Fields Chrysler Jeep Dodge RAM Asheville

Our experience with the dealership was excellent when we bought a Toyota Highlander from them; the people were nice. bought a Toyota Highlander from them; the people were nice. More

The Fields staff were all very friendly and eager to please. The vehicle I wanted was on-site a 2023 Jeep Gladiator Sport S with max tow package. Once the paperwork was done our salesperson Randy Perry please. The vehicle I wanted was on-site a 2023 Jeep Gladiator Sport S with max tow package. Once the paperwork was done our salesperson Randy Perry filled the tank with fuel and washed/detailed the vehicle. Buying a new vehicle is always a bit complicated with all the paperwork but Randy and the Fields team did a great job of making the process go smoothly. We highly recommend Fields group dealerships - they are all held to a high standard of quality and honesty. More

Salesman was good. Detail department not good. Dealership wouldn't offer spare key or help with fixing hood. Did not fill gas tank. Detail department not good. Dealership wouldn't offer spare key or help with fixing hood. Did not fill gas tank. More

I would not buy a car from this place, or actually from Dodge/Ram. I purchased a cargo van in February 2023. since January of this year the battery cannot hold a charge. it has been replaced and back in to Dodge/Ram. I purchased a cargo van in February 2023. since January of this year the battery cannot hold a charge. it has been replaced and back in to the service department 3 times. The current time I had to make an appointment 4 weeks out. They have now had my vehicle for 4 days and have not even looked at it. The management is completely unresponsive. Beware that the vehicles are not reliable and the service department is awful More

Bought a truck for my partner and the experience was great. We worked with Brig and he was friendly, honest, and got back to us in a timely manner. Will send more people his way when we have friends loo great. We worked with Brig and he was friendly, honest, and got back to us in a timely manner. Will send more people his way when we have friends looking for a car. More

Easy transaction with nice, professional staff. No pressure and no hassle experience makes them easy to recommend. No pressure and no hassle experience makes them easy to recommend. More

My current lease was up March 2024 and while visiting Fields Jeep, I was immediately approached by Deja Wright and Joseph Belcher. They were the best customer service experience I have ever had at a deal Fields Jeep, I was immediately approached by Deja Wright and Joseph Belcher. They were the best customer service experience I have ever had at a dealership. They listened to me on what I was interested in and did not waste my time. I was informed on options according to my requirements which was met with choices. They along with the manager was “top notch” and gave me the best experience with my new lease. Kudos to Fields Jeep for employing the sales manager along the Joseph and Deja. I would recommend my family and friends to them. They also had me come back to explain all the options my new vehicle has to offer. Outstanding customer service… I also want to say the individual I signed my paperwork with was also very courteous, knowledgeable and kind.He did not rush me and explained everything in detail. He made me feel valued. Thank you Jeep for hiring those 4 individuals because they were the best. More

Bought a new jeep, no bull, no price bait and switch, just honesty straightforward. Great customer service. just honesty straightforward. Great customer service. More

Everyone was super helpful and kind. Deja and Joseph were patient and answered all my questions. Deja and Joseph were patient and answered all my questions. More

The sales person did all she could do to help get into the jeep I wanted. Even helped after I bought the jeep. the jeep I wanted. Even helped after I bought the jeep. More