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Fields Cadillac St. Augustine

St. Augustine, FL

4.8
572 Reviews

375 Prime Outlets Boulevard

St. Augustine, FL

32084

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Showing 572 reviews

July 31, 2024

Fields Cadillac of St. Augustine Florida gives excellent service. They work with their customers to get them the best price possible. The sales people we worked Jim Searcey More

by Carol and Ralph C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 31, 2024 -

Fields Cadillac St. Augustine responded

Carol and Ralph, we're delighted to hear that Jim Searcey and Matt Powell provided you with excellent service at Fields Cadillac St. Augustine! Thanks for sharing your positive experience!

July 26, 2024

The most professional service I have encountered today. Service Manager, very helpful very easy to work with an outstanding dealership. More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Service Manager
Jul 26, 2024 -

Fields Cadillac St. Augustine responded

Steve, we're glad to hear that Woven and the team at South Bay Lexus provided excellent service during your visit. Thanks for sharing!

July 25, 2024

Was disappointed that I didn’t know you guys had Military Discount. When I found out the salesman told me I couldn’t get it because he had already closed out my receipt. More

by Charleskgreen34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rucker, Bob Janz, Jim Signorile, Jim Signorile, RON MILHAM
Aug 09, 2024 -

Fields Cadillac St. Augustine responded

Thank you for your feedback. We're sorry to hear about the confusion regarding the Military Discount at Fields Cadillac St. Augustine and will work on improving our communication in the future. We appreciate your understanding and hope you'll give us another chance to serve you better!

July 23, 2024

On time and correct service Very nice breakfast while waiting People are friendly and considerate More

by raymayo36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jul 24, 2024 -

Fields Cadillac St. Augustine responded

We're glad to hear you enjoyed the service and hospitality at Fields Cadillac St. Augustine! Thanks for sharing your experience with us!

July 23, 2024

Joe, service adviser was great. Clearly explained details of my service visit. I would highly recommend. More

by P.Rock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 24, 2024 -

Fields Cadillac St. Augustine responded

We're glad to hear Joe provided excellent service at Fields Cadillac xx. Augustine! Thanks for the recommendation!

July 18, 2024

It’s a great dealership, the sales stuff was very good. But I left feeling robbed. After I agreed on the offer they gave me, shook hands and signed some papers, the sales manager come out and told me he More

by Santiago C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Pennington
Jul 19, 2024 -

Fields Cadillac St. Augustine responded

Santiago, I'm sorry to hear about your experience. We strive for transparency and fairness in all our dealings, so this feedback is concerning. I'd like to discuss what happened further with you directly if you're willing. Please reach out at your convenience. Thank you, Bryan Andrews - General Sales Manager - (904) 823-3000

July 18, 2024

Fields Cadillac has great customer service. The service department is very efficient. Everyone in the service department are all very polite and they provide discounts whenever possible and pr More

by Tom Janeczek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Rucker, Bob Janz, Jim Signorile, Jim Signorile, RON MILHAM
Jul 18, 2024 -

Fields Cadillac St. Augustine responded

Tom, we're delighted to hear you enjoyed the service and amenities at Fields Cadillac St. Augustine! Thanks for sharing your positive experience with us!

June 21, 2024

Seamless process, Woody was great if your in the market for a car I’d highly recommend going through him. Delivery process was smooth, car was delivered clean. Bobby was very helpful with going through som More

by Nick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Woodruff , Randy Rucker, Bob Janz, Jim Signorile, Jim Signorile, RON MILHAM
Jun 21, 2024 -

Fields Cadillac St. Augustine responded

Nick, we're delighted to hear that Woody and Bobby made your experience at Fields Cadillac xx. Augustine stand out! Enjoy your new ride!

June 18, 2024

Fields cadillac of st augustine offer the best customer service that I've experienced from other dealers. Very professional and accomodating More

by Richard.horn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Janz
Jun 20, 2024 -

Fields Cadillac St. Augustine responded

Richard, we're delighted to hear you had such a positive experience with our team at Fields Cadillac St. Augustine! Thanks for the kind words and support!

June 17, 2024

Every one was great working with me towards finding the right auto.and making a deal that worked for both parties. All stayed late until it was done! I cannot say enough good things about the efforts I my More

by mrich88639
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Rucker, Jim Signorile, Jim Signorile, RON MILHAM
Jun 17, 2024 -

Fields Cadillac St. Augustine responded

Thank you for sharing your experience! We're delighted to hear that John and the team at Fields Cadillac xx. Augustine went above and beyond to help you find the right car. Enjoy your new ride!

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