Fields Cadillac St. Augustine
St. Augustine, FL
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Wonderful, comfortable facility with nice perk of breakfast, lunch and snacks area! Service department is excellent -- and there aren't numbers to rate Matthew Powell high enough. He just helped us breakfast, lunch and snacks area! Service department is excellent -- and there aren't numbers to rate Matthew Powell high enough. He just helped us with our 2nd car purchase from Fields, and he is the BEST, by far, automobile salesman we have ever had the pleasure to work with. His integrity and desire to listen to what our needs are - and help us get those met - are beyond anyone we have ever experienced. We started off this visit with the service department with the idea of seeing how much the needed repairs would be - and if more than we felt prudent to spend, to see about purchasing a new car.... which is what we did. More
I normally don't do reviews but I must share the Excellent service I received at Fields Cadillac. I scheduled an appointment for service on my husband's Escalade and unfortunately my husband was ver Excellent service I received at Fields Cadillac. I scheduled an appointment for service on my husband's Escalade and unfortunately my husband was very sick. I arrived at Fields quite emotional due to learning that my husband was going to be put on hospice. Joe in service greeted me and I went to his office to get checked in. I explained that my husband was on hospice and I needed to get home right away. Joe immediately got our vehicle checked in and had Bobby drive me home. Bobby was so kind and understanding. The customer service was both Professional and understanding. The vehicle was returned to me by Bobby and repairs and routine maintenance were completed on time and our Escalade is running perfectly. The service department and all of the Fields Cadillac Team are Exceptional! The Fields Team goes above and beyond quality service. They truly care about their customers... More
Always great service . I would recommend them to anyone interested in buying a great car and getting the best service,fortified I would recommend them to anyone interested in buying a great car and getting the best service,fortified More
Very Professional service at a top rated dealership! Many extra services included with services completed in a timely manner! Expert consultation after free inspections! No pushing repairs or maintenanc Many extra services included with services completed in a timely manner! Expert consultation after free inspections! No pushing repairs or maintenance not needed! Clean washed and detailed vehicle at pickup! Fields Dealers are the best! More