Fields Chrysler Jeep Dodge RAM Asheville

very satisfied! Everyone I dealt with was great. Jewel was my salesperson and she got me a Jeep in my price range. It was my second time getting a car from Skyland. Everyone I dealt with was great. Jewel was my salesperson and she got me a Jeep in my price range. It was my second time getting a car from Skyland. I'll be back! Oh, and Mark Miller is a character. More

A wrong made right! My first trip to Skyland was a total let down, but after my review (seen below) I was contacted my the dealership and decided to give them another cha My first trip to Skyland was a total let down, but after my review (seen below) I was contacted my the dealership and decided to give them another chance. I was not let down. They went above my expectations and delivered a great deal! James Webber was a pleasure to work with and was as professional as they come. I bought my 2017 Jeep Cherokee High Altitude and I could not be happier! Great deal, better service, happy guy! Thanks Skyland Auto for making me a believer again. I am not sure what was more of a let down, the interaction with my sales associate or the complete disregard of what professionalism/customer service. During my visit to Skyland Automotive, I was never greeted and had to find someone to eventually help me. After I had my associate we ventured out onto the sales lot. The cars appeared to be nice, and well kept...UNTIL I found the vehicle I liked. Once I was in the 2017 JEEP I favored and began to inspect the vehicle, I found, what appeared to be a bloody tissue in the center console! After voicing my disgust, my sales associate Reid Garcia looked me in the eye, and said "what do you expect"!!? My initial response was "WOW"!, then it shifted to did he really just say that! Well, I continued to look at the vehicle and tried to look over the unsightly unknown in the console. I decided at this point I would like to talk price. We continued inside where we sat down at Reid's cubicle. This is where the bizarre behavior continued. I inquired about a possible discount on the vehicle and requested a price quote. After I got a quote from Reid I asked if there was anymore "wiggle" room or if this was bottom dollar. Reid at this point pulls a framed document off of his cubicle wall and holds it in front of my face and stares at me. To my confusion, I asked "if I needed to read this as he is holding it, or if we were having a conversation"!? I do not think I have been more disrespected by someone in the sales profession in my life, especially considering they make commission off people they serve. I then asked to speak to a sales manager which was met with hesitation. The sales manager did come, and the conversation was MUCH more professional at this point. Brad Belcher seemed to understand the error in the interaction I had just had with his employee. I am still looking to purchase a JEEP, but I am not sure if this dealership warrants my business or hard earned money. At this point I would have to withhold my recommendation, but it could change depending on how they address this issue. More

My First Pre-Owned Certified Car Experience This was my first time to buy a reliable pre-owned (almost brand new car) Not one that is old enough to drink, everyone there was so helpful when I wa This was my first time to buy a reliable pre-owned (almost brand new car) Not one that is old enough to drink, everyone there was so helpful when I was so confused and I didn't know which car to get. Joseph did great job there and he helped me to find the car that really fits me and I love it already. They are super friendly and welcoming always even after I am done with all the papers and paid for my car. After service wise, they are amazing not one of those typical dealerships that once you pay for the car they don't even wanna see you anymore. Sarah Brice did great job with my new car insurance. I cant thank you enough. More

Used car buying Kevin was our sales rep. he was very good, helpful, and courteous to the family...price was good, the paperwork was very long which I never had before Kevin was our sales rep. he was very good, helpful, and courteous to the family...price was good, the paperwork was very long which I never had before in previous purchases, took over 3.5 hours. More

Great customer service Friendly staff makes you feel very welcome. Deal was clear and understandable. Bent over backwards to fit our needs and budget. Highly recommend this Friendly staff makes you feel very welcome. Deal was clear and understandable. Bent over backwards to fit our needs and budget. Highly recommend this dealership! More

Buying Great service and excellent professionalism! I highly recommend them. All my experience was great. There facility was very nice and welcoming. We will Great service and excellent professionalism! I highly recommend them. All my experience was great. There facility was very nice and welcoming. We will come back for sure. More

Best experience ever buying a new vehicle I trade vechiles often and I have never had a great buying experience like I did at Skyland. The salesman (Brian Ball) was excellent, he was very know I trade vechiles often and I have never had a great buying experience like I did at Skyland. The salesman (Brian Ball) was excellent, he was very knowledgeable and very attentive of what I was looking for to buy. I drove and hour and a half to purchase my new Jeep and so glad I did. The entire staff at Skyland was great. They made it a pleasure instead of a pain purchasing a new vechile. I will diffently return to Skyland for my next purchase and I highly recommend them. More

No response on voicemail Have been trying to call this dealership for the last few days. No response. If you are going to sell vehicles that you cannot Service. You should te Have been trying to call this dealership for the last few days. No response. If you are going to sell vehicles that you cannot Service. You should tell the customer before they buy one. Thinking of calling Jeep corporation about this problem. More

Review Josh was great with helping get in this used truck everything went real smooth. Plus there was a couple more helped to can't forget about them overall Josh was great with helping get in this used truck everything went real smooth. Plus there was a couple more helped to can't forget about them overall a good shopping and buying experience. More