with. Questions on the vehicle were answered promptly and to the best of everyone knowledge. Business office was qu Both responsive and easy to work with. Questions on the vehicle were answered promptly and to the best of everyone knowledge. Business office was quick and efficient with no pressure. More
It took us 4 hours to purchase a vehicle we already knew we were going to buy. This was on the 31st of July which was a Monday at 1:30 pm. There was only one other customer inside the dealership at the time we were going to buy. This was on the 31st of July which was a Monday at 1:30 pm. There was only one other customer inside the dealership at the time. We told them we were short on time but they couldn’t have cared less. Within that time one would think they would have taken the vehicle to the back and had it detailed but they didn’t. We waited longer while they had the salesperson drive it to the gas station to fill the tank then come back and attempt to clean the bugs off the front windshield…I ended up using the washer wipers to get the streaks off. Not one person went over any of the features that came with the new vehicle and by the time we finally got done with the paperwork we had no time to ask. More
We my husband and I recently had the pleasure of visiting Fields Chrysler Jeep Dodge RAM of Asheville dealership and have to say, the service we received was absolutely world class. In particular, We would l Fields Chrysler Jeep Dodge RAM of Asheville dealership and have to say, the service we received was absolutely world class. In particular, We would like to give a special shoutout to Christine Walker, who went above and beyond to ensure our experience was the best it could be. From the moment we walked in the door, Christine greeted us with a friendly smile and a warm welcome. She immediately made us feel at ease and took the time to understand our needs and preferences when it came to picking out a car. She was incredibly knowledgeable about the different options available, and was able to answer all of our questions with ease. But what really impressed me was the level of attention and care Christine showed throughout the entire process even though she had six other clients she was working with and effortlessly we must add. At no point did we feel rushed or pressured into making a decision. Instead, Christine took the time to listen to our concerns and made sure that we were completely satisfied with our choice before finalizing the purchase.As we witness her doing the same for all of her clients. Even after we drove off the lot with our new car which we still absolutely love, Christine continued to offer world class service. She followed up with us to make sure everything was running smoothly and even provided us with helpful tips and tricks to get the most out of my new vehicle. Overall, our our experience at this car dealership was nothing short of exceptional. And it was all thanks to Christine and the world class service she provided. The other staff was also very engaging and friendly. We would highly recommend this dealership to anyone looking for a new car, and particularly to anyone who wants to experience the very best in customer service. More
I recently bought a dodge ram At fields . It was the best car buying experience I've ever had. Dalton was the sales associate that took care of us. He was fantastic! So was the finance de It was the best car buying experience I've ever had. Dalton was the sales associate that took care of us. He was fantastic! So was the finance department. More
My husband and I recently bought a dodge ram At fields. Dalton was our salesperson. He was awsome!! The whole car buying experience was by far the best one I've ever experienced! The customer service Dalton was our salesperson. He was awsome!! The whole car buying experience was by far the best one I've ever experienced! The customer service was outstanding! I highly recommend Fields dealership. And please ask for Dalton. He is wonderful at his job!! More
Awesome Service! No pushy salespeople and they kept in touch with what was a three month process. Found the vehicle I wanted and the best car buying experience on my No pushy salespeople and they kept in touch with what was a three month process. Found the vehicle I wanted and the best car buying experience on my tenth personal vehicle purchase! More