Fields Cadillac St. Augustine

Outstanding service. My service advisor Sean and tech Jason were very knowledgeable and accommodating. As soon as I pulled into the service area I was greeted, they knew My service advisor Sean and tech Jason were very knowledgeable and accommodating. As soon as I pulled into the service area I was greeted, they knew who I was and had all the paperwork ready. I am very pleased More

I’m completely satisfied with the service I receive at fields Cadillac service department. Great advisor and team. They take excellent care of my car and also a nice clean car after wash. Thanks all fields Cadillac service department. Great advisor and team. They take excellent care of my car and also a nice clean car after wash. Thanks all More

Professional, very helpful, genuine concern, informative, and accessible. Service staff are outstanding, both techically and personally. and accessible. Service staff are outstanding, both techically and personally. More

Great experience. They were able to find the car we were looking for and had it delivered within 24 hours They were able to find the car we were looking for and had it delivered within 24 hours More

My experience with the Field’s dealership was outstanding from the on line viewing to actually driving my new car home. I think both Brian Woodruff and Ted Busetto were outstanding to deal with and Ashante G from the on line viewing to actually driving my new car home. I think both Brian Woodruff and Ted Busetto were outstanding to deal with and Ashante Gibson in the business office made that part painless!!! More

Fields in St. Augustine was attentive, friendly and provided service in a timely manner. They went above and beyond to ensure we had a great experience while waiti Augustine was attentive, friendly and provided service in a timely manner. They went above and beyond to ensure we had a great experience while waiting for our car to be service! The employees were very kind and you could tell that they genuinely love what they do. More

I found this dealership to be top notch from the beginning to end with all professionals I worked with each step of the way . I made an appointment and was greeted at the door promptly by a full tim beginning to end with all professionals I worked with each step of the way . I made an appointment and was greeted at the door promptly by a full time receptionist, then notified sales person and escorted me to his office offering water etc . From there my salesman was never pushy , answered my million questions intelligently and fully . I felt I could trust , he had been doing it a long time . Then Teddy was the liaison between all parties helping with transportation to drop off rental car , attach new plate , set me up with onstar and basically show me features before driving off . Shout out to the title manager for handling all the paperwork very professionally. You can have your car detailed there anytime and while you wait sit at there lunch /breakfast counter and order an omelette or sandwich which I believe all is complimentary. Top notch dealership ., everyone there is very well dressed and on the formal side . The only negative is the amount of time it took . I was there for 5 hours , it’s a long process . More

Very personable, accommodating, convenient courtesy Cafe for complimentary breakfast and lunch with very pleasant Host, comfortable waiting area and reliable efficient service department. for complimentary breakfast and lunch with very pleasant Host, comfortable waiting area and reliable efficient service department. More

Prompt service willing to go beyond to satisfy the customers needs. My new Cadillac dealer customers needs. My new Cadillac dealer More

Sean was very nice. Explained everything and didn’t try to pressure me into getting more done than I wanted. I really appreciate that! I will definitely go back. Explained everything and didn’t try to pressure me into getting more done than I wanted. I really appreciate that! I will definitely go back. More