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Fields Cadillac St. Augustine

St. Augustine, FL

4.8
586 Reviews

375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 586 reviews

August 07, 2024

The service department was quick with my car maintenance. I appreciate their time and effort. Jake was professional and made sure to ask if I needed anything while waiting. More

by Angelicarachelle17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 07, 2024 -

Fields Cadillac St. Augustine responded

Angelica, we're glad to hear Jake and the Fields Cadillac xx. Augustine service team took great care of you! Thanks for sharing your experience with us!

August 06, 2024

Easy smooth car purchase transition! I would recommend to friends and family. Thank you Melvin! More

by Jeremy Bracken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Jackson
Aug 07, 2024 -

Fields Cadillac St. Augustine responded

Jeremy, thank you for reviewing Melvin and Fields Cadillac xx. Augustine! Have a great day!

August 06, 2024

Great dealership. They provide a friendly atmosphere and take care of their clients. Have purchased 4 vehicles from this dealership due to the salesperson. More

by D Bascom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 07, 2024 -

Fields Cadillac St. Augustine responded

Thank you for your continued support and loyalty to Fields Cadillac xx. Augustine! We're delighted to hear that our friendly atmosphere and dedicated team have made each of your purchases a positive experience. Enjoy the new ride!

August 01, 2024

Clean and listened to my concerns and then addressed the problem or provided guidance. They never said “no” and stopped listening. More

by denine_h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 02, 2024 -

Fields Cadillac St. Augustine responded

Denine, we're glad to hear that our team at Fields Cadillac xx. Augustine provided attentive and helpful service! Thanks for sharing your experience with us!

July 31, 2024

Fields Cadillac of St. Augustine Florida gives excellent service. They work with their customers to get them the best price possible. The sales people we worked Jim Searcey More

by Carol and Ralph C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 31, 2024 -

Fields Cadillac St. Augustine responded

Carol and Ralph, we're delighted to hear that Jim Searcey and Matt Powell provided you with excellent service at Fields Cadillac St. Augustine! Thanks for sharing your positive experience!

July 26, 2024

The most professional service I have encountered today. Service Manager, very helpful very easy to work with an outstanding dealership. More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Service Manager
Jul 26, 2024 -

Fields Cadillac St. Augustine responded

Steve, we're glad to hear that Woven and the team at South Bay Lexus provided excellent service during your visit. Thanks for sharing!

July 25, 2024

Was disappointed that I didn’t know you guys had Military Discount. When I found out the salesman told me I couldn’t get it because he had already closed out my receipt. More

by Charleskgreen34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rucker, Bob Janz, Jim Signorile, Jim Signorile, RON MILHAM
Aug 09, 2024 -

Fields Cadillac St. Augustine responded

Thank you for your feedback. We're sorry to hear about the confusion regarding the Military Discount at Fields Cadillac St. Augustine and will work on improving our communication in the future. We appreciate your understanding and hope you'll give us another chance to serve you better!

July 23, 2024

On time and correct service Very nice breakfast while waiting People are friendly and considerate More

by raymayo36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jul 24, 2024 -

Fields Cadillac St. Augustine responded

We're glad to hear you enjoyed the service and hospitality at Fields Cadillac St. Augustine! Thanks for sharing your experience with us!

July 23, 2024

Joe, service adviser was great. Clearly explained details of my service visit. I would highly recommend. More

by P.Rock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 24, 2024 -

Fields Cadillac St. Augustine responded

We're glad to hear Joe provided excellent service at Fields Cadillac xx. Augustine! Thanks for the recommendation!

July 18, 2024

It’s a great dealership, the sales stuff was very good. But I left feeling robbed. After I agreed on the offer they gave me, shook hands and signed some papers, the sales manager come out and told me he More

by Santiago C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Pennington
Jul 19, 2024 -

Fields Cadillac St. Augustine responded

Santiago, I'm sorry to hear about your experience. We strive for transparency and fairness in all our dealings, so this feedback is concerning. I'd like to discuss what happened further with you directly if you're willing. Please reach out at your convenience. Thank you, Bryan Andrews - General Sales Manager - (904) 823-3000

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